christof21
Member
A friend of my sisters has asked me to look at her PC, as it keeps "just crashing". A thorugh technical description to help I know!.
However, I have found that the PC, which is running Vista Home Premium, has 3 user accounts.
1) Admin account with password
2) Standard User
3) Guest
I can not log into the admin account as I do not have the password, and my sisters friend is unreachable.
The standard user account, wont letme do anything remotely techy, or use any system tools, or install my own PC diagnostic tools. The user account doesn't have the correct permission. It wont even update any of the virus definitions with out asking for the password.
I have a copy of Active Password changer, that I have used in the past in these circumstances, but the PC was bought from a big retail chain, and has been set up with the usual hidden partion with important files on it. So Active Password Changer can not see the partion with the SAM database on it to change the admin password.
Any ideas on how I can move forward?
However, I have found that the PC, which is running Vista Home Premium, has 3 user accounts.
1) Admin account with password
2) Standard User
3) Guest
I can not log into the admin account as I do not have the password, and my sisters friend is unreachable.
The standard user account, wont letme do anything remotely techy, or use any system tools, or install my own PC diagnostic tools. The user account doesn't have the correct permission. It wont even update any of the virus definitions with out asking for the password.
I have a copy of Active Password changer, that I have used in the past in these circumstances, but the PC was bought from a big retail chain, and has been set up with the usual hidden partion with important files on it. So Active Password Changer can not see the partion with the SAM database on it to change the admin password.
Any ideas on how I can move forward?
My Computer
System One
-
- CPU
- AMD 64 x2 5600+
- Motherboard
- MSI K9A2GM-FIH
- Memory
- 4 GB DDR2 800
- Graphics card(s)
- ASUS EAH3650
- Hard Drives
- 300GB Hitachi SATA2