Check to make sure that you are doing this from the C:\Users\(user name)\Music
folder location and not from the Start menu location instead.
You will need to temporarily change the folder template
of the C:\Users\(user name)\Music
folder to be Pictures and Video
instead of Music Details
You should then see the View - Hide File Names to click on it to uncheck it.
Afterwards, change the folder template back to Music Details
If you still cannot change it in the Music folder, then check with OPTION THREE in the tutorial below to make sure that the Music folder is set with it's default location in the registry. The download will be the easiest way to make sure.
Personal User Folder - Restore Missing Folder
Hope this helps.