Vista Tutorial - Windows Mail problems

I meet the same problem already for a long time. Now it appears that some of the messages which cannot be removed in the Inbox do open a pop-up window of BullGuard (my antivirus prg) when being clicked. It says that a virus has been blocked. One of these stuck messages now has a red shield icon instead of the usual envelope-icon. Maybe this bit of info helps the ongoing search for the golden solution?

Hi Monique,

Welcome to the forum.

The problem you are having with your Inbox is the result of having your email scanning options enabled in your antivirus (AV) program BullGuard. You will need to disable all email scanning options in the AV program. If your lucky, Windows Mail (WM) will work like normal afterwards. If not so lucky, you might consider switching to Windows Live Mail (WLM) instead. It is not buggy like WM. See the top of this tutorial on page 1 for the link for WLM.

Hope this helps you,
Shawn

I tried and reset Windows Mail, I still cannot send any emails. I did all the procedures (antivirus and all).

Thanks
Josylau

Hi Josylau,

Welcome to the forum.

What was your original problem with Windows Mail?

Have you double checked your account settings to make sure that they are correct against your email providers "How to setup an account in OE" webpage?

Shawn

Hello Brink,thanks for your fast response.
Well, to make a long story short, all my settings are good, I spoke with someone at Microsoft last week, Ialso spoke with someone at my Internet provider and no one can help me. I get this error message whenever I try to send an email:

Échec de la connexion au serveur. Objet '', Compte : 'pop.coopcscf.com', Serveur : 'smtp.coopcscf.com', Protocole : SMTP, Port : 25, Sécurisé (SSL) : Non, Erreur de socket : 10060, Numéro d'erreur : 0x800CCC0E

It's French but I guess you can see what's going on.

When I bought my computer three weeks ago everything was fine, but since last sunday that's what I get.

I have to go through the server to send mails it's a pain.

Thanks
Josylau

I even downloaded Windows Live mail without any results, the same problem occur also with Outlook.

Thanks
Josylau

Ok Josylau,

I found your other post at microsoft.public.windows.vista.mail :

http://www.vistax64.com/vista-mail/88381-cannot-send-any-emails.html

Did you try deleting the account and close and reopen Windows Mail, then add the account back? Sometimes the account will be corrupted beyond repair and must be deleted.

Since you have the same problems with WLM though and you did the reset, I would have to say something is not correct with the SMTP settings for your account. Check this in Tools, Accounts, (your account) Properties, Server tab:

For the "My server requires authentification", try Windows Mail with it checked and unchecked. Be sure to close and reopen WM inbetween each test.

Shawn

Hello again!!
Yes I tried deleting, checking and unchecking the box, still doesn't work. I guess I will have to live with it, Ive been trying everything since 8 days.

Thanks for your help!

Josylau

Josylau,

You do not have to live with it. An alternative is to get a free Hotmail account and be able to use it with Windows Live Mail and the website.

Follow the instructions here to get a Live ID for the Hotmail account.
1. Cookies must be enabled.
2. Click Sign up for an account.

https://login.live.com/

When you have the Windows Live ID setup, download the WLM and use it with the free Hotmail account.

Shawn

josylau

I have set you a temp email account up on our server (check you PM's for details) try a connection to our server and report back.

John