Thanks for the suggestion. I downloaded the LisTool before and then when I tried to open LisTool.exe I got "LisTool cannot find MSO.dll or it is damaged. Either repair your office installation or try running LisTool in quiet mode (go to LisTool.exe\? for more info on quiet mode)" Couldn't find quiet mode info.
Don't know if it makes a difference, but I purchased the Office Home & Student 2007 and the manufacturer (Dell) installed prior to shipping. Then after I received the computer I purchased Office Outlook 2007 separately. Ya think that makes a difference. I've been on all the Dell communities as well as the Microsoft forums.
So far, no one knows. I guess I'll have to place a real phone call and home I can speak to someone who can help.
Thanks from Austin, Texas...for your time.