BSOD - Hard Reboot - Counter Strike

[jedi88]

Hi,

Nice site Been reading for hours.

I just bought the following PC:

Vista 64 x
E8500 Processor
EP45-DQ6 (Gigabyte MB)
8gb PC2 -6400 Gaming Memory
4870x2 Sapphire 2gb Graphics Card

When running Counter Strike Source, this has happened about 5 times today, the game suddenly freezes. I get a black screen, and my only option is to hard reboot.

When I reboot, I get the following error message from the even viewer:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 7177

Description:

A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 7177

Files that help describe the problem
WD-20080831-1733.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: FFFFFA8008B08010
BCP2: FFFFFA600222F390
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

I just installed the latest version of ATi - Catalyst:

Driver Packaging Version 8.522-080731a-067981C-ATI
Catalyst® Version 08.8
Provider ATI Technologies Inc.
2D Driver Version 7.01.01.809
2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLASS/{4D36E968-E325-11CE-BFC1-08002BE10318}/0000
Direct3D Version 7.14.10.0603
OpenGL Version 6.14.10.7873
Catalyst® Control Center Version 2008.0731.2322.39992


Do you think its the card? Not sure what to do Please help.

Just found this in the log as well:

Problem signature
Problem Event Name: APPCRASH
Application Name: hl2.exe
Application Version: 0.0.0.0
Application Timestamp: 4445c334
Fault Module Name: scenefilecache.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4474ce19
Exception Code: c0000005
Exception Offset: 00003e2c
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 7177
Additional Information 1: a3a2
Additional Information 2: a32455ec82ce1fffb6cd7b56973292f2
Additional Information 3: 3f43
Additional Information 4: 5701b8e280c89fa54c22df2d004a5c88


This only happens in a few maps? Could counter strike be the issue?

 

[Everlong]

I'm not really familiar with Radeon cards, but from reading this forum I've learned there are a few driver problems with the 4870 (not sure what version drivers, 8.8 maybe?), so maybe it's a problem with them.

 

[jedi88]

I just installed the 8.8 . Should I go back to 7.7?

 

[Everlong]

Well going to an earlier driver version will elimnate possible causes, so it can be well worth a try.

 

[kzone]

by chance your sound card sb xfi extreme gamer or such?

 

[skunksmash]

Hi jedi88 & welcome to Vista forums ...

you could try catalyst 8.6 or 8.7 also...
what PSU do you have...?? the 4870x2 is a notorious power drain!!

please enter your system specs via the userCP so others can use it for future reference.

 

[jedi88]

Hi,

I updated my specs. I have a 800w PSU. Its weird that the game only crashes on some versions of the game and not some other levels? Could be the game? Just reinstalled, as I used my old XP game backup/restore in steam. Let me test to see if anything changes. Reluctant to go back a version as those versions hardly support this card.

 

[RetroDude]

Defragment the game, on my old PC when i defragmented it didnt crash anymore, which used to happen a bit.

 

[jedi88]

Guys,

This issue has been happening all over the place. But only with the Sapphire flavour, I just swapped to the ASUS , seems to work better.

 

[kzone]

One month ago I replaced my sound blaster x-fi extremegamer with my onboard sound and have had no problems what so ever since. I am playing probably the buggiest game out there right now on max settings (Age of Conan) and have not had a single crash, bsod, memory leak, nothing! Prior to sound switch, I was forced to reformat twice because bsod left a big black square in the middle of my desk top the first time and a big black square in lower left the second (Both happened while in game - AOC). I'm convinced it was the x-fi, can't think what else it could be, if you have some other card I feel for you, it was a nightmare of problems for 3 weeks!


Vista64prem
Asus M3A
AMD 6400+
realtek onboard
4 gig
Saphire 4870 x2
westinghouse 24" monitor (best i ever owned by the way)
650 power supply


jedi88, whats your sound card?

 

[jedi88]

realtek HIGH definition audio.

 

[kzone]

jedi88 we have very similar rigs, only difference is I don't play counterstrike, good luck!

 

[dmex]

Problem Event Name: BlueScreen
A problem with your video hardware caused Windows to stop working correctly.
BCCode: 117
BCP1: FFFFFA8008B08010
BCP2: FFFFFA600222F390
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

I just installed the latest version of ATi - Catalyst:
Do you think its the card? Not sure what to do Please help.

Hi Jedi88,

I looked up the cause of that BCCode 117 and it is directly related to your ATI driver..

The VIDEO_TDR_TIMEOUT_DETECTED bug check has a value of 0x00000117. This indicates that the display driver failed to respond.

ATI must have removed the secondary driver allowing Windows to recover instantly from a Driver Crash I would keep going back through drivers from the latest one to older ones until you find one that doesnt crash on you, either that or replace the Video card

Steven