Canon 350D driver problem.

Blakey

New Member
I have recently bought a new base unit with Vista Home Premium 64bit installed. I have loaded all the software that came with my Canon 350D camera but Vista says it need to install new divers for a Canon Digital camera when I connect it via USB. It can not find any drivers on the install disc and recommends I install drivers for a "EOS KISS_N REBEL_XT 350D". I have checked the Canon website for the drivers and found no reference to the recommended drivers? I have found update for the software that came with the camera which I have applied but it still says it's found new hardware when I connect the camera.

The current versions of software installed are:
moz-screenshot.jpg
Digital Photo Professional ver 3.0.2.6
EOS Utility ver 2.0.2.6
ZoomBrowser EX 5.8.0.74

I have done a google search which brought up several sites none of which appear to work.
Can anyone point me in the right direction to get this working.:confused:
 

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Brink

Staff member
mvp
Hi Blakey,

I do not know if you have this one or not, but I found this at Canon:

http://software.canon-europe.com/products/0010192.asp

1. Canon Camera USB WIA Driver for Windows Vista (6.0.0)

Compatibility:
Operating system(s): Windows Vista 32bit
Language(s): English

It says it is not compatible with the x64 Vista or x64 XP though, only 32 bit versions.

Sorry,
Shawn
 

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Asky

Here to Help
Yep Canon Doesnt have 64-bit driver support at all :(

One thing you can do is get a Compact Flash card reader and use that to transfer your images while this driver thing gets sorted out on Vista X64 :)
 

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Blakey

New Member
Hi Guy's,

Firstly thanks for the response. I have downloaded the Canon Camera USB WIA Driver for Windows Vista (6.0.0) and rightly so the system will not allow it to be installed.
The camera does use Compact Flash cards so I will have to transfer them via a reader as suggested. Hopefully Canon will realise that support for 64bit is the way to go and produce a driver in the near future.

Once again thanks for your assistance.

Regards

Paul.
 

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Brink

Staff member
mvp
Paul,

Your welcome. At least there is a workaround for now.

Shawn
 

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System One System Two

  • Operating System
    Windows 10 Pro 64-bit
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    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master 3
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

firesuite

Member
Yep Canon Doesnt have 64-bit driver support at all :(

One thing you can do is get a Compact Flash card reader and use that to transfer your images while this driver thing gets sorted out on Vista X64 :)

Ive been using my Canon 400d on my 64bit vista installation flawlessly for months, i plug camera straight into usb port, Is the 350 THAT different from the 400 ???
 

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Asky

Here to Help
I have recently bought a new base unit with Vista Home Premium 64bit installed. I have loaded all the software that came with my Canon 350D camera but Vista says it need to install new divers for a Canon Digital camera when I connect it via USB. It can not find any drivers on the install disc and recommends I install drivers for a "EOS KISS_N REBEL_XT 350D". I have checked the Canon website for the drivers and found no reference to the recommended drivers? I have found update for the software that came with the camera which I have applied but it still says it's found new hardware when I connect the camera.

From what the Original poster says it looks like the 350 is different from your camera.But i still cant beleive Canon doesnt have proper drivers for Vista X64.
 

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System One

  • CPU
    Intel Core 2 Duo T5800 @ 2.0Ghz
    Motherboard
    Intel
    Memory
    4GB
    Graphics Card(s)
    Nvidia 9650M GT
    Monitor(s) Displays
    Asus N80VN-X1 Laptop
    Screen Resolution
    1280 X 800
    Hard Drives
    1 X 250GB 5200 RPM
    Internet Speed
    11 MBPS
    Other Info
    XBOX 360 Controller | Vista X64 | Simpledrive 500GB

lazarus

Vista Guru
Would you not be better using a card reader ? transferring from camera to computer drains the camera battery very quickly, at least it does on my canon 300d.
Card readers are cheap and easy to install. I'm surprised there's not one on your new base unit, I thought they were pretty much standard add-on these days
 

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lantern13

New Member
I had the same problem in vista.but this problem is solvable by change a setting on your camera.for solve the problem change your camera's Communication setting(last option in camera menu) from Print/PTP to PC Connection.when you change this setting you'll see it work like before on XP.I think it works on Vista X64.
 

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xytras

New Member
I had the same problem in vista.but this problem is solvable by change a setting on your camera.for solve the problem change your camera's Communication setting(last option in camera menu) from Print/PTP to PC Connection.when you change this setting you'll see it work like before on XP.I think it works on Vista X64.

In fact, mine 350d was on PC Connection and i changed this setting to PRINT/PTP. It worked like a charm after that on my Vista x64 Ultimate.
 

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tjc

New Member
Hi Everyone

I know some time has passed, but I just used this fix today on my 350D / Vista 64x. I would never have thought to change the Comm mode in a hundred years so thanks very much...:)
 

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Nounours18200

New Member
I have recently "upgraded" to Seven 64 bits, and maybe this tip also runs with Seven -x64 !

How did you manage to install ZoomBrower EX or DigitalPhotoProfessional to work on the RAW files ??

Thanks
 

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