Published by

**Brink** · 17 Aug 2008

How to Fix the Vista Disk Cleanup Windows Error Reporting Bug

Information

This will show you how to fix the bug in Disk Cleanup when the listed items below have huge GB file sizes.

Per user archived Windows Error Reporting Files
Per user queued Windows Error Reporting Files
System archived Windows Error Reporting Files
System queued Windows Error Reporting Files

Note

This is thought to be caused by some registry cleaning program that was allowed to delete or delete part of these registry entries located at:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\VolumeCaches

Warning

Cleaning these listed items in Disk Cleanup without fixing this bug first will cause you to have to reinstall Vista.

EXAMPLE: Disk Cleanup with and with this Error Bug

Here's How:
NOTE: This will restore the default registry entries in the location in the NOTE at the top of the tutorial.

1. Click on the download button below to download the file below.

Fix_DiskCleanup_Error_Reporting.reg

2. Click on Save, and save the .reg file to the Desktop.

3. Right click on the .reg file(on Desktop) and click Merge.

4. Click on the Run button for Security Warning pop-up.

5. Click on Continue (UAC), Yes, and then OK when prompted.

6. When done, you can delete the .reg file (on Desktop).

7. If you have the 64 bit Vista, then you will also need to do this tutorial to fix the Disk Cleanup shortcut. See: How to Correct Disk Cleanup Shortcut for Vista 64 bit
NOTE: The Disk Cleanup shortcut is correct in the 32 bit Vista.

8. Log off and log on, or restart the computer to apply the changes.

That's it,
Shawn

Related Tutorials

**stevefoxon** · 08 Sep 2008

Hi. I seem to recall having this bug in 32 bit Vista about a year ago; now I have switched to x64, and after installing everything I ran disk cleanup on the C drive and the "system queued windows error report" has come up with just over 5GB. So I thought I'd check this was OK to delete and found this tutorial. So I downloaded and merged to the registry, and am still getting (after reboot) 5GB. Do I take it that this is safe to delete, along with the fact that the bug seems to give much bigger figures?

By the way, thanks for the great tutorials, I have come across this site 3 times in the last couple of weeks when searching for stuff, and it came up trumps every time

Cheers.

**Brink** · 08 Sep 2008

Hello Steve, and welcome to Vista Forums.

Did you also correct the Disk Cleanup shortcut since you have the 64 bit Vista? If you have, then you should be fine with only 5GB total. Of course, you should do a Complete PC Backup since you have Vista Ultimate to be extra safe though.

Hope this helps,
Shawn

**stevefoxon** · 09 Sep 2008

Hi. Yes, I did that fix, and also have run from both that, and also the properties of the disk. As you say, I will backup first and then give it a go.

Cheers.

**Brink** · 09 Sep 2008

You're welcome Steve. That would be a nice amount of junk removed.

Shawn

**mmmf** · 09 Sep 2008

Thanks for your work in fixing this bug...but why, oh why, haven't Microsoft put in their own permanent fix for this very old problem??

When I try the reg script that I downloaded to the desktop, I get a message saying that this cript can only be run from within the Registry.
Can you advise?

**Brink** · 09 Sep 2008

You're welcome mmmf, and welcome to Vista Forums.

Well, this problem is usually associated with using a registry cleaning program that was improperly allowed to delete certain registry entries. This cannot be blamed on Microsoft since this problem is caused inadvertently by the computer user and a 3rd party program.

We all make mistakes though.

Originally Posted by mmmf

When I try the reg script that I downloaded to the desktop, I get a message saying that this cript can only be run from within the Registry.
Can you advise?

When you download and save the reg file to the desktop, does it have a icon that looks like this?

If not, then the default association for the .reg file extension has been changed. In Method Two of this tutorial, you will need to .reg (Name) file extension back the Current Default of Registry Editor (C:\Windows\regedit.exe).

Default Programs

Hope this helps,
Shawn

**mmmf** · 09 Sep 2008

When I hit the DOWNLOAD button, the following is actually downloaded to my desktop

'"5910d121899818-disk-cleanup-windows-error-reporting-bug-fix-fix_diskcleanup_
_error_reporting"

...and there is no file extension

The file type is under "Registration entries"

Sorry if I am doing something dumb!

**Brink** · 10 Sep 2008

Using the Default Programs tutorial, what do you have listed as the Current Program for the .reg file extension?

**mmmf** · 10 Sep 2008

The current default I have for registration entries is "Registry editor".

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