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| | #1 (permalink) |
| Vista Business SP2 (32bit) | Cannot install Junk Email Filter KB970012 Hello, I've tried dozen of times to install this update, but always failed. I have even downloaded it manually from Microsoft website, but no luck. Any idea what might be causing the problem? Office SP2 and Vista SP2 installations worked as a charm, no issues. EDIT: This is the logfile I get: Description: An error report containing information about the updates that failed installation has been generated. Update for Outlook 2007 Junk Email Filter (kb970012) failed to install. Problem signature: Problem Event Name: instmsp Problem Signature 01: {90120000-0030-0000-0000-0000000ff1ce} Problem Signature 02: 12.0.6425.1000 Problem Signature 03: opatchinstall.applypatch Problem Signature 04: 1601 Problem Signature 05: {dc4a962b-9ec2-469c-bc9c-87312adaee81} Problem Signature 06: x Problem Signature 07: 4.5.6002.18005 OS Version: 6.0.6002.2.2.0.256.6 Locale ID: 2057 Additional information about the problem: LCID: 1033 Cheers, Miki Last edited by miki69; 06-11-2009 at 06:18 AM.. |
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| | #2 (permalink) |
| Vista x32 | Re: Cannot install Junk Email Filter KB970012 I have experienced the exact same problem. Anyone have any ideas. |
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| | #3 (permalink) |
| Vista Business SP2 (32bit) | Re: Cannot install Junk Email Filter KB970012 I don't know if this is related to Vista Business only or not, as my wife has Vista Home Premium and that filter went fine. |
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| | #4 (permalink) |
| Vista x32 | Re: Cannot install Junk Email Filter KB970012 I am using Utimate on a Dell 820 Latitude |
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| | #5 (permalink) |
| Vista Business SP2 (32bit) | Re: Cannot install Junk Email Filter KB970012 when I tried manual installation, everything started fine, but then in the middle of installation program crashed. The problem is this update is marked as "important" so I get Windows Update notification all the time, of course I can hide this update, but it's not really a solution. Last edited by miki69; 06-12-2009 at 06:01 AM.. |
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| | #6 (permalink) |
| Vista x32 | Re: Cannot install Junk Email Filter KB970012 Same thing happened to me. What antivirus do you use? |
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| | #7 (permalink) |
| Vista Business 32bit | Re: Cannot install Junk Email Filter KB970012 I have the same problem. I use AVG 8.5 but somehow I don't believe this is the problem. So far I am clueless. I did install Service Pack 2 for Office 2007 though. |
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| | #8 (permalink) |
| Vista x32 | Re: Cannot install Junk Email Filter KB970012 I agree, I am using trend and also am using SP2 for Outlook |
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| | #9 (permalink) |
| Vista Business SP2 (32bit) | Re: Cannot install Junk Email Filter KB970012 I have NOD32, but this is not an issue, as I tried to install it while NOD was disabled. I have even disabled Comodo firewall as well, no luck. What I have noticed, when I tried to update PerfectDisk (and Java also), it gave me some message that Microsoft Office has some pending installation (something like that, don't remember exactly). As I said before, SP2 installation went totally fine (both for Vista and Office), and other updates were successfully installed except this one. Cheers, Miki |
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| | #10 (permalink) |
| Vista Business 32bit | Re: Cannot install Junk Email Filter KB970012 Yes, I have that thing with pending installation as well... By the way, all of us have Vista 32 bit, SP2 installed, and Office 2007 SP2 installed... Perhaps someone from MS will notice this thread after all... |
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