Bluetooth Dongle doesn't detect devices (SP2)

Mr Monday

Member
Hi together!


I bought a bluetooth dongle from Speedlink "VIAS Bluetooth USB Adapter".
It implements Bluetooth V2.1+EDR, but that should be backwards compatible.

It is working on Windows 7 and on Linux 3.7, but on Vista (i have SP2), the pc is unable to detect any devices.



First of all the cover of the dongle says that it is "certified for Vista". Windows actually recognizes it and installes the standard bluetooth drivers. The manual confirms that only Microsoft drivers are needed.

So the drivers are installing with no problems, but i can't detect any devices. (I tried my phone, the wiimote, all these things work on the other platforms)



I tried reinstalling the drivers and rebooting a lot of times,but it didn't helped.
I tried writing an e-mail to the manufacturer, but there was no response since the 28th July.

Under "services", the service "bluetooth support service" is running.

I found out that the dongle does not search for devices. I observed this on the Windows 7 pc. When the dongle searches for devices, the LED stays red (which is happening on Windows 7) but on Vista the LED is only flashing.

Has somebody an idea?
Thank you :)
 

My Computer

System One

  • Manufacturer/Model
    FUJITSU AMILO Desktop Pi 3645
    CPU
    Intel Core 2 Quad Q8200
    Graphics Card(s)
    NVIDA GeForce 9800GT (now not detected, using inboard card)

it0uchpods

Member
Hi. I would like to assist you. Please post the device status from device manager as a photo, and the Hardware ID so i can try to find a fix.

If you need to know how to do that, let me know
 

My Computer

System One

  • Operating System
    Windows Vista Business x64
    Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5-3570 @ 3.4GHz
    Motherboard
    Asus P8P67 Pro
    Memory
    12GB DDR3-1600
    Graphics Card(s)
    MSI NVIDIA GeForce GTX960 GAMING X 4GB
    Sound Card
    Realtek HD Audio (Built in)
    Monitor(s) Displays
    Dell E2210H, Dell E2010HC, ViewSonic VA1917A
    Screen Resolution
    1920x1080, 1600x900, 1366x768
    Hard Drives
    256GB Samsung 850Evo SSD
    1TB Toshiba 7200RPM HDD
    500GB Toshiba 7200RPM HDD
    PSU
    Corsair CX750
    Case
    Antec Solution SLK1650
    Cooling
    Cooler Master Hyper 212EVO
    Mouse
    Logitech M500
    Keyboard
    Dell Quietkey
    Internet Speed
    Fast!
    Other Info
    This is my main PC. It is custom built by me.

Mr Monday

Member
Hi!

Thank you, I hope this is what you meant:

hardwaremanager.jpg
 

My Computer

System One

  • Manufacturer/Model
    FUJITSU AMILO Desktop Pi 3645
    CPU
    Intel Core 2 Quad Q8200
    Graphics Card(s)
    NVIDA GeForce 9800GT (now not detected, using inboard card)

it0uchpods

Member
No problem! That is everything. Is there a message on the general tab under device managers properties?

i will try to find a similar driver for a similar dongle, (same chip manufacturer for the chip inside the dongle) and change out some of the driver coding. I will need some time. It would help to know the manufacturer and the model number of the card
 

My Computer

System One

  • Operating System
    Windows Vista Business x64
    Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5-3570 @ 3.4GHz
    Motherboard
    Asus P8P67 Pro
    Memory
    12GB DDR3-1600
    Graphics Card(s)
    MSI NVIDIA GeForce GTX960 GAMING X 4GB
    Sound Card
    Realtek HD Audio (Built in)
    Monitor(s) Displays
    Dell E2210H, Dell E2010HC, ViewSonic VA1917A
    Screen Resolution
    1920x1080, 1600x900, 1366x768
    Hard Drives
    256GB Samsung 850Evo SSD
    1TB Toshiba 7200RPM HDD
    500GB Toshiba 7200RPM HDD
    PSU
    Corsair CX750
    Case
    Antec Solution SLK1650
    Cooling
    Cooler Master Hyper 212EVO
    Mouse
    Logitech M500
    Keyboard
    Dell Quietkey
    Internet Speed
    Fast!
    Other Info
    This is my main PC. It is custom built by me.

Mr Monday

Member
SpeedLink is the manufacturer. I am not sure but I think SL-7409-BK is the model number. (When you google it you should get the dongle)
 

My Computer

System One

  • Manufacturer/Model
    FUJITSU AMILO Desktop Pi 3645
    CPU
    Intel Core 2 Quad Q8200
    Graphics Card(s)
    NVIDA GeForce 9800GT (now not detected, using inboard card)

it0uchpods

Member
Thanks, I'll take a look.

Josh
 

My Computer

System One

  • Operating System
    Windows Vista Business x64
    Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5-3570 @ 3.4GHz
    Motherboard
    Asus P8P67 Pro
    Memory
    12GB DDR3-1600
    Graphics Card(s)
    MSI NVIDIA GeForce GTX960 GAMING X 4GB
    Sound Card
    Realtek HD Audio (Built in)
    Monitor(s) Displays
    Dell E2210H, Dell E2010HC, ViewSonic VA1917A
    Screen Resolution
    1920x1080, 1600x900, 1366x768
    Hard Drives
    256GB Samsung 850Evo SSD
    1TB Toshiba 7200RPM HDD
    500GB Toshiba 7200RPM HDD
    PSU
    Corsair CX750
    Case
    Antec Solution SLK1650
    Cooling
    Cooler Master Hyper 212EVO
    Mouse
    Logitech M500
    Keyboard
    Dell Quietkey
    Internet Speed
    Fast!
    Other Info
    This is my main PC. It is custom built by me.

it0uchpods

Member
Hello, after trying a bit I found out that it appears to be the install of Vista at fault here. I would recomment reinstalling your OS. If you need help with that, let me know.
 

My Computer

System One

  • Operating System
    Windows Vista Business x64
    Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5-3570 @ 3.4GHz
    Motherboard
    Asus P8P67 Pro
    Memory
    12GB DDR3-1600
    Graphics Card(s)
    MSI NVIDIA GeForce GTX960 GAMING X 4GB
    Sound Card
    Realtek HD Audio (Built in)
    Monitor(s) Displays
    Dell E2210H, Dell E2010HC, ViewSonic VA1917A
    Screen Resolution
    1920x1080, 1600x900, 1366x768
    Hard Drives
    256GB Samsung 850Evo SSD
    1TB Toshiba 7200RPM HDD
    500GB Toshiba 7200RPM HDD
    PSU
    Corsair CX750
    Case
    Antec Solution SLK1650
    Cooling
    Cooler Master Hyper 212EVO
    Mouse
    Logitech M500
    Keyboard
    Dell Quietkey
    Internet Speed
    Fast!
    Other Info
    This is my main PC. It is custom built by me.
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