BSOD Caused by system files?

D

dunkerman

Member
i'm gettin bluescreen errors from time to time.and my pc restarts itself.when vista starts after the restart , it shows me minidump files.i dont understand why i take these errors.i downloaded a software called bluescreenview and i used it.i saw 3 minidump errors.and there was some system files i think for exp: dxgkrnl.sys , hall.dll , ntkrnlpa.exe , tcpip.sys...

what can i do...i gave my toshiba A300-20f to toshiba service and they couldnt find any hardware problems.

can you pls help me?
 

Attachments

  • Reports.zip
    678.1 KB · Views: 5

My Computer

System One

  • CPU
    Intel Core 2 Duo CPU T6400 @ 2.00 Ghz
    Memory
    4 GB
    Internet Speed
    54 Mb/sn

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
When you read the instructions it give you a choice and I believe yours is a 32 bit.
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
this morning my vista didnt start...i couldnt see the bios screen too.
only the black screen and nothing happens


what can i do?
 

My Computer

System One

  • CPU
    Intel Core 2 Duo CPU T6400 @ 2.00 Ghz
    Memory
    4 GB
    Internet Speed
    54 Mb/sn
i opened the vista after 3-4 hours later...but i'm getting bsod still...anyone can help me?
 

My Computer

System One

  • CPU
    Intel Core 2 Duo CPU T6400 @ 2.00 Ghz
    Memory
    4 GB
    Internet Speed
    54 Mb/sn
Hi,
Are you getting any other reports as these BSOD's occur? Mini-dump etc. If so please post them to us.
We can then look ,assess & determine the next course to take.
As you will appreciate the members are from different time zones.
Therefore, the most appropriate person to assist may not always be readily available.
Thank you for your patience.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
Hello,

Start by updating a few drivers:
Code: 
igdkmd32.sys    Thu Jun 12 21:43:12 2008 (4851D0B0) - Intel graphics
[URL="http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19936&ProdId=2991&lang=eng"]http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19936&ProdId=2991〈=eng[/URL]

NETw5v32.sys    Mon Apr 28 09:29:22 2008 (4815D132) - Intel WiFi
[URL="http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19853&ProdId=3062&lang=eng"]http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19853&ProdId=3062〈=eng[/URL]

iaStor.sys      Tue Apr 15 20:07:31 2008 (48054343) - Intel SATA controller
[URL="http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19607&ProdId=2991&lang=eng"]http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19607&ProdId=2991〈=eng[/URL]
You also could run the Intel update utility to save some work, if you prefer.

After those drivers are updated, run driver verifier: Driver Verifier - Enable and Disable - Windows 7 Forums

I realize that Toshiba tested your hardware, but still run some yourself. Start with the 3 Prime95 tests: CPU - Stress Test with Prime95 - Windows 7 Forums

Also run Memtest86: RAM - Test with Memtest86+ - Windows 7 Forums

If you get more BSODs, especially from driver verifier, please upload a new jcgriff2 report. That contains all the dumps, event logs, and just about everything else we need.

...Summary of the dumps:
Code: 
[font=lucida console]
Built by: 6002.18327.x86fre.vistasp2_gdr.101014-0432
Debug session time: Thu Mar 24 17:38:34.904 2011 (UTC - 4:00)
System Uptime: 0 days 0:04:29.663
Probably caused by : ntkrpamp.exe ( nt!NtWaitForSingleObject+76 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  wmpnetwk.exe
FAILURE_BUCKET_ID:  0x8E_nt!NtWaitForSingleObject+76
SystemProductName = -
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18327.x86fre.vistasp2_gdr.101014-0432
Debug session time: Thu Mar 24 16:14:07.872 2011 (UTC - 4:00)
System Uptime: 0 days 4:20:03.218
Probably caused by : memory_corruption ( nt!MiPfnReferenceCountIsZero+2a )
BUGCHECK_STR:  0x4E_7
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID:  0x4E_7_nt!MiPfnReferenceCountIsZero+2a
SystemProductName = -
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18327.x86fre.vistasp2_gdr.101014-0432
Debug session time: Thu Mar 17 07:31:00.502 2011 (UTC - 4:00)
System Uptime: 0 days 2:49:13.825
Probably caused by : ntkrpamp.exe ( nt!KiUnwaitThread+14 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  0xA_nt!KiUnwaitThread+14
SystemProductName = -
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
 

My Computer

System One

  • Manufacturer/Model
    Jonathan King
    CPU
    AMD Athlon Dual Core Processor 4850e overclocked @ 2.92 GHz
    Motherboard
    ASRock A780 FullDisplayPort
    Memory
    6.0GB Dual-Channel DDR2 290MHz Crucial Technology
    Graphics Card(s)
    ATI 3200 (onboard), nVidia 7200 GS (PCIe)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Cybervison ds69T, 17" Starlogic
    Screen Resolution
    1024x768
    Hard Drives
    WD 320GB SATA, Hitachi 1TB SATA
    PSU
    Antec ea-430d 430W
    Case
    Antec 300
    Cooling
    stock cpu, 120mm rear, 140mm top
    Keyboard
    Microsoft Wired Desktop 500 (PS/2)
    Mouse
    Microsoft Wired Desktop 500 (USB)
    Internet Speed
    9.32 Mb/s download; 0.36 Mb/s upload
    Other Info
    Other OS's:
    Windows 7 Professional x64, Windows Professional x86, Ubuntu x64
i couldnt open my vista today...i dunno what to do...i read ur analysis..you're guys are making wonderful stuff in here...so i do thank you very much...but i cant reach to vista now...only the powersupply works now...blackscreen...
@ Jonathan_King you wrote some tools i think which i must make some tests...but they are for windows 7 ? I'm using vista?is it a problem?can i use these programs in vista?


if all of these things doesnt work and i still get BSODs, i will start to think of getting windows 7...or maybe xp...
 

My Computer

System One

  • CPU
    Intel Core 2 Duo CPU T6400 @ 2.00 Ghz
    Memory
    4 GB
    Internet Speed
    54 Mb/sn
I made sure everything in my post applies equally to Vista; the drivers are all for Vista as well.

You must understand, I work primarily on SevenForums, so that's where I've posted my guides and the like. ;)
 

My Computer

System One

  • Manufacturer/Model
    Jonathan King
    CPU
    AMD Athlon Dual Core Processor 4850e overclocked @ 2.92 GHz
    Motherboard
    ASRock A780 FullDisplayPort
    Memory
    6.0GB Dual-Channel DDR2 290MHz Crucial Technology
    Graphics Card(s)
    ATI 3200 (onboard), nVidia 7200 GS (PCIe)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Cybervison ds69T, 17" Starlogic
    Screen Resolution
    1024x768
    Hard Drives
    WD 320GB SATA, Hitachi 1TB SATA
    PSU
    Antec ea-430d 430W
    Case
    Antec 300
    Cooling
    stock cpu, 120mm rear, 140mm top
    Keyboard
    Microsoft Wired Desktop 500 (PS/2)
    Mouse
    Microsoft Wired Desktop 500 (USB)
    Internet Speed
    9.32 Mb/s download; 0.36 Mb/s upload
    Other Info
    Other OS's:
    Windows 7 Professional x64, Windows Professional x86, Ubuntu x64
Hello

I know what you are going through, just about a month ago I had BSOD and it hit so fast and things went crazy, I did not have the time to dink around with it so I did a Factory restore and I have had no issue's sinse. The downside is you lose everything in your computer unless you had it backed up and of course then you have to reinstall everything again.

I am going to forward this to the forum expert on BSOD in just a couple of minutes, so don't do anything untill he has a chance to read everything.


americancritic
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
Carry on with the hardware tests for now, let's see what happens.

You might also try booting up in Safe Mode, see if that works.
 

My Computer

System One

  • Manufacturer/Model
    Jonathan King
    CPU
    AMD Athlon Dual Core Processor 4850e overclocked @ 2.92 GHz
    Motherboard
    ASRock A780 FullDisplayPort
    Memory
    6.0GB Dual-Channel DDR2 290MHz Crucial Technology
    Graphics Card(s)
    ATI 3200 (onboard), nVidia 7200 GS (PCIe)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Cybervison ds69T, 17" Starlogic
    Screen Resolution
    1024x768
    Hard Drives
    WD 320GB SATA, Hitachi 1TB SATA
    PSU
    Antec ea-430d 430W
    Case
    Antec 300
    Cooling
    stock cpu, 120mm rear, 140mm top
    Keyboard
    Microsoft Wired Desktop 500 (PS/2)
    Mouse
    Microsoft Wired Desktop 500 (USB)
    Internet Speed
    9.32 Mb/s download; 0.36 Mb/s upload
    Other Info
    Other OS's:
    Windows 7 Professional x64, Windows Professional x86, Ubuntu x64
i removed my vista and installed it again....
and i'm still getting bluescreens...

Sorun imzası:
Sorunlu Olay Adı: BlueScreen
OS Sürümü: 6.0.6001.2.1.0.768.3
Yerel Kimlik: 1055

Sorun hakkında ek bilgiler:
BCCode: 1a
BCP1: 0000888A
BCP2: C00188D0
BCP3: 00000000
BCP4: 857D4644
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Sorunu açıklamaya yardımcı olan dosyalar:
C:\Windows\Minidump\Mini033011-01.dmp
C:\Users\Taylan\AppData\Local\Temp\WER-172755-0.sysdata.xml
C:\Users\Taylan\AppData\Local\Temp\WERCC91.tmp.version.txt

Gizlilik bildirimimizi okuyun:
Microsoft Çevrimiçi Kilitlenme Çözümlemesi


Jonathan_King said:
I made sure everything in my post applies equally to Vista; the drivers are all for Vista as well.

You must understand, I work primarily on SevenForums, so that's where I've posted my guides and the like. ;)
Click to expand...
 

My Computer

System One

  • CPU
    Intel Core 2 Duo CPU T6400 @ 2.00 Ghz
    Memory
    4 GB
    Internet Speed
    54 Mb/sn
my new BSOD report is also updated....
and vista is updating SP2
 

Attachments

  • report_v2.zip
    490.4 KB · Views: 2

My Computer

System One

  • CPU
    Intel Core 2 Duo CPU T6400 @ 2.00 Ghz
    Memory
    4 GB
    Internet Speed
    54 Mb/sn
Hi again dunkerman,
Sorry you're still experiencing BSOD's.
Your posts, as previous,will be handled by somepne familiar in dealing with these matters.
Once more, I would ask you to be patient, someone will respond as soon as practical.
Thank you.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
ok..thank you for your interest

kesume said:
Hi again dunkerman,
Sorry you're still experiencing BSOD's.
Your posts, as previous,will be handled by somepne familiar in dealing with these matters.
Once more, I would ask you to be patient, someone will respond as soon as practical.
Thank you.
Click to expand...
 

My Computer

System One

  • CPU
    Intel Core 2 Duo CPU T6400 @ 2.00 Ghz
    Memory
    4 GB
    Internet Speed
    54 Mb/sn
another bsod which i took a few mins ago

Sorun imzası:
Sorunlu Olay Adı: BlueScreen
OS Sürümü: 6.0.6002.2.2.0.768.3
Yerel Kimlik: 1055

Sorun hakkında ek bilgiler:
BCCode: 1000008e
BCP1: C0000005
BCP2: 81E5F263
BCP3: AA81A6D0
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Sorunu açıklamaya yardımcı olan dosyalar:
C:\Windows\Minidump\Mini033011-02.dmp
C:\Users\Taylan\AppData\Local\Temp\WER-57954-0.sysdata.xml
C:\Users\Taylan\AppData\Local\Temp\WER5CDE.tmp.version.txt

Gizlilik bildirimimizi okuyun:
Microsoft Çevrimiçi Kilitlenme Çözümlemesi
 

My Computer

System One

  • CPU
    Intel Core 2 Duo CPU T6400 @ 2.00 Ghz
    Memory
    4 GB
    Internet Speed
    54 Mb/sn
Thank you for the updated BSOD log.
It will be helpful, along with the one you sent earlier.
Than you for your continued patience.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
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