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can't update/restore laptop

Messages
4
#1
Hi all, i hope someone can help me. Over the last couple of days my laptop won't update, neither will it allow me to download software. When i try to update it, it comes up with an error code (C000012F)??? I have tried to download malware and spyware removal tools but it wont let me download them again it just comesup with an error code. I have also tried to do a system restore but it won't let me do this either. I am at a loss as to what to do and hope there is someone who can help. It would be most appreiciated.

Regards Andy.
 

My Computer

dinesh

Vista Expert
Vista Guru
Messages
1,333
Location
India
#2
Are you able to browse all the websites without any pop ups and malware symptoms?
You said that you cannot download any software as well. that seems like a malware infection. What anti virus software do you use?
 

My Computer

System One

  • Manufacturer/Model
    Compaq
    CPU
    intel core 2 duo T 5550 @ 1.83 MHz
    Motherboard
    intel 965 chipset family
    Memory
    2 GB DDR 2 SD RAM @ 667 MHz
    Graphics Card(s)
    On board upto 358 MB RAM
    Sound Card
    Onboard
    Monitor(s) Displays
    15"
    Hard Drives
    160 GB WDC
Messages
4
#3
Hi thanks for replying i can browse the web no pop ups. I am currently using AVG8.5. It is just when i try to update my laptop or update software i am already running. Another thing is i tried to run a scan from a website and again it would not let me do this.
Thanks Andy
 
Last edited:

My Computer

Ardneh

Vista Guru
Messages
618
#4

My Computer

System One

  • Manufacturer/Model
    Compaq/SR5130NX
    CPU
    AMD AthlonTM 64x2 3800+
    Memory
    4 GB
    Graphics Card(s)
    NVIDIA GeForce 6150 SE

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