BSOD problems

Recently, my computer is facing the problem of "Display Driver NVIDIA has stopped working and recovered and because of this problem, it affected my itunes as well. Itunes recommended me to reinstall itunes and so i did, but it can't be installed because of some window error and then BSOD came. Then I decided to try again and the same thing happened. This time, i tried again and it worked. I think it's very weird because again its a window installer error and I just reformatted my computer a few weeks ago. Itunes was working fine until yesterday. Please help me.
 

My Computer

Hello Michelle!

For the BSoD problem, can you please follow these instructions: http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html

Then we can work on your BSoD problem. However, first we need you to update your nVidea drivers from here if you know your graphics card model: Drivers - Download NVIDIA Drivers

or here if your don't: NVIDIA Driver Downloads - Automatically Detect NVIDIA Products

After doing both of those tasks, please try to install iTunes again, and copy word-for-word the error message your received, and any error codes.

Thank you so much!

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Hello!

No problem! Well done! Very swift! It is because you put them into a .rar, rather than .zip. Some members don't like .rar and Media Fire. I have uploaded them here, for them. I am just going out, so someone else will analyse them fully, but please continue on with the instructions.

Thanks!

Richard
 

Attachments

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Product: NVIDIA GeForce 9300M GS
Current Installed Driver: 176.31

Hello!

Are those the latest drivers? Did you update them?

Thanks so much!

Richard

P.S. I have called in out resident BSoD expert to deal with your minidumps. :)
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
No i did not. Plus, last few week i sent my laptop to a computer shop to be repaired. I haven't update anything since then. I just installed some programmes that i wanted to.
 

My Computer

IN PROGRESS
STOP 0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp12_Windows_NT6_BSOD_jcgriff2[1].zip\Windows_NT6_BSOD_jcgriff2\Mini122710-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Vista Kernel Version 6000 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6000.16386.x86fre.vista_rtm.061101-2205
Machine Name:
Kernel base = 0x81c00000 PsLoadedModuleList = 0x81d11db0
Debug session time: Mon Dec 27 02:23:26.564 2010 (GMT-5)
System Uptime: 0 days 0:00:55.470
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000008E, {c0000005, 93ad90c9, 9a7d7c18, 0}
Probably caused by : memory_corruption
Followup: memory_corruption
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 93ad90c9, The address that the exception occurred at
Arg3: 9a7d7c18, Trap Frame
Arg4: 00000000
Debugging Details:
------------------
 
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP: 
win32k!zzzWakeInputIdle+65
93ad90c9 833800          cmp     dword ptr [eax],0
TRAP_FRAME:  9a7d7c18 -- (.trap 0xffffffff9a7d7c18)
ErrCode = 00000000
eax=00000084 ebx=00000010 ecx=000025ff edx=00000000 esi=ff0353d8 edi=fecb2408
eip=93ad90c9 esp=9a7d7c8c ebp=9a7d7c94 iopl=0         nv up ei pl nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010206
win32k!zzzWakeInputIdle+0x65:
93ad90c9 833800          cmp     dword ptr [eax],0    ds:0023:00000084=????????
Resetting default scope
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
BUGCHECK_STR:  0x8E
PROCESS_NAME:  Thunder.exe
CURRENT_IRQL:  0
LAST_CONTROL_TRANSFER:  from 93ad9899 to 93ad90c9
STACK_TEXT:  
9a7d7c94 93ad9899 ff0353d8 9aeec63f 0012feb4 win32k!zzzWakeInputIdle+0x65
9a7d7ce4 93ade440 9a7d7d14 000025ff 00000000 win32k!xxxRealInternalGetMessage+0x417
9a7d7d48 81c8c96a 0012feb4 00000000 00000000 win32k!NtUserPeekMessage+0x3f
9a7d7d48 77360f34 0012feb4 00000000 00000000 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0012fe2c 00000000 00000000 00000000 00000000 0x77360f34
 
STACK_COMMAND:  kb
CHKIMG_EXTENSION: !chkimg -lo 50 -d !win32k
    93ad90c3 - win32k!zzzWakeInputIdle+5f
 [ 2c:28 ]
1 error : !win32k (93ad90c3)
MODULE_NAME: memory_corruption
IMAGE_NAME:  memory_corruption
FOLLOWUP_NAME:  memory_corruption
DEBUG_FLR_IMAGE_TIMESTAMP:  0
MEMORY_CORRUPTOR:  ONE_BIT
FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT
BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT
Followup: memory_corruption
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 93ad90c9, The address that the exception occurred at
Arg3: 9a7d7c18, Trap Frame
Arg4: 00000000
Debugging Details:
------------------
 
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP: 
win32k!zzzWakeInputIdle+65
93ad90c9 833800          cmp     dword ptr [eax],0
TRAP_FRAME:  9a7d7c18 -- (.trap 0xffffffff9a7d7c18)
ErrCode = 00000000
eax=00000084 ebx=00000010 ecx=000025ff edx=00000000 esi=ff0353d8 edi=fecb2408
eip=93ad90c9 esp=9a7d7c8c ebp=9a7d7c94 iopl=0         nv up ei pl nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010206
win32k!zzzWakeInputIdle+0x65:
93ad90c9 833800          cmp     dword ptr [eax],0    ds:0023:00000084=????????
Resetting default scope
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
BUGCHECK_STR:  0x8E
PROCESS_NAME:  Thunder.exe
CURRENT_IRQL:  0
LAST_CONTROL_TRANSFER:  from 93ad9899 to 93ad90c9
STACK_TEXT:  
9a7d7c94 93ad9899 ff0353d8 9aeec63f 0012feb4 win32k!zzzWakeInputIdle+0x65
9a7d7ce4 93ade440 9a7d7d14 000025ff 00000000 win32k!xxxRealInternalGetMessage+0x417
9a7d7d48 81c8c96a 0012feb4 00000000 00000000 win32k!NtUserPeekMessage+0x3f
9a7d7d48 77360f34 0012feb4 00000000 00000000 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0012fe2c 00000000 00000000 00000000 00000000 0x77360f34
 
STACK_COMMAND:  kb
CHKIMG_EXTENSION: !chkimg -lo 50 -d !win32k
    93ad90c3 - win32k!zzzWakeInputIdle+5f
 [ 2c:28 ]
1 error : !win32k (93ad90c3)
MODULE_NAME: memory_corruption
IMAGE_NAME:  memory_corruption
FOLLOWUP_NAME:  memory_corruption
DEBUG_FLR_IMAGE_TIMESTAMP:  0
MEMORY_CORRUPTOR:  ONE_BIT
FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT
BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT
Followup: memory_corruption
---------
0: kd> lmtsmn
start    end        module name
80461000 804a4000   acpi     acpi.sys     Thu Nov 02 04:35:03 2006 (4549ADB7)
8ac35000 8ac44000   AcpiVpc  AcpiVpc.sys  Sun Dec 30 03:06:39 2007 (4777518F)
8ea58000 8ea9f000   afd      afd.sys      Thu Nov 02 04:58:41 2006 (4549B341)
8adaf000 8adb8000   asyncmac asyncmac.sys Thu Nov 02 04:58:10 2006 (4549B322)
80415000 8041d000   atapi    atapi.sys    Thu Nov 02 04:51:34 2006 (4549B196)
80798000 807b6000   ataport  ataport.SYS  Thu Nov 02 04:51:34 2006 (4549B196)
8e075000 8e0ac000   b57nd60x b57nd60x.sys Fri Mar 28 07:44:56 2008 (47ECDA38)
80200000 8020a000   BATTC    BATTC.SYS    Thu Nov 02 04:35:00 2006 (4549ADB4)
8e0ac000 8e1d5000   bcmwl6   bcmwl6.sys   Wed Feb 20 20:22:38 2008 (47BCD25E)
8c541000 8c548000   Beep     Beep.SYS     Thu Nov 02 04:51:03 2006 (4549B177)
80266000 8026e000   BOOTVID  BOOTVID.dll  Thu Nov 02 05:39:29 2006 (4549BCD1)
99601000 9961a000   bowser   bowser.sys   Thu Nov 02 04:31:11 2006 (4549ACCF)
8dd74000 8dd7e000   BthEnum  BthEnum.sys  Thu Nov 02 04:55:22 2006 (4549B27A)
8eeec000 8ef06000   bthpan   bthpan.sys   Thu Nov 02 04:55:27 2006 (4549B27F)
8efc6000 8f000000   bthport  bthport.sys  Thu Nov 02 04:55:21 2006 (4549B279)
8da2e000 8da3a000   BTHUSB   BTHUSB.sys   Thu Nov 02 04:55:19 2006 (4549B277)
8f380000 8f400000   btwaudio btwaudio.sys Tue Jul 08 20:39:16 2008 (487408B4)
8ee7b000 8eeec000   btwavdt  btwavdt.sys  Mon May 12 22:09:39 2008 (4828F863)
8dd7e000 8dd88000   btwl2cap btwl2cap.sys Mon Jan 28 18:44:56 2008 (479E68F8)
8eace000 8ead0980   btwrchid btwrchid.sys Mon May 12 22:11:15 2008 (4828F8C3)
96a10000 96a1e000   cdd      cdd.dll      Thu Nov 02 05:39:20 2006 (4549BCC8)
8d6ad000 8d6c5000   cdrom    cdrom.sys    Thu Nov 02 04:51:44 2006 (4549B1A0)
8d71b000 8d756000   CHDRT32  CHDRT32.sys  Thu Jun 05 19:58:38 2008 (48487DAE)
8051f000 80600000   CI       CI.dll       Thu Nov 02 05:42:45 2006 (4549BD95)
89fa9000 89fca000   CLASSPNP CLASSPNP.SYS Thu Nov 02 04:51:34 2006 (4549B196)
8022b000 80266000   CLFS     CLFS.SYS     Thu Nov 02 04:30:52 2006 (4549ACBC)
8c488000 8c48b780   CmBatt   CmBatt.sys   Thu Nov 02 04:35:03 2006 (4549ADB7)
8020a000 8020c900   compbatt compbatt.sys Thu Nov 02 04:35:03 2006 (4549ADB7)
8e222000 8e22f000   crashdmp crashdmp.sys Thu Nov 02 04:51:36 2006 (4549B198)
80602000 8060b000   crcdisk  crcdisk.sys  Thu Nov 02 04:52:27 2006 (4549B1CB)
8ef38000 8ef4f000   dfsc     dfsc.sys     Thu Nov 02 04:31:04 2006 (4549ACC8)
89fca000 89fdb000   disk     disk.sys     Thu Nov 02 04:51:40 2006 (4549B19C)
8e023000 8e048000   drmk     drmk.sys     Thu Nov 02 05:20:49 2006 (4549B871)
8db67000 8db72000   dump_dumpata dump_dumpata.sys Thu Nov 02 04:51:34 2006 (4549B196)
8ad8b000 8ad94000   dump_msahci dump_msahci.sys Thu Nov 02 04:51:36 2006 (4549B198)
8ddb0000 8ddba000   Dxapi    Dxapi.sys    Thu Nov 02 04:38:17 2006 (4549AE79)
8dc74000 8dd10000   dxgkrnl  dxgkrnl.sys  Thu Nov 02 04:38:46 2006 (4549AE96)
89fdb000 8a000000   ecache   ecache.sys   Thu Nov 02 04:52:42 2006 (4549B1DA)
80749000 80759000   fileinfo fileinfo.sys Thu Nov 02 04:36:47 2006 (4549AE1F)
80759000 8078a000   fltmgr   fltmgr.sys   Thu Nov 02 04:30:58 2006 (4549ACC2)
89e80000 89e89000   Fs_Rec   Fs_Rec.SYS   Thu Nov 02 04:30:47 2006 (4549ACB7)
8eb16000 8eb2f000   fwpkclnt fwpkclnt.sys Thu Nov 02 04:57:26 2006 (4549B2F6)
8c4ce000 8c4d3280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)
81fa1000 81fd5000   hal      halmacpi.dll Thu Nov 02 04:30:18 2006 (4549AC9A)
8c45e000 8c470000   HDAudBus HDAudBus.sys Mon Oct 16 12:29:50 2006 (4533B37E)
8a8a4000 8a8b4000   HIDCLASS HIDCLASS.SYS Thu Nov 02 04:55:00 2006 (4549B264)
8c56b000 8c571380   HIDPARSE HIDPARSE.SYS Thu Nov 02 04:55:00 2006 (4549B264)
8adee000 8adf7000   hidusb   hidusb.sys   Thu Nov 02 04:55:01 2006 (4549B265)
8d80c000 8d8c1000   HSX_CNXT HSX_CNXT.sys Tue Mar 25 18:38:29 2008 (47E97EE5)
8d8c1000 8d9c3000   HSX_DPV  HSX_DPV.sys  Tue Mar 25 18:41:22 2008 (47E97F92)
8d9c3000 8da00000   HSXHWAZL HSXHWAZL.sys Tue Mar 25 18:39:19 2008 (47E97F17)
996b8000 9971e000   HTTP     HTTP.sys     Thu Nov 02 04:57:06 2006 (4549B2E2)
8dc0c000 8dc1f000   i8042prt i8042prt.sys Thu Nov 02 04:51:12 2006 (4549B180)
8d69f000 8d6ad000   intelppm intelppm.sys Thu Nov 02 04:30:18 2006 (4549AC9A)
8dc1f000 8dc36d00   jmcr     jmcr.sys     Thu Aug 07 05:01:44 2008 (489AB9F8)
8dc01000 8dc0c000   kbdclass kbdclass.sys Thu Nov 02 04:51:09 2006 (4549B17D)
802c6000 802ce000   kdcom    kdcom.dll    Thu Nov 02 05:42:20 2006 (4549BD7C)
8d78a000 8d7b4000   ks       ks.sys       Thu Nov 02 04:51:18 2006 (4549B186)
81a55000 81abf000   ksecdd   ksecdd.sys   Thu Nov 02 04:43:45 2006 (4549AFC1)
8a8b4000 8a8c4000   lltdio   lltdio.sys   Thu Nov 02 04:56:48 2006 (4549B2D0)
979a5000 979c0000   luafv    luafv.sys    Thu Nov 02 04:33:07 2006 (4549AD43)
80277000 802c6000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Thu Nov 02 05:40:10 2006 (4549BCFA)
8e215000 8e222000   modem    modem.sys    Thu Nov 02 04:58:52 2006 (4549B34C)
8ac80000 8ac8f000   monitor  monitor.sys  Thu Nov 02 04:54:05 2006 (4549B22D)
8d6c5000 8d6d0000   mouclass mouclass.sys Thu Nov 02 04:51:09 2006 (4549B17D)
8c5b8000 8c5c0000   mouhid   mouhid.sys   Thu Nov 02 04:51:12 2006 (4549B180)
8041d000 8042d000   mountmgr mountmgr.sys Thu Nov 02 04:51:06 2006 (4549B17A)
8db2e000 8db51000   MpFilter MpFilter.sys Sat Mar 20 00:03:26 2010 (4BA4490E)
9902b000 99033e00   MpNWMon  MpNWMon.sys  Sat Mar 20 00:03:24 2010 (4BA4490C)
97803000 97817000   mpsdrv   mpsdrv.sys   Thu Nov 02 04:56:32 2006 (4549B2C0)
99f1b000 99f3a000   mrxdav   mrxdav.sys   Thu Nov 02 04:31:24 2006 (4549ACDC)
99efd000 99f1b000   mrxsmb   mrxsmb.sys   Thu Nov 02 04:31:20 2006 (4549ACD8)
99ec4000 99efd000   mrxsmb10 mrxsmb10.sys Thu Nov 02 04:31:25 2006 (4549ACDD)
98a06000 98a18000   mrxsmb20 mrxsmb20.sys Thu Nov 02 04:31:16 2006 (4549ACD4)
8040c000 80415000   msahci   msahci.sys   Thu Nov 02 04:51:36 2006 (4549B198)
8db51000 8db5c000   Msfs     Msfs.SYS     Thu Nov 02 04:30:56 2006 (4549ACC0)
8020d000 80215000   msisadrv msisadrv.sys Thu Nov 02 04:35:08 2006 (4549ADBC)
8d664000 8d68f000   msiscsi  msiscsi.sys  Thu Nov 02 04:52:40 2006 (4549B1D8)
8061a000 80645000   msrpc    msrpc.sys    Thu Nov 02 04:50:16 2006 (4549B148)
8dd60000 8dd6a000   mssmbios mssmbios.sys Thu Nov 02 04:35:13 2006 (4549ADC1)
81a10000 81a1f000   mup      mup.sys      Thu Nov 02 04:31:04 2006 (4549ACC8)
80645000 80749000   ndis     ndis.sys     Thu Nov 02 04:57:33 2006 (4549B2FD)
8d7f5000 8d800000   ndistapi ndistapi.sys Thu Nov 02 04:58:07 2006 (4549B31F)
8ddf6000 8de00000   ndisuio  ndisuio.sys  Thu Nov 02 04:57:22 2006 (4549B2F2)
8d7d2000 8d7f5000   ndiswan  ndiswan.sys  Thu Nov 02 04:58:13 2006 (4549B325)
8a944000 8a954000   NDProxy  NDProxy.SYS  Thu Nov 02 04:58:08 2006 (4549B320)
8ea02000 8ea10000   netbios  netbios.sys  Thu Nov 02 04:57:26 2006 (4549B2F6)
8ea26000 8ea58000   netbt    netbt.sys    Thu Nov 02 04:57:18 2006 (4549B2EE)
81bc7000 81c00000   NETIO    NETIO.SYS    Thu Nov 02 04:58:01 2006 (4549B319)
8d70d000 8d71b000   Npfs     Npfs.SYS     Thu Nov 02 04:30:57 2006 (4549ACC1)
8dd6a000 8dd74000   nsiproxy nsiproxy.sys Thu Nov 02 04:57:30 2006 (4549B2FA)
81c00000 81fa1000   nt       ntkrpamp.exe Thu Nov 02 04:36:16 2006 (4549AE00)
81abf000 81bc7000   Ntfs     Ntfs.sys     Thu Nov 02 04:31:39 2006 (4549ACEB)
8c53a000 8c541000   Null     Null.SYS     Thu Nov 02 04:51:05 2006 (4549B179)
8e2cb000 8e9ff5c0   nvlddmkm nvlddmkm.sys Fri Aug 08 22:00:47 2008 (489CFA4F)
98287000 982b2000   nwifi    nwifi.sys    Thu Nov 02 04:55:41 2006 (4549B28D)
8ea10000 8ea26000   pacer    pacer.sys    Thu Nov 02 04:57:33 2006 (4549B2FD)
8060b000 8061a000   partmgr  partmgr.sys  Thu Nov 02 04:51:47 2006 (4549B1A3)
8043c000 80461000   pci      pci.sys      Thu Nov 02 04:35:13 2006 (4549ADC1)
8078a000 80798000   PCIIDEX  PCIIDEX.SYS  Thu Nov 02 04:51:34 2006 (4549B196)
8e048000 8e075000   portcls  portcls.sys  Thu Nov 02 04:55:02 2006 (4549B266)
8026e000 80277000   PSHED    PSHED.dll    Thu Nov 02 05:42:51 2006 (4549BD9B)
8ad82000 8ad8b000   rasacd   rasacd.sys   Thu Nov 02 04:58:13 2006 (4549B325)
8d602000 8d619000   rasl2tp  rasl2tp.sys  Thu Nov 02 04:58:13 2006 (4549B325)
8ac44000 8ac53000   raspppoe raspppoe.sys Thu Nov 02 04:58:12 2006 (4549B324)
8d7bf000 8d7d2000   raspptp  raspptp.sys  Thu Nov 02 04:58:14 2006 (4549B326)
8ef4f000 8ef8a000   rdbss    rdbss.sys    Thu Nov 02 04:31:24 2006 (4549ACDC)
8c5c0000 8c5c8000   RDPCDD   RDPCDD.sys   Thu Nov 02 05:02:01 2006 (4549B409)
8c5c8000 8c5d0000   rdpencdd rdpencdd.sys Thu Nov 02 05:02:01 2006 (4549B409)
8ef06000 8ef17000   rfcomm   rfcomm.sys   Thu Nov 02 04:55:22 2006 (4549B27A)
97817000 9782a000   rspndr   rspndr.sys   Thu Nov 02 04:56:48 2006 (4549B2D0)
8e1d5000 8e1fb000   SCSIPORT SCSIPORT.SYS Thu Nov 02 04:51:38 2006 (4549B19A)
8eaed000 8eb01000   smb      smb.sys      Thu Nov 02 04:57:10 2006 (4549B2E6)
80404000 8040c000   spldr    spldr.sys    Wed Oct 25 18:40:44 2006 (453FE7EC)
98332000 983c0000   spsys    spsys.sys    Wed Oct 25 18:43:28 2006 (453FE890)
99e14000 99e60000   srv      srv.sys      Thu Nov 02 04:31:55 2006 (4549ACFB)
99ea0000 99ec4000   srv2     srv2.sys     Thu Nov 02 04:31:46 2006 (4549ACF2)
9965d000 99678000   srvnet   srvnet.sys   Thu Nov 02 04:31:43 2006 (4549ACEF)
8d624000 8d664000   storport storport.sys Thu Nov 02 04:51:45 2006 (4549B1A1)
8ad4c000 8ad4d380   swenum   swenum.sys   Thu Nov 02 04:51:15 2006 (4549B183)
8d6d0000 8d6ff180   SynTP    SynTP.sys    Thu Apr 03 22:00:57 2008 (47F58BD9)
8eb2f000 8ec00000   tcpip    tcpip.sys    Thu Nov 02 04:58:31 2006 (4549B337)
8d619000 8d624000   TDI      TDI.SYS      Thu Nov 02 04:58:46 2006 (4549B346)
8eb01000 8eb16000   tdx      tdx.sys      Thu Nov 02 04:57:34 2006 (4549B2FE)
8ac53000 8ac62000   termdd   termdd.sys   Thu Nov 02 05:02:00 2006 (4549B408)
96a00000 96a09000   TSDDD    TSDDD.dll    unavailable (00000000)
8ad79000 8ad82000   tunmp    tunmp.sys    Thu Nov 02 04:57:23 2006 (4549B2F3)
8c428000 8c433000   tunnel   tunnel.sys   Thu Nov 02 04:57:29 2006 (4549B2F9)
8e208000 8e215000   umbus    umbus.sys    Thu Nov 02 04:55:24 2006 (4549B27C)
8ea9f000 8eaad000   usbaapl  usbaapl.sys  Thu Sep 16 22:19:02 2010 (4C92D016)
8ef9d000 8efb4000   usbccgp  usbccgp.sys  Thu Nov 02 04:55:11 2006 (4549B26F)
8ad42000 8ad43700   USBD     USBD.SYS     Thu Nov 02 04:55:00 2006 (4549B264)
8c40f000 8c41d000   usbehci  usbehci.sys  Thu Nov 02 04:55:04 2006 (4549B268)
8d756000 8d78a000   usbhub   usbhub.sys   Thu Nov 02 04:55:20 2006 (4549B278)
8dc37000 8dc74000   USBPORT  USBPORT.SYS  Thu Nov 02 04:55:09 2006 (4549B26D)
8efb4000 8efc6000   USBSTOR  USBSTOR.SYS  Thu Nov 02 04:55:05 2006 (4549B269)
8c41d000 8c428000   usbuhci  usbuhci.sys  Thu Nov 02 04:55:04 2006 (4549B268)
8ef17000 8ef37500   usbvideo usbvideo.sys Thu Nov 02 04:55:20 2006 (4549B278)
8c403000 8c40f000   vga      vga.sys      Thu Nov 02 04:53:56 2006 (4549B224)
8da0d000 8da2e000   VIDEOPRT VIDEOPRT.SYS Thu Nov 02 04:54:07 2006 (4549B22F)
8042d000 8043c000   volmgr   volmgr.sys   Thu Nov 02 04:51:44 2006 (4549B1A0)
807b6000 80800000   volmgrx  volmgrx.sys  Thu Nov 02 04:51:54 2006 (4549B1AA)
81a1f000 81a55000   volsnap  volsnap.sys  Thu Nov 02 04:52:11 2006 (4549B1BB)
8ef8a000 8ef9d000   wanarp   wanarp.sys   Thu Nov 02 04:58:13 2006 (4549B325)
8c433000 8c440000   watchdog watchdog.sys Thu Nov 02 04:37:44 2006 (4549AE58)
804a4000 8051f000   Wdf01000 Wdf01000.sys Thu Nov 02 04:54:18 2006 (4549B23A)
8021e000 8022b000   WDFLDR   WDFLDR.SYS   Thu Nov 02 04:54:05 2006 (4549B22D)
93a00000 93bff000   win32k   win32k.sys   Thu Nov 02 04:38:58 2006 (4549AEA2)
8adca000 8add3000   wmiacpi  wmiacpi.sys  Thu Nov 02 04:35:03 2006 (4549ADB7)
80215000 8021e000   WMILIB   WMILIB.SYS   Thu Nov 02 04:54:53 2006 (4549B25D)

Sorry for the delay, Rich left me a message, but I got sidetracked and forgot to pursue the matter. In any event, I am here and will give you the best advice that I can.

You have given us 2 reports. The first indicates memory as the cause. The second just mentions memory in passing. I think memory is the place to start. In addition, I have seen a few other potential problems which, I suggest that you correct.

Code:
 HDAudBus.sys Mon Oct 16 12:29:50 2006 
spldr.sys    Wed Oct 25 18:40:44 2006 
spsys.sys    Wed Oct 25 18:43:28 2006 
halmacpi.dll Thu Nov 02 04:30:18 2006 
intelppm.sys Thu Nov 02 04:30:18 2006 
Fs_Rec.SYS   Thu Nov 02 04:30:47 2006 
CLFS.SYS     Thu Nov 02 04:30:52 2006 
Msfs.SYS     Thu Nov 02 04:30:56 2006 
Npfs.SYS     Thu Nov 02 04:30:57 2006 
fltmgr.sys   Thu Nov 02 04:30:58 2006 
dfsc.sys     Thu Nov 02 04:31:04 2006 
mup.sys      Thu Nov 02 04:31:04 2006 
bowser.sys   Thu Nov 02 04:31:11 2006 
mrxsmb20.sys Thu Nov 02 04:31:16 2006 
mrxsmb.sys   Thu Nov 02 04:31:20 2006 
mrxdav.sys   Thu Nov 02 04:31:24 2006 
rdbss.sys    Thu Nov 02 04:31:24 2006 
mrxsmb10.sys Thu Nov 02 04:31:25 2006 
Ntfs.sys     Thu Nov 02 04:31:39 2006 
srvnet.sys   Thu Nov 02 04:31:43 2006 
srv2.sys     Thu Nov 02 04:31:46 2006 
srv.sys      Thu Nov 02 04:31:55 2006 
luafv.sys    Thu Nov 02 04:33:07 2006 
BATTC.SYS    Thu Nov 02 04:35:00 2006 
CmBatt.sys   Thu Nov 02 04:35:03 2006 
compbatt.sys Thu Nov 02 04:35:03 2006 
wmiacpi.sys  Thu Nov 02 04:35:03 2006 
msisadrv.sys Thu Nov 02 04:35:08 2006 
mssmbios.sys Thu Nov 02 04:35:13 2006 
pci.sys      Thu Nov 02 04:35:13 2006 
ntkrpamp.exe Thu Nov 02 04:36:16 2006 
fileinfo.sys Thu Nov 02 04:36:47 2006 
watchdog.sys Thu Nov 02 04:37:44 2006 
Dxapi.sys    Thu Nov 02 04:38:17 2006 
dxgkrnl.sys  Thu Nov 02 04:38:46 2006 
win32k.sys   Thu Nov 02 04:38:58 2006 
ksecdd.sys   Thu Nov 02 04:43:45 2006 
msrpc.sys    Thu Nov 02 04:50:16 2006 
Beep.SYS     Thu Nov 02 04:51:03 2006 
Null.SYS     Thu Nov 02 04:51:05 2006 
mountmgr.sys Thu Nov 02 04:51:06 2006 
kbdclass.sys Thu Nov 02 04:51:09 2006 
mouclass.sys Thu Nov 02 04:51:09 2006 
i8042prt.sys Thu Nov 02 04:51:12 2006 
mouhid.sys   Thu Nov 02 04:51:12 2006 
swenum.sys   Thu Nov 02 04:51:15 2006 
ks.sys       Thu Nov 02 04:51:18 2006 
ataport.SYS  Thu Nov 02 04:51:34 2006 
PCIIDEX.SYS  Thu Nov 02 04:51:34 2006 
CLASSPNP.SYS Thu Nov 02 04:51:34 2006 
atapi.sys    Thu Nov 02 04:51:34 2006 
crashdmp.sys Thu Nov 02 04:51:36 2006 
msahci.sys   Thu Nov 02 04:51:36 2006 
SCSIPORT.SYS Thu Nov 02 04:51:38 2006 
disk.sys     Thu Nov 02 04:51:40 2006 
cdrom.sys    Thu Nov 02 04:51:44 2006 
volmgr.sys   Thu Nov 02 04:51:44 2006 
storport.sys Thu Nov 02 04:51:45 2006 
partmgr.sys  Thu Nov 02 04:51:47 2006 
volmgrx.sys  Thu Nov 02 04:51:54 2006 
volsnap.sys  Thu Nov 02 04:52:11 2006 
crcdisk.sys  Thu Nov 02 04:52:27 2006 
msiscsi.sys  Thu Nov 02 04:52:40 2006 
ecache.sys   Thu Nov 02 04:52:42 2006 
vga.sys      Thu Nov 02 04:53:56 2006 
WDFLDR.SYS   Thu Nov 02 04:54:05 2006 
monitor.sys  Thu Nov 02 04:54:05 2006 
VIDEOPRT.SYS Thu Nov 02 04:54:07 2006 
Wdf01000.sys Thu Nov 02 04:54:18 2006 
WMILIB.SYS   Thu Nov 02 04:54:53 2006 
HIDPARSE.SYS Thu Nov 02 04:55:00 2006 
HIDCLASS.SYS Thu Nov 02 04:55:00 2006 
USBD.SYS     Thu Nov 02 04:55:00 2006 
hidusb.sys   Thu Nov 02 04:55:01 2006 
portcls.sys  Thu Nov 02 04:55:02 2006 
usbehci.sys  Thu Nov 02 04:55:04 2006 
usbuhci.sys  Thu Nov 02 04:55:04 2006 
USBSTOR.SYS  Thu Nov 02 04:55:05 2006 
USBPORT.SYS  Thu Nov 02 04:55:09 2006 
usbccgp.sys  Thu Nov 02 04:55:11 2006 
BTHUSB.sys   Thu Nov 02 04:55:19 2006 
usbvideo.sys Thu Nov 02 04:55:20 2006 
usbhub.sys   Thu Nov 02 04:55:20 2006 
bthport.sys  Thu Nov 02 04:55:21 2006 
BthEnum.sys  Thu Nov 02 04:55:22 2006 
rfcomm.sys   Thu Nov 02 04:55:22 2006 
umbus.sys    Thu Nov 02 04:55:24 2006 
bthpan.sys   Thu Nov 02 04:55:27 2006 
nwifi.sys    Thu Nov 02 04:55:41 2006 
mpsdrv.sys   Thu Nov 02 04:56:32 2006 
rspndr.sys   Thu Nov 02 04:56:48 2006 
lltdio.sys   Thu Nov 02 04:56:48 2006 
HTTP.sys     Thu Nov 02 04:57:06 2006 
smb.sys      Thu Nov 02 04:57:10 2006 
netbt.sys    Thu Nov 02 04:57:18 2006 
ndisuio.sys  Thu Nov 02 04:57:22 2006 
tunmp.sys    Thu Nov 02 04:57:23 2006 
fwpkclnt.sys Thu Nov 02 04:57:26 2006 
netbios.sys  Thu Nov 02 04:57:26 2006 
tunnel.sys   Thu Nov 02 04:57:29 2006 
nsiproxy.sys Thu Nov 02 04:57:30 2006 
pacer.sys    Thu Nov 02 04:57:33 2006 
ndis.sys     Thu Nov 02 04:57:33 2006 
tdx.sys      Thu Nov 02 04:57:34 2006 
NETIO.SYS    Thu Nov 02 04:58:01 2006 
ndistapi.sys Thu Nov 02 04:58:07 2006 
NDProxy.SYS  Thu Nov 02 04:58:08 2006 
asyncmac.sys Thu Nov 02 04:58:10 2006 
raspppoe.sys Thu Nov 02 04:58:12 2006 
rasl2tp.sys  Thu Nov 02 04:58:13 2006 
ndiswan.sys  Thu Nov 02 04:58:13 2006 
wanarp.sys   Thu Nov 02 04:58:13 2006 
rasacd.sys   Thu Nov 02 04:58:13 2006 
raspptp.sys  Thu Nov 02 04:58:14 2006 
tcpip.sys    Thu Nov 02 04:58:31 2006 
afd.sys      Thu Nov 02 04:58:41 2006 
TDI.SYS      Thu Nov 02 04:58:46 2006 
modem.sys    Thu Nov 02 04:58:52 2006 
termdd.sys   Thu Nov 02 05:02:00 2006 
RDPCDD.sys   Thu Nov 02 05:02:01 2006 
rdpencdd.sys Thu Nov 02 05:02:01 2006 
drmk.sys     Thu Nov 02 05:20:49 2006 
cdd.dll      Thu Nov 02 05:39:20 2006 
BOOTVID.dll  Thu Nov 02 05:39:29 2006 
kdcom.dll    Thu Nov 02 05:42:20 2006 
CI.dll       Thu Nov 02 05:42:45 2006 
PSHED.dll    Thu Nov 02 05:42:51 2006 
AcpiVpc.sys  Sun Dec 30 03:06:39 2007

You have an extensive list of outdated drivers. These should be updated. If the list is too numerous, we can give you a driver verifier test if the BSODS continue.

What is the status of your Windows update? Have you been getting updates? I have never seen a list of so many out of date MS drivers?
In addition

The reports that you have submitted reveal clues to the cause of your problem. They do not give a definitive answer. The more reports that we receive the more clues are made available improving our chances of finding a solution to your problem. You may have to experience several more BSODs until the final answer is discovered.

If overclocking restore normal settings

SFC /scannow
System Files - SFC Command

Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run for 8 passes
If passes try a good stick in each slot for 3 passes
If fails do the same for 8 passes.

Scan with your Anti Virus

Update outdated listed drivers.
You may also update drivers in this much easier, but not recommended method
http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
and here
http://www.edbott.com/weblog/the-vista-master-driver-list/
To remove any left over driver remnants, especially from graphics cards, use driver sweeper

After the memory test, you should update the drivers using the method shown above.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
OK
Thats a fair question
I took the first driver and went to google
I found out that it is a MS Driver
MS drivers are ok. for now so the first one is done. We need to address that issue later.

I know that the second is a MS driver so thats done for now.

I googled spsys.sys
and found this
https://www.faultwire.com/file_report/spsys.sys.html
So every MS driver you can forget about for now.
If Google shows a company name, for example Intel. You go to that site and update.

Do the memory first then test. That may take care of the BSODs. Then we can work on the drivers.

After we are done, we will try to update the Microsoft Drivers.
http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
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