Hello! I've been having massive issues with my Vista-equipped Acer laptop yesterday and today. I was installing the Service Pack 2?3? update and left it on overnight. This morning however, I discovered that my computer became unable to even reach the login screen.
It shows the green progress bar, screen blacks out for a bit, and reloads but stalls before it reaches the blue screen where you normally log in.
No error message is given. I tried to use system restore - for some reason, I have no restore points. Startup repair fixed some chkdisk errors, but it still doesn't login. I've tried booting from CDs, but despite me throwing the CD/DVD drive and the USB CD drives above the HDD in the BIOS for bootup priority, it just goes on normally. Also, Safe Mode doesn't work either - it stalls with a black screen and nothing happens, muh like when I try to boot up normally. I'm at my wits ends, what should I do? I can access command prompt via the one option in startup repair that lets you login as an admin and gives you more recovery options - it gives me the option to system restore, startup repair, system backup, and command prompt. I don't have any backups though. I don't even seem to have an option for system recovery from what I can tell.
How can I make a backup of all my data? Or even barring that, just reset it to factory defaults? While I would like to have my data backed up, I do need it working ASAP.
It shows the green progress bar, screen blacks out for a bit, and reloads but stalls before it reaches the blue screen where you normally log in.
No error message is given. I tried to use system restore - for some reason, I have no restore points. Startup repair fixed some chkdisk errors, but it still doesn't login. I've tried booting from CDs, but despite me throwing the CD/DVD drive and the USB CD drives above the HDD in the BIOS for bootup priority, it just goes on normally. Also, Safe Mode doesn't work either - it stalls with a black screen and nothing happens, muh like when I try to boot up normally. I'm at my wits ends, what should I do? I can access command prompt via the one option in startup repair that lets you login as an admin and gives you more recovery options - it gives me the option to system restore, startup repair, system backup, and command prompt. I don't have any backups though. I don't even seem to have an option for system recovery from what I can tell.
How can I make a backup of all my data? Or even barring that, just reset it to factory defaults? While I would like to have my data backed up, I do need it working ASAP.
