Can anyone help - Will not log on after update

[kazanne]

I have a desktop running windows Vista (basic)which will not now log onto windows,I clicked the install update button and it just keeps saying configuring updates stage 3 ,0% complete etc,then it goes to power saving mode,then back to the loading bar and does it again,and again and I cannot log in,I have instaled updates before with no problems,Can anyone help.

 

[VaguelyRapt]

I suggest you do a system restore, roll back the update and either try again or just skip that update.

Start Windows in Safe Mode (usually F8/F10 on boot), and open the command prompt (Press Windows+R -> type cmd, press enter). In the command prompt, type rstrui.exe and press enter. Doing a system restore in safe mode means you can't roll it back (even though I don't know if you'd really want to). I believe Windows creates a restore point before every update, so meaning it should only restore to the last time you shut down your computer properly...

If safe mode doesn't work, you need to run the command prompt from a recovery disc.

 

[kazanne]

Thankyou

Thankyou i will try that tomorrow,Just to say though i cannot do a system restore as it is ,as the update just repeats and I cannot get into the programs etc,I will follow your advice and see if that works,Thanks

 

[kazanne]

I have tried what you said,no luck it is just repeating the same thing over and over even with the Vista disc in.It starts, goes into power saving mode loads up and keep getting the configuring updates screen with stage 3 of 3 updates 0% loaded etc.

 

[Flavius]

The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista

 

[VaguelyRapt]

What about repairing Windows from the recovery disc?

 

[kazanne]

I have tried a system restore and it failed due to unspecified error 0x80070570,any hints on what I can do now?

 

[zigzag3143]

I have tried a system restore and it failed due to unspecified error 0x80070570,any hints on what I can do now?

K

At some point in time it is going to be simply easier just to do a clean re-install. If restore didn't work, and a repair install doesn't work you almost have no other options

Ken