can't access user or guest account.

[chilloh]

when i click on the user account i see two lines of text and then it goes back to the logon screen could you help me please.

 

[Flavius]

You seem have trouble with userinit.exe from C:\Windows\System32 - the file is corrupted or you have wrong value about it in HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon

Two ways: easy & defficult

1.Easy:Boot DVD Vista

Choose language>>repair computer>>system restore

2.Difficult: boot DVD Vista,replace correct userinit.exe in C:\Windows\System32 independly the file exist or not,load hive SOFTWARE from C:\Windows\System32\config as i.e REM_SOFTWARE (see this thread http://www.vistax64.com/general-discussion/191151-cant-delete-registry-key-2.html from post 17 how edit registry remotly from DVD Vista) and check you have in key HKLM\REM_SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon this value

REG_SZ

"Userinit"="C:\\Windows\\system32\\userinit.exe,"

If not - fix it

 

[chilloh]

the text sais ''the user profile service failed to logon what is up with that?

 

[Brink]

Hello Chilloh,

This tutorial may help you with that error.

http://www.vistax64.com/tutorials/1...-failed-logon-user-profile-cannot-loaded.html

Hope this helps,
Shawn

 

[t-4-2]

the text sais ''the user profile service failed to logon what is up with that?

Please read this tutorial :
http://www.vistax64.com/tutorials/1...-failed-logon-user-profile-cannot-loaded.html

 

[t-4-2]

Sorry, Shawn. Didn't know you were there already.

 

[Brink]

LOL, no problem t-4-2.