BSOD -BCCode: a

[LaptopPhail]

Help!

I've been getting BSOD on my laptop lately. Usually triggered when I (sometimes in combination):
-connect laptop to external lcd monitor
-pull the battery out and just power with the ac adapter<--this occurs most often
-listen to itunes (what the...)
-open Google Chrome for extended periods of time (ie. 3/4hrs).

I have a Dell Vostro 1510. Service Pack 2 Vista Basic 32bit. Nothing fancy. 3 gig memory, integrated graphics.

Here are the details.




Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 00000054
BCP2: 0000001B
BCP3: 00000001
BCP4: 81E1CFE9
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini080410-02.dmp
C:\Users\George\AppData\Local\Temp\WER-59420-0.sysdata.xml
C:\Users\George\AppData\Local\Temp\WER710A.tmp.version.txt

 

[DeanP]

Hi LaptopPhail,

Welcome to Vistax64!

Please attachment the memory dump file with your reply and I will check how the problem started.
This guide should explain how to attach the memory dump file:

How to Upload DMP Files to Vista Forums for Analysis

Thanks,

DeanP

 

[LaptopPhail]

The Mini080410-03.zip is from the BSOD this morning...

 

[DeanP]

Thank you, I'm checking the crash dump file right now.

 

[LaptopPhail]

Thanks for your help. It'll be really nice if this can be fixed.

 

[DeanP]

I apologize for the long wait. I have other jobs and things to do as well. I will try to check the memory dump files ASAP.

Do these while I check them for you:

- System Restore (restore to the point where the BSOD occurred)
- chkdsk/f (do this in admin mode, by typing cmd in the search box and hold CTRL+SHIFT+ENTER when the cmd appears on the list)