Cannot open MS Word Files

Jeannon

Member
I cannot open MS Word files either from clicking on a Recent Items file or from search results files. Get this message
C:Users\User\No paved or tarred roads Agenda 21 Doreen Hannes.docx
Windos cannot find
'C:Users\User\No paved or tarred roads Agenda 21 Doreen Hannes.docx'
Make sure you typed the name correctly and then try again.
OK



I can open MS Word and from File Open, I can open recently opened files.

Please help if you can.

Thank you
 

My Computer

System One

  • Manufacturer/Model
    Acer
    Internet Speed
    high speed 64 k i think

wither 3

Vista Guru
Gold Member
There's a problem with this path- C:Users. It should be C:\Users.

Open the Word Options, Customize. Is the path for default file location correct?
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

Jeannon

Member
Default File Location shows

C:\Users\User\Documents\

So yes, the path appears correct.

I made a mistake in my original question. The message I get shows C:\Users\User in both places, not wrong in one place as I mistakenly posted. But problem still exists. Get the message and cannot open the files. This just started about a week ago.
 

My Computer

System One

  • Manufacturer/Model
    Acer
    Internet Speed
    high speed 64 k i think

ilikefree

Vista Guru
Gold Member
Try a system file check and see if you have any system errors
Go to Start Search Box and type CMD
While holding down CTRL and SHIFT press ENTER (opens as administrator)
(or right click and click run as administrator)
In the box that opens type
SFC /SCANNOW and press ENTER (note the gap before/)
If errors are found restart your computer and do the scan again.
Run it up to three times.

caps are not needed
 

My Computer

System One

  • Name
    Roger
    Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Occupation
    Tech
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
    Country Flag
    newzealand

Jeannon

Member
Did as instructed. Ran scan 3 times. Each time corrupt files found and fixed, but my problem still exists.

Thank you for helping me. If I should try anything else, please advise.
 

My Computer

System One

  • Manufacturer/Model
    Acer
    Internet Speed
    high speed 64 k i think

wither 3

Vista Guru
Gold Member
In the Word Options, go to Resources. Run "run Microsoft Office Diagnostics".
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

Jeannon

Member
Did as instructed.
Diagnostic found 1 problem in SetUp Diagnostic area and fixed it.

I tried to open a Word doc from Recent Items and the document opened properly.

So you wonderful people solved my problem.

Thank you so much.
 

My Computer

System One

  • Manufacturer/Model
    Acer
    Internet Speed
    high speed 64 k i think

wither 3

Vista Guru
Gold Member
Excellent. I'm glad we could help.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps
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