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Annoying download speeds

Messages
6
#1
Hi. I am getting sick of my ISP and their terrible help. My download speed is annoying me so much. My download speed is so low and doesn't keep a consistent rate it is different every time, look at this picture of different speed tests I did.



Right now I am getting 2-3Mb/s but my best was 24.04Mb/s, why is it doing this. I am suppose to be getting 6Mb/s but sometimes it goes over and right now it is slow as ever. help please?

Some more info:
ISP: Road Runner
I am directly connected to my modem now cause customer support wanted me to even tho I get the same crap speed with modem and router.
I have a linksys router, but it is bypassed at the moment.
Running Windows Vista.
 

My Computer

Messages
19
#2
Re: Annoynig downlaod speeds

slow download speed caused by so, so many - many things. u need to be sure what u did to ur computer. it could be a malware attacking ur computer, trojans, worms, spyware, etc.

it could be the server that u r trying to download is busy or full, could not accept more connections.

it could be u r downloading from a location that is so far, far away thus making ur ping climbs up, up and away so high leading to reduced download speed. :geek:

let see what brink will bring to you here, and so for all other ppl below me who wanted to help you, thats all i could say.
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite A 100
    CPU
    Intel® Core™ 2 T5200 1.60 GHz
    Memory
    1 GB
    Graphics Card(s)
    ATi Mobility Radeon X1400 384 mb
    Screen Resolution
    1280 x 800 15.4" CSV
    Hard Drives
    120 GB
    Mouse
    e PRO®
    Internet Speed
    384 kbps cable modem
    Other Info
    my internet connection is so slow.
Messages
2,456
Location
NY USA
#3
Re: Annoynig download speeds

Hi. I am getting sick of my ISP and their terrible help. My download speed is annoying me so much. My download speed is so low and doesn't keep a consistent rate it is different every time, look at this picture of different speed tests I did.



Right now I am getting 2-3Mb/s but my best was 24.04Mb/s, why is it doing this. I am suppose to be getting 6Mb/s but sometimes it goes over and right now it is slow as ever. help please?

Some more info:
ISP: Road Runner
I am directly connected to my modem now cause customer support wanted me to even tho I get the same crap speed with modem and router.
I have a linksys router, but it is bypassed at the moment.
Running Windows Vista.

There are several things that can affect your thru put. One is if IPv6 is enabled in network and sharing. The there is RDC which also should be off. Can you tell us more about your hardware and network setup

Thanks

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    2@2.0
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up

whs

Vista Guru
Gold Member
Messages
2,026
Location
Germany/Florida
#4
Re: Annoynig download speeds

Hi. I am getting sick of my ISP and their terrible help. My download speed is annoying me so much. My download speed is so low and doesn't keep a consistent rate it is different every time, look at this picture of different speed tests I did.



Right now I am getting 2-3Mb/s but my best was 24.04Mb/s, why is it doing this. I am suppose to be getting 6Mb/s but sometimes it goes over and right now it is slow as ever. help please?

Some more info:
ISP: Road Runner
I am directly connected to my modem now cause customer support wanted me to even tho I get the same crap speed with modem and router.
I have a linksys router, but it is bypassed at the moment.
Running Windows Vista.

There are several things that can affect your thru put. One is if IPv6 is enabled in network and sharing. The there is RDC which also should be off. Can you tell us more about your hardware and network setup

Thanks

Ken

What you are seeing is completely normal. Here are some factors that can effect the download and upload speed:

1. The traffic on the net at various times of the day
2. The distance of the server
3. The speed and load of the server
4. Other users on the same line (in case you share the line via a router or switch)

I have seen my speed vary a factor 1 to 10
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Q6600
    Memory
    4GB
    Monitor(s) Displays
    HP w2207h
    Hard Drives
    2x250GB HDDs
    1x60GB OCZ SSD
    6 external disks 60 to 640GBs
    Other Info
    Also 1xHP desktop, 1xHP laptop, 1xGateway laptop
Messages
6
#5
Re: Annoynig download speeds

Hi. I am getting sick of my ISP and their terrible help. My download speed is annoying me so much. My download speed is so low and doesn't keep a consistent rate it is different every time, look at this picture of different speed tests I did.



Right now I am getting 2-3Mb/s but my best was 24.04Mb/s, why is it doing this. I am suppose to be getting 6Mb/s but sometimes it goes over and right now it is slow as ever. help please?

Some more info:
ISP: Road Runner
I am directly connected to my modem now cause customer support wanted me to even tho I get the same crap speed with modem and router.
I have a linksys router, but it is bypassed at the moment.
Running Windows Vista.

There are several things that can affect your thru put. One is if IPv6 is enabled in network and sharing. The there is RDC which also should be off. Can you tell us more about your hardware and network setup

Thanks

Ken
I am running Vista Home premium 32 bit
AMD X2 6000 CPU
2GB of RAM
8800GTS

My network set up now is a Modem connected to my linksys router which is connected to my PC. When I test my speeds now they are higher than 6Mb/s(The speed I was told to be getting), Speedtest.net says 8.86Mb/s right not at 3PM in the after noon but last night it was crap.

What is RDC and how do I turn it off, Should IPv6 be enabled or disabled if so how? Thanks.
 

My Computer

whs

Vista Guru
Gold Member
Messages
2,026
Location
Germany/Florida
#7
Re: Annoynig download speeds

Let me show you something. The 2 measurements below were taken only 2 minutes apart. The first was to a US server (from Germany) and the second was to a German server. See the difference in download speed - but the funny part is that the upload speed to the US is a lot faster. Go figure!


 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Q6600
    Memory
    4GB
    Monitor(s) Displays
    HP w2207h
    Hard Drives
    2x250GB HDDs
    1x60GB OCZ SSD
    6 external disks 60 to 640GBs
    Other Info
    Also 1xHP desktop, 1xHP laptop, 1xGateway laptop

ripbox

Nerd
Vista Pro
Messages
591
#9
Think your self lucky i have an 8Mb line and normally get that speed but my ISP has capped my peak time connection to 512Kbps yes peak time that's 6pm till 12am, i couldn't get close enough into you pic to see the dates and times but make sure its a regular thing and that you have not been capped threw a FUP agreement as this could explain you irregularities

http://www.broadbandchoices.co.uk/fair-usage-broadband.html
 

My Computer

System One

  • Manufacturer/Model
    Me :P
    CPU
    Core 2 Quad Q6600
    Motherboard
    Abit IN9 32X MAX
    Memory
    8 GB OCZ PC2-6400 nVIDIA SLI-Ready Edition (4X2GB)
    Graphics Card(s)
    AMP! GeForce GTX 260² 896MB 448-bit GDDR3 (650MHz/2100MHz
    Sound Card
    Realtek 7.1 CH HD Audio
    Monitor(s) Displays
    17" Fujitsu siemens TFT + 32" LG HD LCD TV
    Screen Resolution
    1280x1024 + 1360x768
    Hard Drives
    150GB Raptor HDD
    500GB Caviar HDD
    PSU
    Thermaltake W0133RB 1200W PSU
    Case
    Antec 900
    Cooling
    Stock + Antec 900 case fans
    Mouse
    Logitech MX Revolution
    Keyboard
    Logitech G15 (full layout)

whs

Vista Guru
Gold Member
Messages
2,026
Location
Germany/Florida
#10
Re: Annoynig download speeds

How does this help me? :confused: Or nothing can be done? I am using the same server and the speeds change. I am not using 2 different ones.

I know it does not help you. It was just to illustrate the points I made earlier - there are many parameters that can change the speed from one minute to the next. And you really cannot be helped because there is nothing anybody can do. And if you look into the contract you have with your ISP, I am sure it says "up to" regarding the speed. They never guarantee a certain speed to be available all the time.
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Q6600
    Memory
    4GB
    Monitor(s) Displays
    HP w2207h
    Hard Drives
    2x250GB HDDs
    1x60GB OCZ SSD
    6 external disks 60 to 640GBs
    Other Info
    Also 1xHP desktop, 1xHP laptop, 1xGateway laptop

ripbox

Nerd
Vista Pro
Messages
591
#11
Re: Annoynig download speeds

How does this help me? :confused: Or nothing can be done? I am using the same server and the speeds change. I am not using 2 different ones.

I know it does not help you. It was just to illustrate the points I made earlier - there are many parameters that can change the speed from one minute to the next. And you really cannot be helped because there is nothing anybody can do. And if you look into the contract you have with your ISP, I am sure it says "up to" regarding the speed. They never guarantee a certain speed to be available all the time.
yup i cant disagree with you there WHS

@ halocevista try looking at SamKnows Broadband - Availability - Exchange Search to see how for away you are from your local exchange and see if there is any notifications about planned maintenance
 

My Computer

System One

  • Manufacturer/Model
    Me :P
    CPU
    Core 2 Quad Q6600
    Motherboard
    Abit IN9 32X MAX
    Memory
    8 GB OCZ PC2-6400 nVIDIA SLI-Ready Edition (4X2GB)
    Graphics Card(s)
    AMP! GeForce GTX 260² 896MB 448-bit GDDR3 (650MHz/2100MHz
    Sound Card
    Realtek 7.1 CH HD Audio
    Monitor(s) Displays
    17" Fujitsu siemens TFT + 32" LG HD LCD TV
    Screen Resolution
    1280x1024 + 1360x768
    Hard Drives
    150GB Raptor HDD
    500GB Caviar HDD
    PSU
    Thermaltake W0133RB 1200W PSU
    Case
    Antec 900
    Cooling
    Stock + Antec 900 case fans
    Mouse
    Logitech MX Revolution
    Keyboard
    Logitech G15 (full layout)
Messages
2,456
Location
NY USA
#12
HV

have you tried all the things ppl have sugested? do you have another machine that is working? what does your ISP say your speeds should be? What hardware is involed?

all kinds of info we need to help you.

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    2@2.0
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Messages
6
#13
Yeah I did what was said. I have a laptop and another desktop, they are connected wirelessly and my main is connected physically. All mchine are getting the same speeds. My ISP says I need to get 6Mb/s but when I test speeds they either go over which is awesome and then they go very low like right now it is only 1Mb/s. What you mean what hardware? I got a modem and router.
 

My Computer

Messages
2,456
Location
NY USA
#14
Yeah I did what was said. I have a laptop and another desktop, they are connected wirelessly and my main is connected physically. All mchine are getting the same speeds. My ISP says I need to get 6Mb/s but when I test speeds they either go over which is awesome and then they go very low like right now it is only 1Mb/s. What you mean what hardware? I got a modem and router.
Your ISP say you should have what speeds now? what kind of router, and cable modem?

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    2@2.0
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Messages
2,456
Location
NY USA
#16
The highest they said was 6Mb/s. It is a Linksys WRT54G router, and the cable modem is Time Warner cables webstar by Scientific Atlanta,INV

I share your pain time warner is mine as well. The problem with cable is the device outside you building has a finite capacity. if it handles 50 customers and 40 of them are on lne everyones download slows down. What I try to do is schedule downloads overnight and during dinner time. Im afraid there isnt much yu can do. You might benifit by a different modem but not by alot.

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    2@2.0
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up

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