CD/DVD rom not working Please help

[mikemc90]

Ok I started having problems with my CD/DVD rom. It just stopped reading cd's but would still read DVD's but now it will not read anything. Its an lite-on 1693s. I tried putting a new CD/DVD rom in and it does the samething with that one so its not the CD/DVD rom. I read how to delete the upper and lower filters in the registry. I did that but i made a mistake. I deleted the files themseves so now there is no upper or lower filters listed in the registry for this device. Of course I did not back it up before I did this. So now the drive is worthless. I have the Vista (thats what I am running) upgrade disk but it will not read anything. It states that there is no media in the drive. I have checked so make sure there were no errors on the device manager and there is none. I am not sure what to do at this point I really need help with this. How or what can I do now? Thanks for all and any help
Mike

 

[kenny111111]

I deleted the files themseves so now there is no upper or lower filters listed in the registry for this device.

Hello
Thats what you are suppost to do! have you tried the cd/dvd drive since?
here are the instructions. Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

good luck

 

[richc46]

Welcome to Vista Forums.

If the sage advice given by Kenny does not work and the problem is fairly current, I would try a system restore.

 

[stoneys-nutz]

Hello mikemc90,
Try this autofix from MS.

Your CD drive or DVD drive is missing or is not recognised by Windows or other programs

When you have done that, go to device manager and confirm that your DVD/CD player is showing there.
Hope this helps, good luck and post your results.

 

[mikemc90]

Ok thanks guys! I tried doing all that and it still does not read. It show up in the device manager and it says its working fine. I also did a check to see if there was a newer driver for it and it stated it is using the newest one. I ran the auto fix and it said there was a problem but it could not fix it. I am at a lost of this! Thanks for any more help!
Mike

I checked the system restore points and the only ones listed are after I started having this problem.

 

[stoneys-nutz]

Follow this tutorial to check and repair your file system.

http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

 

[mikemc90]

Ok I will give that a try! Thanks!
Mike

 

[mikemc90]

I did that and it shows a TON of files. It states CSI Transaction @0x1393b8 destroyed a few times are these the files that are missing??? Thanks
Mike

 

[stoneys-nutz]

You will need to run this again until it shows no files are corrupt.

 

[mikemc90]

It stated that it can not fix them all. Do I keep running it anyway until it fixes them? Thanks for the help!
Mike

 

[richc46]

It is a good feature, but lazy, it fixes one file at a time. Then gives that report. Do it several times, at least. I think that it will work. If you try several more time to no avail, we can talk about a reapir install.

 

[mikemc90]

ok How would I do the repair install?

 

[stoneys-nutz]

Take a look at this tutorial.

http://www.vistax64.com/tutorials/194765-system-recovery-options.html

 

[mikemc90]

I tried that and it will not boot from the CD/DVD because it can not see the disk in the drive. So does that leave me with SFC scannow as the only way to fix this??

 

[kenny111111]

Does it tell witch files it can't repair? I have the same version(home premium 32bit) I can upload "any files" you need and install them that way!!...good luck

 

[mikemc90]

It does not say anything about files not being repaired. I can email the text file if you want to see if you see anything? THanks
MIke

 

[kenny111111]

just post it,so we can get a professional opinion. just copy and paste!

 

[mikemc90]

the log is 18MB!

 

[stoneys-nutz]

Can you confirm that the DVD/CD drive shows in the Bios, thanks.
Also, can you go to device manager, right click IDE ATAT/ATAPI, and choose scan for hardware changes.

 

[mikemc90]

I did a search for [sr] files and it came up with
00000007 [SR] Beginning Verify and Repair transaction
2010-01-21 21:13:59, Info CSI 00000008 Repair results created:
POQ 0 starts:
0: Move File: Source = [l:192{96}]"\SystemRoot\WinSxS\Temp\PendingRenames\894facb3219bca0165000000b0042c0f._0000000000000000.cdf-ms", Destination = [l:104{52}]"\SystemRoot\WinSxS\FileMaps\_0000000000000000.cdf-ms"
1: Move File: Source = [l:162{81}]"\SystemRoot\WinSxS\Temp\PendingRenames\f8c1acb3219bca0166000000b0042c0f.$$.cdf-ms", Destination = [l:74{37}]"\SystemRoot\WinSxS\FileMaps\$$.cdf-ms"
2: Move File: Source = [l:208{104}]"\SystemRoot\WinSxS\Temp\PendingRenames\6a3faeb3219bca0167000000b0042c0f.$$_ehome_40103e2da1d121de.cdf-ms", Destination = [l:120{60}]"\SystemRoot\WinSxS\FileMaps\$$_ehome_40103e2da1d121de.cdf-ms"
3: Move File: Source = [l:218{109}]"\SystemRoot\WinSxS\Temp\PendingRenames\7732ccb3219bca0168000000b0042c0f.program_files_ffd0cbfc813cc4f1.cdf-ms", Destination = [l:130{65}]"\SystemRoot\WinSxS\FileMaps\program_files_ffd0cbfc813cc4f1.cdf-ms"
4: Move File: Source = [l:244{122}]"\SystemRoot\WinSxS\Temp\PendingRenames\e6a4ccb3219bca0169000000b0042c0f.program_files_common_files_d7a65bb2f0e854e7.cdf-ms", Destination = [l:156{78}]"\SystemRoot\WinSxS\FileMaps\program_files_common_files_d7a65bb2f0e854e7.cdf-ms"
5: Move File: Source = [l:278{139}]"\SystemRoot\WinSxS\Temp\PendingRenames\30f1ccb3219bca016a000000b0042c0f.program_files_common_files_microsoft_shared_818c5a0e45020fba.cdf-ms", Destination = [l:190{95}]"\SystemRoot\WinSxS\FileMaps\program_files_common_files_microsoft_shared_818c5a0e45020fba.cdf-ms"
6: Move File: Source = [l:286{143}]"\SystemRoot\WinSxS\Temp\PendingRenames\0ed6cdb3219bca016b000000b0042c0f.program_files_common_files_microsoft_shared_ink_3c86e3db0b3b254c.cdf-ms", Destination = [l:198{99}]"\SystemRoot\WinSxS\FileMaps\program_files_common_files_microsoft_shared_ink_3c86e3db0b3b254c.cdf-ms"
7: Move File: Source = [l:292{146}]"\SystemRoot\WinSxS\Temp\PendingRenames\5822ceb3219bca016c000000b0042c0f.program_files_common_files_microsoft_shared_ink_en_7a951cedcb9a5105.cdf-ms", Destination = [l:204{102}]"\
2010-01-21 21:13:59, Info CSI SystemRoot\WinSxS\FileMaps\program_files_common_files_microsoft_shared_ink_en_7a951cedcb9a5105.cdf-ms"


thats what was in the log