bad vista updates?

F

fantomas

Member
I have a Compaq Presario F500 laptop running Home Premium and have run into constant issues with it staying stable. I have run into the BSOD on multiple occasions and have had general lockups as well. The BSOD message I have received on more than occasion is Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate. The hard drive and ram (2gb) have been replaced and tested with with no errors (ran hard drive test in bios and memtest86 for ram). I have had to run the recovery unit multiple times and at this point think it may be some bad updates that are causing the system to crash. Since I have had to use the recovery disc, I have over a hundred updates to install when Vista is fully restored. I am reading about updates here and there that should not be run, but wanted to get a full list of updates not to run if possible. If anyone thinks that I am off base or has some other suggestions I am all ears.

Thanks
 

My Computer

System One

Lets try to find the precise cause of the problem rather than guess about updates. Yes, some members have had problems with updates and I am sure that if the problem were Googled, we could find some updates that cause a problem. The updates, themselves are not the true problem however. The problem is due to a conflict between the update and something else. Lets try to find the something else and fix it. Every update is important.
http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Here is the info per the BSOD report. Let me know if you need anything else. Thanks!
 

Attachments

  • Windows_NT6_BSOD_jcgriff2.zip
    453.8 KB · Views: 10

My Computer

System One

The important report that I needed the mini dump was not there. Were the posting instructions followed as given or do you think there may be another reason?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Per Post 8, both options were checked off, but the dump is set to kernel memory dump rather than the small memory dump in Post 8. I have attached another BSOD report to see if this one is any better.
 

Attachments

  • Windows_NT6_BSOD_jcgriff2.zip
    670 KB · Views: 7

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hi,

Your system is not updated at all?

You need to run a windows update (Several) & get to the latest version of the system.
 

Attachments

  • System update state.jpg
    System update state.jpg
    7.6 KB · Views: 15

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
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