BSOD when I install 2nd stick of RAM

C

crappydonkey

New Member
I will start with what my issue is first. I have a new system that is running Vista Ultimate x64. I was having issues when I first built the machine with getting very random BSOD with IRQL_NOT_EQUAL_OR_LESS (0x0000000A). I had gone through and made sure that I installed all the lastest drivers from Gigabyte's website. So I went with possibly having bad RAM. (I am running 2x2048mb) Following this train of thought I ran a memstest, which came back with some errors. So I returned the memory and exchanged it for the same type.

I put the new RAM in, both sticks, and i get the same BSOD. I did a little research and found some information about Vista x64 having issues running with more than 3gb of RAM. So I start from scratch. Formatted my hard drives, put only one stick of RAM in (so 1x2048) and installed Vista again. Keep in mind that I am installing a copy of Vista Ultimate x64 with SP1, which should not have issues with more than 3gb of RAM.

So I get Vista installed, get all my drivers and even my programs installed and the system is running great. I use the computer for a day with no issues. So I decided to try putting in the other stick of RAM. I get the same BSOD. So now i'm thinking maybe BIOS update. So I go to gigabyte's site download and install the latest BIOS update. Doesn't help.

My next thought was to try a different brand of memory, just for kicks. Did that and that didn't help. So i'm sitting here with a sweet computer that doesn't want to run with more than 1 stick of RAM.

Current System Specs:
Gigabyte EP45-UD3p Intel P45 Socket 775 Motherboard
Intel Core 2 Duo e8400 3Ghz 6MB 1333FSB CPU
BFG GeForce GTX 260 OCX 896MB
Corsair Dominator Dual Channel 4096MB PC8500 DDR2 1066MHz
Corsair TX750W Power Supply

If anyone has any suggestions I would greatly appreciate it. Any information I left out I will gladly provide. Thanks.
 

My Computer

System One

crappydonkey said:
I will start with what my issue is first. I have a new system that is running Vista Ultimate x64. I was having issues when I first built the machine with getting very random BSOD with IRQL_NOT_EQUAL_OR_LESS (0x0000000A). I had gone through and made sure that I installed all the lastest drivers from Gigabyte's website. So I went with possibly having bad RAM. (I am running 2x2048mb) Following this train of thought I ran a memstest, which came back with some errors. So I returned the memory and exchanged it for the same type.

I put the new RAM in, both sticks, and i get the same BSOD. I did a little research and found some information about Vista x64 having issues running with more than 3gb of RAM. So I start from scratch. Formatted my hard drives, put only one stick of RAM in (so 1x2048) and installed Vista again. Keep in mind that I am installing a copy of Vista Ultimate x64 with SP1, which should not have issues with more than 3gb of RAM.

So I get Vista installed, get all my drivers and even my programs installed and the system is running great. I use the computer for a day with no issues. So I decided to try putting in the other stick of RAM. I get the same BSOD. So now i'm thinking maybe BIOS update. So I go to gigabyte's site download and install the latest BIOS update. Doesn't help.

My next thought was to try a different brand of memory, just for kicks. Did that and that didn't help. So i'm sitting here with a sweet computer that doesn't want to run with more than 1 stick of RAM.

Current System Specs:
Gigabyte EP45-UD3p Intel P45 Socket 775 Motherboard
Intel Core 2 Duo e8400 3Ghz 6MB 1333FSB CPU
BFG GeForce GTX 260 OCX 896MB
Corsair Dominator Dual Channel 4096MB PC8500 DDR2 1066MHz
Corsair TX750W Power Supply

If anyone has any suggestions I would greatly appreciate it. Any information I left out I will gladly provide. Thanks.
Click to expand...

IRQL_NOT_EQUAL_OR_LESS

This means you have a bad/buggy driver.
Try reinstalling updated Video card drivers/SATA/RAID Drivers, etc.
 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
crappydonkey said:
I have updated all drivers, if its a driver error why does it only happen when I have the second stick of RAM installed?
Click to expand...
Have you been using reg cleaners? these can corrupt the Windows driver pool. (as can malware/viruses)
 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
What IRQ means....

Abbreviation of interrupt request line, and pronounced I-R-Q. IRQs are hardware lines over which devices can send interrupt signals to the microprocessor. When you add a new device to a PC, you sometimes need to set its IRQ number by setting a DIP switch. This specifies which interrupt line the device may use. IRQ conflicts used to be a common problem when adding expansion boards, but the Plug-and-Play specification has removed this headache in most cases.

So, in your case one of your installed devices, has a bad/buggy driver that is sending bad interupt signals to the processor.
 
Last edited:

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
Do the sticks match? I purchased my computer with 64 bit. It had 4 gig ram unganged. I added 4 more gig unganged and it runs fine. Check your motherboard documentation on adding more RAM.
 

My Computer

System One

  • Manufacturer/Model
    Cyberpower
    CPU
    AMD Phenom X4 9850
    Motherboard
    MSI K9N SLI V2
    Memory
    8 GIG DDR 800
    Graphics Card(s)
    EVGA 9800 GT 512mb
    Sound Card
    onboard
    Monitor(s) Displays
    SyncMaster 220wm
    Screen Resolution
    1680x1050
    Hard Drives
    Hitachi something or other 500 gigs
    PSU
    650 watts
crappydonkey said:
avgwarhawk said:
Do the sticks match? I purchased my computer with 64 bit. It had 4 gig ram unganged. I added 4 more gig unganged and it runs fine. Check your motherboard documentation on adding more RAM.
Click to expand...

Yes the sticks match, they are part of a dual channel set purchased together.
Click to expand...

You guys-

Its an IRQL stop error- this is due solely to a bad interupt command sent to the processor from a device with a bad/buggy driver. I suggest you check those.

If you want more info on the BSOD, and the device causing it go here:
http://www.vistax64.com/software/219790-reading-bsod-crash-files.html

note- the dump file for this is located @ C:\Windows\Minidump
 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
I run 16GB of RAM in Vista x64 Ultimate on a Supermicro X7DWA-N board.

I would recommend for your CPU bus this Kingston RAM


KVR667D2N5K2/4G
Description:4GB 667MHz DDR2 Non-ECC CL5 DIMM (Kit of 2) Detailed Specifications:Standard 256M X 64 Non-ECC 667MHz 240-pin Unbuffered DIMM (DDR2, 1.8V, CL5) (Datasheet)
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
This is what the mini dump analysis:

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffff9a7fffffffea, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80001c7cd17, address which referenced memory

Does this mean anything to anyone/help?
 

My Computer

System One

Vista can be picky on RAM. The RAM I mentioned below was chosen from the list of RAM matched to your board. You want to match your RAM spec and CPU spec for best performance. I run 8 sticks of Kingston ECC 2GB DDR667 RAM on my board. My E5430 Xeons are 1333 FSB. 667 MHz is the best for 1333 FSB.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
What did your motherboard documentation say about adding RAM? My slots were #1 filled with stick and #3 filled with a stick. Total of 4 gig. Unganged mod in the BIOS. I added another 2 gig in Slot #2 and Slot #4 unganged. This is how pairs need to work together on my particular board. Perhaps yours is the same.
 

My Computer

System One

  • Manufacturer/Model
    Cyberpower
    CPU
    AMD Phenom X4 9850
    Motherboard
    MSI K9N SLI V2
    Memory
    8 GIG DDR 800
    Graphics Card(s)
    EVGA 9800 GT 512mb
    Sound Card
    onboard
    Monitor(s) Displays
    SyncMaster 220wm
    Screen Resolution
    1680x1050
    Hard Drives
    Hitachi something or other 500 gigs
    PSU
    650 watts
crappydonkey said:
This is what the mini dump analysis:

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffff9a7fffffffea, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80001c7cd17, address which referenced memory

Does this mean anything to anyone/help?
Click to expand...

Do a futher analysis. For example, the one below was a result of utorrent.exe

CURRENT_IRQL: 2

FAULTING_IP:
+7c9114b6
7c9114b6 884f05 mov byte ptr [edi+5],cl

PROCESS_NAME: utorrent.exe

BUGCHECK_STR: RAISED_IRQL_FAULT

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: INTEL_CPU_MICROCODE_ZERO

SYMBOL_NAME: INVALID_CONTEXT

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP: 0

STACK_COMMAND: kb

FAILURE_BUCKET_ID: RAISED_IRQL_FAULT_utorrent.exe_INVALID_CONTEXT

BUCKET_ID: RAISED_IRQL_FAULT_utorrent.exe_INVALID_CONTEXT



 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
The point of the above example is the IRQL stop error can be a result of software drivers too. Do not focus just on the memory.
Again IRQL stop errors are a result of a bad/buggy driver. If it was the Memory-you would have recieved BSOD's relating to memory (i.e., BCCode: 24
BCP1: 00000000001904AA), which can be caused by a bad memory stick-resulting in the depletion of pooled memory.

"possible cause is depletion of nonpaged pool memory. If the nonpaged pool memory is completely depleted, this error can stop the system. However, during the indexing process, if the amount of available nonpaged pool memory is very low, another kernel-mode driver requiring nonpaged pool memory can also trigger this error."

"a nonpaged pool memory depletion problem: add new physical memory to the computer (thus increasing the quantity of nonpaged pool memory available to the kernel)"
 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
avgwarhawk said:
Look here:

Fix for IRQL_NOT_LESS_OR_EQUAL Vista installation Error | Windows Reference
Click to expand...

Again, even the above Windows reference for IRQL points to a bad/buggy driver...

"This error may also be caused by a bad or incompatible controller..." (i.e., SATA/RAID storage controller driver)

This error may also be caused by a bad or incompatible controller, failing or over clocked memory, or a piece of hardware that Vista does not support. Removing and disconnecting non essential hardware during install may be helpful.
 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
It is possible the memory is DOA. Again, I would consult the website for your motherboard. Perhaps others have the same issue with memory.
 

My Computer

System One

  • Manufacturer/Model
    Cyberpower
    CPU
    AMD Phenom X4 9850
    Motherboard
    MSI K9N SLI V2
    Memory
    8 GIG DDR 800
    Graphics Card(s)
    EVGA 9800 GT 512mb
    Sound Card
    onboard
    Monitor(s) Displays
    SyncMaster 220wm
    Screen Resolution
    1680x1050
    Hard Drives
    Hitachi something or other 500 gigs
    PSU
    650 watts
here is the rest of the minidump:

ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

MODULE_NAME: nt

FAULTING_MODULE: fffff80001c00000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 48d1ba35

WRITE_ADDRESS: unable to get nt!MmSpecialPoolStart unable to get nt!MmSpecialPoolEnd unable to get nt!MmPoolCodeStart unable to get nt!MmPoolCodeEnd 000000000000001f

CURRENT_IRQL: 0

FAULTING_IP:
nt+7243b
fffff800`01c7243b ?? ???

CUSTOMER_CRASH_COUNT: 15

DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT

BUGCHECK_STR: 0xA

LAST_CONTROL_TRANSFER: from fffff80001c550ee to fffff80001c55350

STACK_TEXT:
fffffa60`07d92598 fffff800`01c550ee : 00000000`0000000a 00000000`0000001f 00000000`00000002 00000000`00000001 : nt+0x55350 fffffa60`07d925a0 00000000`0000000a : 00000000`0000001f 00000000`00000002 00000000`00000001 fffff800`01c7243b : nt+0x550ee
fffffa60`07d925a8 00000000`0000001f : 00000000`00000002 00000000`00000001 fffff800`01c7243b 00000000`00000000 : 0xa fffffa60`07d925b0 00000000`00000002 : 00000000`00000001 fffff800`01c7243b 00000000`00000000 00000000`00000000 : 0x1f
fffffa60`07d925b8 00000000`00000001 : fffff800`01c7243b 00000000`00000000 00000000`00000000 00000000`00000000 : 0x2 fffffa60`07d925c0 fffff800`01c7243b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x1
fffffa60`07d925c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt+0x7243b


STACK_COMMAND: kb

FOLLOWUP_IP:
nt+7243b
fffff800`01c7243b ?? ???

SYMBOL_STACK_INDEX: 6

SYMBOL_NAME: nt+7243b

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: ntoskrnl.exe

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner
 

My Computer

System One

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