Audio very quiet - headphones and speakers

audioproblems

New Member
I noticed several weeks ago (after moving my pc) that when I listen to audio it is extremely quiet. I have listened to audio on youtube, in video games, and the audio test sounds in Realtek; they are all very quiet (almost inaudible). I have noticed the problem is the same whether I am listening through my external speakers or through my headphones plugged into the front headphone jack.

I have Realtek audio with the most recent drivers (8.19.11). I have all the sound settings maxed out at 100. I have attempted to disable all sound effects under enhancements under speaker properties. None of these attempts have been successful at resolving the problem.

Also, I ran this application, "microsoft fixit" found here, and it found no problems:

http://windows.microsoft.com/en-US/windows-vista/Tips-for-fixing-common-sound-problems

Several observations. First, when I plugged my microphone in and tested it last night (my mic is attached to my headset), it was normal volume (loud) played back through my headphones and through my speakers. This tells me that my speakers and headset seem to be working fine.

Also, I went to my computer/program files/realtek/audio/installshield and i noticed the rtkupd64 application was updated 8.4.11, which may have been around the time i started noticing these problems. Just thought i'd mention that.

Please let me know what more information you need from me. I put my computer specs I know under my profile.

Thanks!
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    HP Pavilion a6554f PC
    CPU
    Intel Core 2 Quad Processor Q6600 @2.40 GHz
    Memory
    5.00 GB
    Graphics Card(s)
    Geforce GTX 260 on GT 200 GPU
    Sound Card
    Realtek High Definition Audio

audioproblems

New Member
So noone has any ideas? I noticed that others seemed to be receiving responses, am I not including enough information? Any help would be appreciated...
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion a6554f PC
    CPU
    Intel Core 2 Quad Processor Q6600 @2.40 GHz
    Memory
    5.00 GB
    Graphics Card(s)
    Geforce GTX 260 on GT 200 GPU
    Sound Card
    Realtek High Definition Audio

tanuj_chadha

Devil
Vista Guru
Did u bump your computer anywhere while moving it
 

My Computer

System One

  • CPU
    T4200 Intel
    Memory
    2 X 1GB DDR2
    Graphics Card(s)
    Intel Integrated
    Hard Drives
    1 X 250GB 7200RPM

audioproblems

New Member
of course its possible, sure...not that I remember anything specifically. Any ideas what the problem could be?
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion a6554f PC
    CPU
    Intel Core 2 Quad Processor Q6600 @2.40 GHz
    Memory
    5.00 GB
    Graphics Card(s)
    Geforce GTX 260 on GT 200 GPU
    Sound Card
    Realtek High Definition Audio

ilikefree

Vista Guru
Gold Member
Try loading a Realtek sound controller and then turn this setting on.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
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