Windows Updates Do Not Install

tahoeartisan

TahoeArtisan
Member
Idea please to fix & allow FAILED WINDOWS UPDATES to install ?
 

My Computer

System One

  • Manufacturer/Model
    Vista Pc ..... HP Pavilion a1747b-c Xp Pc ... Hp Presario sr2030nx
    CPU
    AMD ATHLON 64X2 Dual Core processor 4600+ 2.40 Hhz
    Memory
    Vista 4gb ... Xp 560mb
    Graphics Card(s)
    PNY GeForce 210
    Monitor(s) Displays
    2 Hp side by side on Vista Os ... 1 original HP Monitor on Xp Os
    Internet Speed
    Att DSL on both
    Other Info
    - Norton 360 on both ... recently re-subscribed and auto update
    - Norton 360 on Both Xp and Vista Os
    - All Updates done via Auto updates on both computers.
    - Ran Virus updates on both within last 3 weeks.
    - Only change has been PNY Graphic 210 Card on Vista Os.
    - Also installed CisInks.com Continuous Ink Systems on both XP and Vista PC using Epson R260 Printers. BUT the Vista Os with Printer
What error code did you get please.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
When checking to see if they have installed .. It indicates "FAILED "
Only 1 of 4 have installed !
Platform Update Supplement for Windows Vista (KB2117917)

Installation date: ‎2/‎16/‎2011 5:09 PM

Installation status: Failed

Error details: Code 80070570
Others FAILED have its own Code#
 

My Computer

System One

  • Manufacturer/Model
    Vista Pc ..... HP Pavilion a1747b-c Xp Pc ... Hp Presario sr2030nx
    CPU
    AMD ATHLON 64X2 Dual Core processor 4600+ 2.40 Hhz
    Memory
    Vista 4gb ... Xp 560mb
    Graphics Card(s)
    PNY GeForce 210
    Monitor(s) Displays
    2 Hp side by side on Vista Os ... 1 original HP Monitor on Xp Os
    Internet Speed
    Att DSL on both
    Other Info
    - Norton 360 on both ... recently re-subscribed and auto update
    - Norton 360 on Both Xp and Vista Os
    - All Updates done via Auto updates on both computers.
    - Ran Virus updates on both within last 3 weeks.
    - Only change has been PNY Graphic 210 Card on Vista Os.
    - Also installed CisInks.com Continuous Ink Systems on both XP and Vista PC using Epson R260 Printers. BUT the Vista Os with Printer
That is a code for a corrupt file try a sfc scan first and if that fails I will tell you which file to delete and try again.
System file checker.
Go to start search type cmd hold shift and ctrl and press enter.
That should open cmd as an administrator.
In the box that opens type sfc /scannow
Note the space before/
If errors are found run it up to 3 times and reboot.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
This came from another site, set a restore point before you try.

In fact deleting "cd2b15b1a90e884578188440a1660b12" directory in c\WINDOWS\SoftwareDistribution\Download\ will fix the problem for SP2 every time as this directory refers to SP2. Well, at least in Home premium, as to the other versions of vista I am not so sure.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
Did sfc scan you suggested, and looks like 2 of 3 were downloaded this time.
Should the complete file folder for "cd2b15b1a90e884578188440a1660b12"
be deleted?
 

My Computer

System One

  • Manufacturer/Model
    Vista Pc ..... HP Pavilion a1747b-c Xp Pc ... Hp Presario sr2030nx
    CPU
    AMD ATHLON 64X2 Dual Core processor 4600+ 2.40 Hhz
    Memory
    Vista 4gb ... Xp 560mb
    Graphics Card(s)
    PNY GeForce 210
    Monitor(s) Displays
    2 Hp side by side on Vista Os ... 1 original HP Monitor on Xp Os
    Internet Speed
    Att DSL on both
    Other Info
    - Norton 360 on both ... recently re-subscribed and auto update
    - Norton 360 on Both Xp and Vista Os
    - All Updates done via Auto updates on both computers.
    - Ran Virus updates on both within last 3 weeks.
    - Only change has been PNY Graphic 210 Card on Vista Os.
    - Also installed CisInks.com Continuous Ink Systems on both XP and Vista PC using Epson R260 Printers. BUT the Vista Os with Printer
OK lets go a bit careful here as that information came from another site.
Do you know how to set a restore point?
Did the last sfc scan give you a message at the end?
I will find the page I got the link from and post it back so you can judge for yourself if you want to try that.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
Careful about ?
- Yes .... I have restored several times with no success !
- sfc scan had no message
- New Zealand is on my bucket list!
 

My Computer

System One

  • Manufacturer/Model
    Vista Pc ..... HP Pavilion a1747b-c Xp Pc ... Hp Presario sr2030nx
    CPU
    AMD ATHLON 64X2 Dual Core processor 4600+ 2.40 Hhz
    Memory
    Vista 4gb ... Xp 560mb
    Graphics Card(s)
    PNY GeForce 210
    Monitor(s) Displays
    2 Hp side by side on Vista Os ... 1 original HP Monitor on Xp Os
    Internet Speed
    Att DSL on both
    Other Info
    - Norton 360 on both ... recently re-subscribed and auto update
    - Norton 360 on Both Xp and Vista Os
    - All Updates done via Auto updates on both computers.
    - Ran Virus updates on both within last 3 weeks.
    - Only change has been PNY Graphic 210 Card on Vista Os.
    - Also installed CisInks.com Continuous Ink Systems on both XP and Vista PC using Epson R260 Printers. BUT the Vista Os with Printer
I would run the sfc scan again then make a restore point before deleting the file mentioned in the post. If it fails to work or does something we don't want we have the restore point to return to.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
Message I get AFTER ENTER >
"I MUST BE AN ADMINISTRATOR TO RUN THE CONSOLE":sarc:
 

My Computer

System One

  • Manufacturer/Model
    Vista Pc ..... HP Pavilion a1747b-c Xp Pc ... Hp Presario sr2030nx
    CPU
    AMD ATHLON 64X2 Dual Core processor 4600+ 2.40 Hhz
    Memory
    Vista 4gb ... Xp 560mb
    Graphics Card(s)
    PNY GeForce 210
    Monitor(s) Displays
    2 Hp side by side on Vista Os ... 1 original HP Monitor on Xp Os
    Internet Speed
    Att DSL on both
    Other Info
    - Norton 360 on both ... recently re-subscribed and auto update
    - Norton 360 on Both Xp and Vista Os
    - All Updates done via Auto updates on both computers.
    - Ran Virus updates on both within last 3 weeks.
    - Only change has been PNY Graphic 210 Card on Vista Os.
    - Also installed CisInks.com Continuous Ink Systems on both XP and Vista PC using Epson R260 Printers. BUT the Vista Os with Printer
Try Right click and run as administrator
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
Will do !
 

My Computer

System One

  • Manufacturer/Model
    Vista Pc ..... HP Pavilion a1747b-c Xp Pc ... Hp Presario sr2030nx
    CPU
    AMD ATHLON 64X2 Dual Core processor 4600+ 2.40 Hhz
    Memory
    Vista 4gb ... Xp 560mb
    Graphics Card(s)
    PNY GeForce 210
    Monitor(s) Displays
    2 Hp side by side on Vista Os ... 1 original HP Monitor on Xp Os
    Internet Speed
    Att DSL on both
    Other Info
    - Norton 360 on both ... recently re-subscribed and auto update
    - Norton 360 on Both Xp and Vista Os
    - All Updates done via Auto updates on both computers.
    - Ran Virus updates on both within last 3 weeks.
    - Only change has been PNY Graphic 210 Card on Vista Os.
    - Also installed CisInks.com Continuous Ink Systems on both XP and Vista PC using Epson R260 Printers. BUT the Vista Os with Printer
system32 scan in progress ... 28%
Verification phase of system scan ?
Hope I have correct scan running ?
 

My Computer

System One

  • Manufacturer/Model
    Vista Pc ..... HP Pavilion a1747b-c Xp Pc ... Hp Presario sr2030nx
    CPU
    AMD ATHLON 64X2 Dual Core processor 4600+ 2.40 Hhz
    Memory
    Vista 4gb ... Xp 560mb
    Graphics Card(s)
    PNY GeForce 210
    Monitor(s) Displays
    2 Hp side by side on Vista Os ... 1 original HP Monitor on Xp Os
    Internet Speed
    Att DSL on both
    Other Info
    - Norton 360 on both ... recently re-subscribed and auto update
    - Norton 360 on Both Xp and Vista Os
    - All Updates done via Auto updates on both computers.
    - Ran Virus updates on both within last 3 weeks.
    - Only change has been PNY Graphic 210 Card on Vista Os.
    - Also installed CisInks.com Continuous Ink Systems on both XP and Vista PC using Epson R260 Printers. BUT the Vista Os with Printer
Yes that's normal and after it will tell you if errors were found and if it was able to repair them,or was unable to.
if it was unable to repair them run it again, up to 3 times, no point in running it more than that
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
Yes that's normal and after it will tell you if errors were found and if it was able to repair them,or was unable to

OK ! 83%
 

My Computer

System One

  • Manufacturer/Model
    Vista Pc ..... HP Pavilion a1747b-c Xp Pc ... Hp Presario sr2030nx
    CPU
    AMD ATHLON 64X2 Dual Core processor 4600+ 2.40 Hhz
    Memory
    Vista 4gb ... Xp 560mb
    Graphics Card(s)
    PNY GeForce 210
    Monitor(s) Displays
    2 Hp side by side on Vista Os ... 1 original HP Monitor on Xp Os
    Internet Speed
    Att DSL on both
    Other Info
    - Norton 360 on both ... recently re-subscribed and auto update
    - Norton 360 on Both Xp and Vista Os
    - All Updates done via Auto updates on both computers.
    - Ran Virus updates on both within last 3 weeks.
    - Only change has been PNY Graphic 210 Card on Vista Os.
    - Also installed CisInks.com Continuous Ink Systems on both XP and Vista PC using Epson R260 Printers. BUT the Vista Os with Printer
Yes that's normal and after it will tell you if errors were found and if it was able to repair them,or was unable to

OK ! 83%

OK 100%
"Windows Resource Found corrupt files, but unable to fix some of them"
Again .... Re-runing !

2nd Scan... same message ... unable to fix some !
Details are included in the CBS.log C:\Windows\Logs\CBS\CBS.log
 

My Computer

System One

  • Manufacturer/Model
    Vista Pc ..... HP Pavilion a1747b-c Xp Pc ... Hp Presario sr2030nx
    CPU
    AMD ATHLON 64X2 Dual Core processor 4600+ 2.40 Hhz
    Memory
    Vista 4gb ... Xp 560mb
    Graphics Card(s)
    PNY GeForce 210
    Monitor(s) Displays
    2 Hp side by side on Vista Os ... 1 original HP Monitor on Xp Os
    Internet Speed
    Att DSL on both
    Other Info
    - Norton 360 on both ... recently re-subscribed and auto update
    - Norton 360 on Both Xp and Vista Os
    - All Updates done via Auto updates on both computers.
    - Ran Virus updates on both within last 3 weeks.
    - Only change has been PNY Graphic 210 Card on Vista Os.
    - Also installed CisInks.com Continuous Ink Systems on both XP and Vista PC using Epson R260 Printers. BUT the Vista Os with Printer
2nd Scan... same message ... unable to fix some !
Details are included in the CBS.log C:\Windows\Logs\CBS\CBS.log
 

My Computer

System One

  • Manufacturer/Model
    Vista Pc ..... HP Pavilion a1747b-c Xp Pc ... Hp Presario sr2030nx
    CPU
    AMD ATHLON 64X2 Dual Core processor 4600+ 2.40 Hhz
    Memory
    Vista 4gb ... Xp 560mb
    Graphics Card(s)
    PNY GeForce 210
    Monitor(s) Displays
    2 Hp side by side on Vista Os ... 1 original HP Monitor on Xp Os
    Internet Speed
    Att DSL on both
    Other Info
    - Norton 360 on both ... recently re-subscribed and auto update
    - Norton 360 on Both Xp and Vista Os
    - All Updates done via Auto updates on both computers.
    - Ran Virus updates on both within last 3 weeks.
    - Only change has been PNY Graphic 210 Card on Vista Os.
    - Also installed CisInks.com Continuous Ink Systems on both XP and Vista PC using Epson R260 Printers. BUT the Vista Os with Printer
OK, we need you to upload the log to us.
Go to Computer C:Windows,logs,cbs.
Right click and send to compressed (zip)folder and save it to your desktop
On your next post click on the paperclip and browse to the desktop saved file.
Click upload and wait for it to finish uploading then close the window.
I will ask someone to look at it for you.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
here it is mate.
 

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My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
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