Blue Screen "Kernal_Stack_Inpage_Error"

awaisq · May 30, 2012

Hey,
Every now and then, my computer shuts down randomly and I get a blue screen that says "Kernal_Stack_Inpage_Error". Also, it says something about dumping physical memory. I read a couple of threads on this issue, and I noticed that people located the minidump files and attached them, so I have attached mine. If anyone could help, it would be very much appreciated. Thank You!

Here is my minidump file:
Mini053012-02.dmp

Thanks Again!

usasma · Jun 1, 2012

Please provide this info: http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html

Uninstall Daemon Tools - it's the most likely culprit here.
Visit the Sony support website and update ALL of your drivers.

Also, run these free diagnostics: Initial Hardware Diagnostics

If that doesn't fix it, then run Driver Verifier according to these directions: Driver Verifier Settings

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

[font=lucida console]
pxscan.sys           Thu Nov 25 11:05:14 2010 (4CEE893A)
[Color=Red]iaStor.sys           Tue Apr 15 20:26:03 2008 (4805479B)[/Color]
MpFilter.sys         Fri Mar 09 06:05:26 2012 (4F59E3F6)
Lbd.sys              Thu Feb 03 09:23:53 2011 (4D4ABA79)
PxHlpa64.sys         Tue Oct 20 14:08:42 2009 (4ADDFCAA)
[Color=Red]CAXHWAZL.sys         Tue Feb 12 17:49:31 2008 (47B2227B)[/Color]
GEARAspiWDM.sys      Mon May 18 08:17:04 2009 (4A1151C0)
dtsoftbus01.sys      Fri Jan 13 08:45:46 2012 (4F10358A)
hamachi.sys          Thu Feb 19 05:36:41 2009 (499D3639)
[Color=Red]RimSerial_AMD64.sys  Mon Nov 24 12:01:01 2008 (492ADDCD)[/Color]
vmwvusb.sys          Fri Jul 23 22:30:08 2010 (4C4A5030)
vmnetadapter.sys     Mon Aug 10 08:04:53 2009 (4A800CE5)
VMNET.SYS            Mon Aug 10 08:04:50 2009 (4A800CE2)
NETwNv64.sys         Mon Oct 31 18:45:09 2011 (4EAF24F5)
[Color=Red]risdsn64.sys         Wed Jul 09 00:30:29 2008 (48743EE5)[/Color]
[Color=Red]rimssn64.sys         Fri May 30 10:03:48 2008 (48400944)[/Color]
pxkbf.sys            Thu Nov 25 11:05:12 2010 (4CEE8938)
VMkbd.sys            Thu Nov 11 15:35:18 2010 (4CDC5386)
[Color=Red]SFEP.sys             Fri Aug 03 01:35:53 2007 (46B2BEB9)[/Color]
[Color=Red]ArcSoftKsUFilter.sys Wed Jan 30 04:32:32 2008 (47A04430)[/Color]
[Color=Red]RTKVHD64.sys         Thu Jul 03 04:56:41 2008 (486C9449)[/Color]
[Color=Red]CAX_DPV.sys          Tue Feb 12 17:53:35 2008 (47B2236F)[/Color]
SASDIFSV64.SYS       Thu Jul 21 19:03:00 2011 (4E28B024)
SASKUTIL64.SYS       Tue Jul 12 17:00:01 2011 (4E1CB5D1)
[Color=Red]CAX_CNXT.sys         Tue Feb 12 17:48:08 2008 (47B22228)[/Color]
pxrts.sys            Thu Nov 25 11:05:16 2010 (4CEE893C)
sftvollh.sys         Wed Sep 23 14:45:45 2009 (4ABA6CD9)
vmnetbridge.sys      Mon Aug 10 08:05:58 2009 (4A800D26)
KernExplorer64.sys   Thu Feb 03 09:28:26 2011 (4D4ABB8A)
hcmon.sys            Thu Nov 11 14:44:25 2010 (4CDC4799)
vmci.sys             Thu Nov 11 14:11:58 2010 (4CDC3FFE)
vmx86.sys            Thu Nov 11 16:23:08 2010 (4CDC5EBC)
[Color=Red]mdmxsdk.sys          Mon Jun 19 17:27:26 2006 (449716BE)[/Color]
[Color=Red]xaudio64.sys         Thu Oct 18 18:37:08 2007 (4717E014)[/Color]
Sftredirlh.sys       Wed Sep 23 14:46:24 2009 (4ABA6D00)
sftfslh.sys          Wed Sep 23 14:45:57 2009 (4ABA6CE5)
sftplaylh.sys        Wed Sep 23 14:46:16 2009 (4ABA6CF8)
vmnetuserif.sys      Thu Nov 11 14:59:16 2010 (4CDC4B14)
vstor2-ws60.sys      Thu Aug 19 16:28:39 2010 (4C6D93F7)
[Color=Red]btwavdt.sys          Fri Jun 27 14:22:55 2008 (48652FFF)[/Color]
[Color=Red]btwaudio.sys         Tue Jul 15 13:02:15 2008 (487CD817)[/Color]
[Color=Red]btwl2cap.sys         Fri Feb 29 11:54:28 2008 (47C838C4)[/Color]
[Color=Red]btwrchid.sys         Wed Jul 09 21:22:13 2008 (48756445)[/Color]
[/font]

Code:

[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\Mini053012-02.dmp]
Built by: 6002.18607.amd64fre.vistasp2_gdr.120402-0336
Debug session time: Wed May 30 21:51:21.686 2012 (UTC - 4:00)
System Uptime: 0 days 5:30:14.528
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3332d )
BUGCHECK_STR:  0x77_1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x77_1_nt!_??_::FNODOBFM::_string_+3332d
Bugcheck code 00000077
Arguments 00000000`00000001 00000000`00000000 00000000`00000000 fffffa60`094a0780
BiosVersion = R0240Q2
BiosReleaseDate = 07/25/2008
CPUID:        "Intel(R) Core(TM)2 Duo CPU     T5800  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

awaisq · Jun 1, 2012

Blue Screen of Death Information.zip

Its Vista . . .
- 64 bit
- Always been vista
- OEM

- What is the age of system (hardware)? about 4 years old
- What is the age of OS installation (have you re-installed the OS?) About 4 years old

awaisq · Jun 1, 2012

I've also uninstalled Daemon Tools and many of the sony driver software crashes my computer or just don't work like they should.

I haven't tried the Driver Verifier Either, because I am not very tech savvy and I am afraid I might cause more damage to my computer.

Thank You for your Response!

usasma · Jun 2, 2012

The report is incomplete, please try running the jcgriff2 file again and let it run until it completes.

Your Mobile Intel(R) 4 Series Express Chipset Family drivers, Synaptics touchpad drivers, and Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller (wired network) drivers are corrupted (from the perfmon /report). Please:
- download fresh copies from the PC manufacturer's website
- uninstall the current drivers
- install the freshly downloaded drivers
- monitor for further BSOD's

Your bluetooth is disabled, please re-enable it, then update the drivers. If so desired, feel free to disable it again.

The other memory dump is a STOP 0x109 ( BSOD Index )
Since this is possibly a memory problem, please run the free memory test here: Memory Diagnostics

I would also strongly suggest updating the Sony Firmware Extension Parser software on your system. This is a troublesome driver for some and it's replacement can only serve to make your system more stable.

Your Hamachi software (VPN) dates from 2009, please update that also.

With the amount of corruption on your system and your reluctance to run Driver Verifier, you may want to wipe the hard drive with recovery disks and reinstall Windows "clean" in order to see if that fixes your problems. During this procedure you'll update your system software and drivers - and then will update Windows Update until the system is fully updated.

Good luck!

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

[font=lucida console]
pxscan.sys           Thu Nov 25 11:05:14 2010 (4CEE893A)
[Color=Red]iaStor.sys           Tue Apr 15 20:26:03 2008 (4805479B)[/Color]
MpFilter.sys         Fri Mar 09 06:05:26 2012 (4F59E3F6)
Lbd.sys              Thu Feb 03 09:23:53 2011 (4D4ABA79)
PxHlpa64.sys         Tue Oct 20 14:08:42 2009 (4ADDFCAA)
[Color=Red]CAXHWAZL.sys         Tue Feb 12 17:49:31 2008 (47B2227B)[/Color]
GEARAspiWDM.sys      Mon May 18 08:17:04 2009 (4A1151C0)
dtsoftbus01.sys      Fri Jan 13 08:45:46 2012 (4F10358A)
hamachi.sys          Thu Feb 19 05:36:41 2009 (499D3639)
[Color=Red]RimSerial_AMD64.sys  Mon Nov 24 12:01:01 2008 (492ADDCD)[/Color]
vmwvusb.sys          Fri Jul 23 22:30:08 2010 (4C4A5030)
vmnetadapter.sys     Mon Aug 10 08:04:53 2009 (4A800CE5)
VMNET.SYS            Mon Aug 10 08:04:50 2009 (4A800CE2)
NETwNv64.sys         Mon Oct 31 18:45:09 2011 (4EAF24F5)
[Color=Red]risdsn64.sys         Wed Jul 09 00:30:29 2008 (48743EE5)[/Color]
[Color=Red]rimssn64.sys         Fri May 30 10:03:48 2008 (48400944)[/Color]
pxkbf.sys            Thu Nov 25 11:05:12 2010 (4CEE8938)
VMkbd.sys            Thu Nov 11 15:35:18 2010 (4CDC5386)
[Color=Red]SFEP.sys             Fri Aug 03 01:35:53 2007 (46B2BEB9)[/Color]
[Color=Red]ArcSoftKsUFilter.sys Wed Jan 30 04:32:32 2008 (47A04430)[/Color]
[Color=Red]RTKVHD64.sys         Thu Jul 03 04:56:41 2008 (486C9449)[/Color]
[Color=Red]CAX_DPV.sys          Tue Feb 12 17:53:35 2008 (47B2236F)[/Color]
SASDIFSV64.SYS       Thu Jul 21 19:03:00 2011 (4E28B024)
SASKUTIL64.SYS       Tue Jul 12 17:00:01 2011 (4E1CB5D1)
[Color=Red]CAX_CNXT.sys         Tue Feb 12 17:48:08 2008 (47B22228)[/Color]
pxrts.sys            Thu Nov 25 11:05:16 2010 (4CEE893C)
sftvollh.sys         Wed Sep 23 14:45:45 2009 (4ABA6CD9)
vmnetbridge.sys      Mon Aug 10 08:05:58 2009 (4A800D26)
KernExplorer64.sys   Thu Feb 03 09:28:26 2011 (4D4ABB8A)
hcmon.sys            Thu Nov 11 14:44:25 2010 (4CDC4799)
vmci.sys             Thu Nov 11 14:11:58 2010 (4CDC3FFE)
vmx86.sys            Thu Nov 11 16:23:08 2010 (4CDC5EBC)
[Color=Red]mdmxsdk.sys          Mon Jun 19 17:27:26 2006 (449716BE)[/Color]
[Color=Red]xaudio64.sys         Thu Oct 18 18:37:08 2007 (4717E014)[/Color]
Sftredirlh.sys       Wed Sep 23 14:46:24 2009 (4ABA6D00)
sftfslh.sys          Wed Sep 23 14:45:57 2009 (4ABA6CE5)
sftplaylh.sys        Wed Sep 23 14:46:16 2009 (4ABA6CF8)
vmnetuserif.sys      Thu Nov 11 14:59:16 2010 (4CDC4B14)
vstor2-ws60.sys      Thu Aug 19 16:28:39 2010 (4C6D93F7)
[Color=Red]btwavdt.sys          Fri Jun 27 14:22:55 2008 (48652FFF)[/Color]
[Color=Red]btwaudio.sys         Tue Jul 15 13:02:15 2008 (487CD817)[/Color]
[Color=Red]btwl2cap.sys         Fri Feb 29 11:54:28 2008 (47C838C4)[/Color]
[Color=Red]btwrchid.sys         Wed Jul 09 21:22:13 2008 (48756445)[/Color]
[/font]

Code:

[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\Mini053012-02.dmp]
Built by: 6002.18607.amd64fre.vistasp2_gdr.120402-0336
Debug session time: Wed May 30 21:51:21.686 2012 (UTC - 4:00)
System Uptime: 0 days 5:30:14.528
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3332d )
BUGCHECK_STR:  0x77_1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x77_1_nt!_??_::FNODOBFM::_string_+3332d
Bugcheck code 00000077
Arguments 00000000`00000001 00000000`00000000 00000000`00000000 fffffa60`094a0780
BiosVersion = R0240Q2
BiosReleaseDate = 07/25/2008
CPUID:        "Intel(R) Core(TM)2 Duo CPU     T5800  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\Mini053012-01.dmp]
Built by: 6002.18607.amd64fre.vistasp2_gdr.120402-0336
Debug session time: Wed May 30 16:13:04.590 2012 (UTC - 4:00)
System Uptime: 0 days 0:24:00.404
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  0x109
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
Bugcheck code 00000109
Arguments a3a039d8`97f24791 b3b7465e`ea6ffc2d fffffa60`00f7e060 00000000`00000001
BiosVersion = R0240Q2
BiosReleaseDate = 07/25/2008
CPUID:        "Intel(R) Core(TM)2 Duo CPU     T5800  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

awaisq · Jun 3, 2012

Here is the report you asked for: Windows_NT6_BSOD_jcgriff2.zip

I will try the tips you posted and tell you what happens.
Thank You for your response!

usasma · Jun 4, 2012

You only have 18 updates after SP2 - most systems have 350 or more. Please visit Windows Update and get all available updates.

Beyond that, we'll just wait and see what happens after you complete my suggestions.

awaisq · Jun 4, 2012

So I tried uninstalling and reinstalling the Mobile Intel(R) 4 Series Express Chipset Family drivers and my Computer crashed when reinstalling. Now it won't get to the login screen so I can't access my files. I tried Microsoft Startup Repair when it prompted me to try it, but it was not able to repair my situation and it just sent an error report. I'm writing this from a different computer. What do I do now?

Thanks for your help!

usasma · Jun 4, 2012

Can you use System Restore from the Startup Repair function (and set your system back to a point before this happened? If you can - immediately backup your stuff!!!

If not, post back and we'll discuss other ways to recover your stuff - and then we'll discuss your alternatives for making the computer work again.

awaisq · Jun 4, 2012

No, I do not have an earlier restore point!

usasma · Jun 4, 2012

Try the Ultimate Boot CD (or a live Linux distribution) to copy your data to an external hard drive or to a number of DVD's.

Ultimate Boot CD - Overview

After that, make sure you have either a restore partition or a set of recovery DVD's
You can try a repair install first (if you have a Windows retail DVD or a Windows disk that came with an OEM system).

awaisq · Jun 6, 2012

Any other suggestions?

usasma · Jun 6, 2012

Where are you at right now?
Have you backed up the data?
Have you tried a repair install?
Do you have a restore partition or a set of recovery disks?

FYI - I'm going to bed as soon as I post this, so I won't be able to answer until the morning.

Blue Screen "Kernal_Stack_Inpage_Error"

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My Computer

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