Audio gone no sound

[diamondlace]

I was in the middle of playing world of warcraft when I noticed my sound just turned off.

Checked my volume everything is turned up to max
I check driver its up to date and according to properties working properly

I have gone through device manager and drivers where uninstalled and then the laptop was rebooted. Drivers were reinstalled but no change in sound.

Even when I plug headsets into the jacks I get no sound at all. Nothing has been muted sound is turned up to max.

I have read some where to go into an entertainment folder and look for volume control. So I go through ALL PROGRAMS-ACCESSORIES- and find no such folder called entertainment. I did a system search for the volume control and there was no hits..

What do I do from here?

 

[ilikefree]

Start,Control Panel,Sound,playback.
What does it say there.

 

[djch129]

I was in the middle of playing world of warcraft when I noticed my sound just turned off.

Checked my volume everything is turned up to max
I check driver its up to date and according to properties working properly

I have gone through device manager and drivers where uninstalled and then the laptop was rebooted. Drivers were reinstalled but no change in sound.

Even when I plug headsets into the jacks I get no sound at all. Nothing has been muted sound is turned up to max.

I have read some where to go into an entertainment folder and look for volume control. So I go through ALL PROGRAMS-ACCESSORIES- and find no such folder called entertainment. I did a system search for the volume control and there was no hits..

What do I do from here?

Suggestions :

1. Microsoft Fix It application :
Diagnose and repair sound playback problems automatically

2. Right click on Volume icon in system tray > Playback Devices > click the Speaker which has the word " working " under it > Properties > under Device Usage, make sure it says Enable > Levels > make sure the slider is up to the right > OK

 

[diamondlace]

downloaded that fix it program it found nothing and said it could not fix the problem

Still no sound..

Any other suggestions?

 

[diamondlace]

Start,Control Panel,Sound,playback.
What does it say there.

Speaker is enabled and "working"

 

[djch129]

downloaded that fix it program it found nothing and said it could not fix the problem

Still no sound..

Any other suggestions?

Suggestion #2. Try it yet ?

 

[diamondlace]

downloaded that fix it program it found nothing and said it could not fix the problem

Still no sound..

Any other suggestions?

Suggestion #2. Try it yet ?

yes, no change

 

[djch129]

downloaded that fix it program it found nothing and said it could not fix the problem

Still no sound..

Any other suggestions?

Suggestion #2. Try it yet ?

yes, no change

Do a system restore. Pick a " good " date when you did have sound as your restore point.
In case you need the " how-to " :
Start button > search box, type system restore > press Enter key > uac prompt > click Choose a different restore point > Next > select the " good " date as your restore point, click it > Next > Finish
Sit back and wait. The machine will re-start when it is done.

 

[diamondlace]

Suggestion #2. Try it yet ?

yes, no change

Do a system restore. Pick a " good " date when you did have sound as your restore point.
In case you need the " how-to " :
Start button > search box, type system restore > press Enter key > uac prompt > click Choose a different restore point > Next > select the " good " date as your restore point, click it > Next > Finish
Sit back and wait. The machine will re-start when it is done.

there was no restore points available when the audio was working :eek:

 

[djch129]

yes, no change

Do a system restore. Pick a " good " date when you did have sound as your restore point.
In case you need the " how-to " :
Start button > search box, type system restore > press Enter key > uac prompt > click Choose a different restore point > Next > select the " good " date as your restore point, click it > Next > Finish
Sit back and wait. The machine will re-start when it is done.

there was no restore points available when the audio was working :eek:

By the way you wrote in your original post, I thought it was a " just yesterday " issue.
How long ago was that ?

Edit :
Anyone playing World Of Warcraft could not have stopped playing it for more than 2 days. :-).
So, how long ago ?

 

[diamondlace]

Do a system restore. Pick a " good " date when you did have sound as your restore point.
In case you need the " how-to " :
Start button > search box, type system restore > press Enter key > uac prompt > click Choose a different restore point > Next > select the " good " date as your restore point, click it > Next > Finish
Sit back and wait. The machine will re-start when it is done.

there was no restore points available when the audio was working :eek:

By the way you wrote in your original post, I thought it was a " just yesterday " issue.
How long ago was that ?

unfortunately its been about a month maybe alittle more that I have been with out audio..today was the first day I was able to attempt any sort of trouble shooting

 

[djch129]

there was no restore points available when the audio was working :eek:

By the way you wrote in your original post, I thought it was a " just yesterday " issue.
How long ago was that ?

unfortunately its been about a month maybe alittle more that I have been with out audio..today was the first day I was able to attempt any sort of trouble shooting

In that case, I must bow out.
I can't solve your problem.

 

[Dwarf]

In Device Manager, do you have any yellow warning triangles adjacent to any of the categories, specifically the one highlighted below?

 

[diamondlace]

In Device Manager, do you have any yellow warning triangles adjacent to any of the categories, specifically the one highlighted below?

View attachment 20967

nope...i'm really beginning to think the speakers themselves have died. But would that affect the headsets? Because i can't hear anything even with the headsets?

 

[ilikefree]

Try a system file check it won't hurt.
Go to start,all programs,accessories,command prompt. Right click and Run as administrator.
Type SFC /Scannow

Note the space after C

If it finds anything run it again with a reboot between runs.
See if it finds anything it can fix.