Actually, it was through the IE Assistant, Hijack Restore, in Glary Utilities that I found the redirect. I copied the web address and Googled it, which, if I remember right, led me to this forum. In another post somewhere regarding the AOL redirect, I read about the HJT log and how to delete the redirect (which, of course, I did). I didn't download and run Malwarebytes until after everything was said and done, and felt I wanted/needed that extra protection.
I came back to post my original solution regarding the Norton Removal Tool because I'm sure there are millions of people out there that will have the same issue as I did and have no earthly idea of what could be wrong. I don't ever remember seeing anything about needing a "removal tool" to get rid of Norton prior to any of this happening, so I want to warn/inform as many people as possible about it. Knowing now what I do about Norton, and how it literally hijacks one's computer, I will be very vocal at every opportunity.
I will also be very vocal about this website as I've really learned quite a bit. After spending a short time reading about various solutions to similar problems, I took what I thought were the most logical applications to my problem and went from there. I couldn't have done it without all of the people taking the time to post both problems and solutions here, so thank you all very much.
I will indeed bookmark this website, and tell anyone who will listen to check here next time they have a problem. Thanks again!