Windows update won’t check because the service isn’t running

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Hey Tom,

I downloaded what I presume is the latest version of SFCFix earlier today. I had deleted the previous copy first. The result was what I wrote in my previous post. Is there any hope left?

G
 

My Computer

System One

  • Manufacturer/Model
    Compal FL91
    CPU
    Intel Celeron 530 @ 1.73 GHz
    Memory
    4GB
    Hard Drives
    Travelstar 5K1000 1TB 5400RPM 8MB Cache
    Other Info
    laptop

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics Card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD
    Seagate Barracuda 2TB 7200rpm
    2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
Hi Tom,

Thanks for the quick response. The SFCFix.exe program did indeed work this time resulting in the following:

CODE

SFCFix version 1.3.2.1 by niemiro.
Start time: 2013-03-17 15:52:57.427
Using .zip script file at C:\Users\G_2\Desktop\SFCFix.zip




TakePermissions::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-wdf-kernellibrary-mof_31bf3856ad364e35_6.0.6001.18000_none_de7c1326d3b45cb9
Successfully took permissions for file or folder C:\Windows\system32\wbem
TakePermissions:: directive completed successfully.




CopyFiles::
Failed to copy file \\?\C:\Users\G_2\AppData\Local\niemiro\Archive\Wdf01000.mof to \\?\C:\Windows\winsxs\amd64_microsoft-windows-wdf-kernellibrary-mof_31bf3856ad364e35_6.0.6001.18000_none_de7c1326d3b45cb9\Wdf01000.mof with error code 0x5.
Successfully copied file \\?\C:\Users\G_2\AppData\Local\niemiro\Archive\Wdf01000.mof to \\?\C:\Windows\system32\wbem\Wdf01000.mof.
Failed to copy file \\?\C:\Users\G_2\AppData\Local\niemiro\Archive\Wdf01000Uninstall.mof to \\?\C:\Windows\winsxs\amd64_microsoft-windows-wdf-kernellibrary-mof_31bf3856ad364e35_6.0.6001.18000_none_de7c1326d3b45cb9\Wdf01000Uninstall.mof with error code 0x5.
Successfully copied file \\?\C:\Users\G_2\AppData\Local\niemiro\Archive\Wdf01000Uninstall.mof to \\?\C:\Windows\system32\wbem\Wdf01000.mof.
CopyFiles:: directive failed to complete successfully.




RestorePermissions::
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-wdf-kernellibrary-mof_31bf3856ad364e35_6.0.6001.18000_none_de7c1326d3b45cb9
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-wdf-kernellibrary-mof_31bf3856ad364e35_6.0.6001.18000_none_de7c1326d3b45cb9
Failure code returned from icacls process in RestoreFromDataBlock function for file C:\Windows\system32\wbem. Error code 0x5.
RestorePermissions:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 1.3.2.1 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2013-03-17 15:52:59.939
----------------------EOF-----------------------

/CODE


Regarding the second part of your instructions – the SFC Scan – once again the verification phase of the system scan reached 71% completion, but then stopped with

“Windows Resource Protection could not perform the requested operation.”

Where does this leave us?

G
 

My Computer

System One

  • Manufacturer/Model
    Compal FL91
    CPU
    Intel Celeron 530 @ 1.73 GHz
    Memory
    4GB
    Hard Drives
    Travelstar 5K1000 1TB 5400RPM 8MB Cache
    Other Info
    laptop
Hi Grabby,

Let's drop SFCFix for now and go ahead with a manual fix.

Please download the attached file, packs.zip, and extract this to the root folder of your primary drive (usually C:\) so that the folders have the structure: C:\Packs\Windows... etc.

View attachment 27762

You will now need to boot into your Windows 7 DVD. After selecting the language, click Repair Computer then click Command Prompt. In this Command Prompt window, type out the following command, double checking it for typos before pressing enter:

robocopy C:\Packs C:\ /E /IS

Then reboot your computer, run another SFC and post the CBS log please.

Tom
 

My Computer

System One

  • Manufacturer/Model
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    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
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    Gigabyte Radeon HD 7850 (2GB GDDR5)
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    Integrated on motherboard
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    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
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    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
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You will now need to boot into your Windows 7 DVD.

Is this just a typo? Just want to be sure, since I'm running Vista!
 

My Computer

System One

  • Manufacturer/Model
    Compal FL91
    CPU
    Intel Celeron 530 @ 1.73 GHz
    Memory
    4GB
    Hard Drives
    Travelstar 5K1000 1TB 5400RPM 8MB Cache
    Other Info
    laptop
Oops! It is indeed a typo, and a bad one at that!
 

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics Card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD
    Seagate Barracuda 2TB 7200rpm
    2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
Hi Tom,

I did everything as directed, but the verification phase of the system scan once again stopped at 71% completion with

“Windows Resource Protection could not perform the requested operation.”

At this point I’m inclined to bag Vista altogether and switch to Windows 7. There are other issues as well contributing to this decision. I want to thank you for all your help and commend you for your timely replies. Hopefully Win7 will be smoother sailing!

G
 

My Computer

System One

  • Manufacturer/Model
    Compal FL91
    CPU
    Intel Celeron 530 @ 1.73 GHz
    Memory
    4GB
    Hard Drives
    Travelstar 5K1000 1TB 5400RPM 8MB Cache
    Other Info
    laptop
Hi Grabby,

You're most welcome for the help, it was a pleasure working with you.

Hopefully Windows 7 will bring less problems for you! I've been running it without a hitch (had a couple of unrelated BSODs though) for a few years now and love it.

If you get stuck with the installation then here's a great tutorial to refer to: Clean Install Windows 7 - Windows 7 Help Forums

Or I'll still be around here to answer any questions :)

Tom
 

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics Card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD
    Seagate Barracuda 2TB 7200rpm
    2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
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