"drive is in use" when it's not

G

GratefulDean

New Member
I thought I saw a post from someone who was having this same issue but couldn't find it. I am trying to check an ext hard drive for errors and when I try to "safely remove it" and keep getting the message that it is still in use when there is nothing using it, the light is steady. This happens for both my drives often. What gives?
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion dv3510nr
    CPU
    Processor Intel(R) Core(TM)2 Duo CPU P7350 @ 2.00GHz, 2
    Memory
    4G
    Graphics card(s)
    NVIDIA GeForce 9300M GS
    Monitor(s) Displays
    SynchMaster2300sw
    Screen Resolution
    1280x800x60hz
    Hard Drives
    WD MyBookHome 1T external
    Internet Speed
    Fast yo

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master 3
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Brink said:
Hello Dean,

It may be the index still working on the drives. If you like, you can use Option Two in the tutorial below to disable the index for the drives as a test to see.

http://www.vistax64.com/tutorials/69564-index-enable-disable.html

Hope this helps,
Shawn
Click to expand...

Thanks! I did as was recommended on my Maxtor 1 Touch 125G but my WD My Book 1 T did not give me the option. I was having issues with both. Does WD not support indexing?

Dean
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion dv3510nr
    CPU
    Processor Intel(R) Core(TM)2 Duo CPU P7350 @ 2.00GHz, 2
    Memory
    4G
    Graphics card(s)
    NVIDIA GeForce 9300M GS
    Monitor(s) Displays
    SynchMaster2300sw
    Screen Resolution
    1280x800x60hz
    Hard Drives
    WD MyBookHome 1T external
    Internet Speed
    Fast yo
Not sure about that particular WD model. You might try disabled the index completely in Vista to see if that can help instead then.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master 3
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Did you install the My Book software when you got the drive ? ?
There are alot of known issues with it so i hope not...
 

My Computer

System One

  • CPU
    Intel Q6600
    Motherboard
    ASUS P5K MBoard.
    Memory
    4G OCZ PC2 8500 Platinum
    Graphics card(s)
    EVGA 8800GTS Vid Card
    Hard Drives
    500G Seagate SATA 200G Seagate SATA 100G WD Caviar SATA 80G WD Caviar IDE
    PSU
    OCZ Elite 800W PSU
    Case
    RaidMax Smilodon Case
    Other Info
    Lite-On dual layer DVD burner X 2 Dos 6.2;Win2K;XP; & Vista Ultimate 64Bit.
patio said:
Did you install the My Book software when you got the drive ? ?
There are a lot of known issues with it so i hope not...
Click to expand...

I didn't, WD does not support 64bit OS, neither does SG. This is disappointing, I would like to be able to set some parameters on the drive. Like when it sleeps etc. Fortunately, I would never have found Acronis if their software did work.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion dv3510nr
    CPU
    Processor Intel(R) Core(TM)2 Duo CPU P7350 @ 2.00GHz, 2
    Memory
    4G
    Graphics card(s)
    NVIDIA GeForce 9300M GS
    Monitor(s) Displays
    SynchMaster2300sw
    Screen Resolution
    1280x800x60hz
    Hard Drives
    WD MyBookHome 1T external
    Internet Speed
    Fast yo
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