Can I update my graphics card Driver

And here is my tracert results

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.



C:\Users\Owner> tracert 82.149.241.139

Tracing route to 82-149-241-139.static.aixit.com [82.149.241.139]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms 192.168.1.1
2 40 ms 29 ms 29 ms host-92-24-192-1.ppp.as43234.net [92.24.192.1]
3 30 ms 30 ms 29 ms host-78-151-225-209.static.as13285.net [78.151.2
25.209]
4 30 ms 82 ms 43 ms host-78-151-225-208.static.as13285.net [78.151.2
25.208]
5 102 ms 70 ms 32 ms xe-11-2-0-rt001.sov.as13285.net [62.24.240.5]
6 46 ms 45 ms 47 ms host-78-144-1-65.as13285.net [78.144.1.65]
7 56 ms 58 ms 50 ms host-78-144-1-139.as13285.net [78.144.1.139]
8 54 ms 56 ms 51 ms decix.fra2.tng.de [80.81.192.83]
9 64 ms 62 ms 65 ms t4-1.decix.rt02.of.aixit.net [83.141.1.187]
10 106 ms 122 ms 59 ms ten1-rt02.aixit.net [83.141.0.197]
11 64 ms 48 ms 51 ms 82-149-241-139.static.aixit.com [82.149.241.139]


Trace complete.
 

My Computer

Your speedtst and tracert are decent.

This is a standard internet, correct?

The 89.149.xxx.xxx is the talk talk server correct?

There's 2 things that may be an issue. Bad internet between you and the game server, or your laptop can't handle the game info.

I've run a game checker and you seem to pass the min specs to play so it's slight mystery.

I've found this post FIX THE LAG [Archive] - Brick-Force Forum which might be your issue.
If you can fuind a brick force serve, try a tracert on it, ans see if you get large ms numbers.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
Do you run the browser or other version of the game?

As for the server address to tracert, I guess you could ask the next time you talk to support.
The EU server seems to be in Germany i think.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
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