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audio output/input jacks are not working

the realtek high definition audio output (and input) is/are not working. i have no idea why. i have tried installing the realtek high definition codec from download.com and it has failed several times. the message "Install realtek hd audio driver failure error code: 0x00000103" comes up in the middle of the setup. please, i really need my audio output jack to work. should i uninstall the realtek high definition audio driver and then reinstall it? HELP!!!!


The Contemplator
Vista Guru
Gold Member
Hi litldrummerboy and welcome to Vista Forums :party:

We need some more information about your system as we need to ascertain that you do have a Realtek codec installed on your motherboard. If it is Realtek, then see here for the latest driver information: http://www.vistax64.com/sound-audio/64250-latest-realtek-hd-audio-driver-version.html Save the file to your computer and then run the install from there. Don't try to run it as you download it (especially with their download speeds).