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blue screen pop out when downloading movie

richc46

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Messages
20,105
Location
Fairfield County, CT
#2
Welcome
It appears that the cause of your problem is a driver
Athrusb.sys with description Atheros Extensible Wireless LAN device driver is a driver file from company Atheros Communications, Inc. belonging to product Driver for Atheros Wireless USB Network Adapter.
Go to the website and update to the newest driver, then boot the computer.
Test and post to give us the results.
We do wish you luck
 

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richc46

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20,105
Location
Fairfield County, CT
#4
You are very welcome, I hope that it is this easy; time will tell.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Staff member
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Messages
20,105
Location
Fairfield County, CT
#6
As strange as it may seem, the most current is not always the best.
Go to the website (not Windows update) and get the most current. If it shows that you have the most current, go to windows device manager and install the prior version of the driver.
START with a system restore so it is easy to go back, if results are less than satisfactory.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

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Messages
20,105
Location
Fairfield County, CT
#8
I checked your files, again. The driver that you have is dated 2008. I really doubt that this is the most current.
In fact all your drivers are very old. You should have windows update set to install non microsoft software.
I will try to help, what is the make and model of your computer?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

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Messages
20,105
Location
Fairfield County, CT
#10
I have not forgotten about you. I am experiencing a problem with the download information. I will post as soon as it is resolved.
It appears that the driver is not available at the Atheros site. I have found the driver from other sources but am reluctant to pass the information to you as I am not satisfied as to the safety of the downloads.
I will post when additional information becomes available.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

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Gold Member
Messages
20,105
Location
Fairfield County, CT
#11
Lets hope we can solve this an easy way.
Try plugging your wireless adapter into another port. Sometimes the solution is as easy as all that.
I have also noticed that you are getting PnP errors. Go to device manager* and look for any small yellow markers, update those drivers, also. This may be the actual cause of your problem
Make sure you keep us updated so that we know when this is solved.

*Go to search type device manager.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#13
What I had mentioned, as old, were the drivers (software and free). I did not mention hardware.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#15
I am very willing to go with you step by step to try and fix your computer. If we start from the beginning it will take time. I am willing to invest the time if you are. If you are willing to take the time to have your computer work the way it should, we can start at step one. Here we go:
Demo: Update your drivers automatically
Watch this easy demonstration and wait a few days. If you get another BSOD upload the report and we will go from there. Go slow, ask me questions and be sure that you understand what has to be done. Understanding is important, too; be sure to ask.
After your comuputer begins to work the way it should, Ill give you directions on how to maintain the computer properly so you will have only a minimum of problems if any.
Good luck
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

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