• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

All shortcuts/icons are blank dogeared "pages"

#1
None of my shorcuts ANYWHERE are working. Okay, like three of them are. The stuff is all still there...programs, music...etc. I just can't access it.

Example. I click on an .Mp3 and it says : This file does not have a program associated with it for preforming this action. create an association in the Set Associations control panel.



But yet somehow I'm able to open my browser because theres a link, that by some miracle still works. All of my taskbar icons work... but none of the quick launch, Desktop, Start menu etc.

I try and go into program files...I can see the pictures there for the icons...I click them and still nothing happens. I tried to re-install one and it doesn't work...No new shortcuts work either...

I've scanned with AVG, SpyBot, and MalwareBytes. I believe my problem is a toolbar that I accidentally downloaded along with a program. the toolbar is MyWebSearch. I can't uninstall it. it'll say it uninstalls it. but then it's still there.

I've also tried deleting the icon cache...but my icon cache isn't there...
 
#5
@Brink I've tried that. But since the computer is a beezy and doesn't count me as an admin I can't merge. and when I'm on as an admin I can't get to the internet.

@Gil777t Don't mean to sound moody here....But I'm not incompetent when it comes to computers. I know how to uninstall a program. and I have tried to uninstall it. It tells me that it can't access it because it's already deleted, or it can't access it or something. And when I try to delete it out of program files, it won't let me because it just...won't.
 

Brink

Staff member
mvp
#6
Kaysee,

You might see if you can download the lnk REG file while in the standard account, log on to the administrator account, navigate to where you saved the lnk file in the standard account, then see if you can merge it.
 
#7
@Brink I've tried that. But since the computer is a beezy and doesn't count me as an admin I can't merge. and when I'm on as an admin I can't get to the internet.

@Gil777t Don't mean to sound moody here....But I'm not incompetent when it comes to computers. I know how to uninstall a program. and I have tried to uninstall it. It tells me that it can't access it because it's already deleted, or it can't access it or something. And when I try to delete it out of program files, it won't let me because it just...won't.
The link is to a Malware Removal Forum to help you clean up your machine, but I am sure you know what is best. Good Luck
Gil777t
 
#8
@Gil. I went to there....it's just telling me how to remove it no matter where I go and anything else it tells me to do requires me to use the shortcuts
 
#9
This Add or Remove Programs entry corresponds to a program that is either malware, installs malware, or is bundled with malware.

It is advised that you uninstall this program from your computer due to the above reasons. If this program gave you the option to not install the malware or adware during setup, and you chose that option, then it should be safe to leave the program installed. Please note that not all programs listed here will actually be uninstalled when you attempt to do so. In situations like this it is advised that you ask follow the steps in this guide in order to receive help cleaning your computer.


Go to the link, click on the word guide, Scroll down the page and follow the directions.
Regards,
Gil777t
 
#11
That is why your there, to get help removing possible Malware so you can delete the program. Follow all the directions and then post your problem, they will help you fix all the corrupt files and then delete the program. In the paragraph below click on the word guide, scroll down the page that opens and follow all the directions.

This Add or Remove Programs entry corresponds to a program that is either malware, installs malware, or is bundled with malware.

It is advised that you uninstall this program from your computer due to the above reasons. If this program gave you the option to not install the malware or adware during setup, and you chose that option, then it should be safe to leave the program installed. Please note that not all programs listed here will actually be uninstalled when you attempt to do so. In situations like this it is advised that you ask follow the steps in this guide in order to receive help cleaning your computer.

The link is a Malware removal Forum. Do you want the help? This is what I have been suggestion during all of my posts. I believe your machine is infected. That is what I believe the problem is and all I can suggest. I wish you the best.
Gil777t
 
#13
Alright I understand now. Their directions for preparations before they give you help is hanging you up. Lets do this, go to this link Here. Join and then post the first post that you posted here in the All Other Software Forum there. They will lead you to where you should be with a little extra help. It will be a much easier process to follow.
Gil777t

I apologize for being thick headed and not understanding sooner
 
Last edited: