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Control Panel menus closing right after being opened

AJ001

New Member
Posts
7
#1
So when I open the control panel I can only access certain menus. The ones I cant open mainly are User Account Controls, System and Performance Information and Tools. Any ideas on how to fix this problem?
 

My Computer

#2
Hello AJ001,

Welcome to Vista Forums!

I would suggest running a virus scan, spyware scan, and malware scan.
This type of problem seems to be comonly associated with those type of infections.

Hope this helps,
Ben
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel(R) Celeron(R) CPU 420 @1.60 GHz
    Motherboard
    Dell Inspion 530 Default
    Memory
    PNY 4GB 240-Pin SDRAM DDR2 800 (PC2 6400) Dual Channel
    Graphics Card(s)
    ATI Radeon HD 2400 PRO
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Gateway PnP Monitor
    Screen Resolution
    1024x768 @ 75 Hz
    Hard Drives
    Seagate 250G ATA SATA-II
    Case
    Dell Inspiron 530
    Cooling
    None
    Mouse
    Logitech EX100 Combo
    Keyboard
    Logitech EX100 Combo
    Internet Speed
    100 MB/s

AJ001

New Member
Posts
7
#3
Thanks. I ran McAfee and windows defender but neither of them came up with anything... I'm gonna try to get my hands on adAware and scan with that
 

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johngalt

Antidisestablishmentarianist
Vista Guru
3rd Rock

Posts
3,944
#4
Is your login (username) an administrator or a regular (standard) user?
 

My Computers

System One System Two

  • Operating System
    Windows 10 Insider Preview current build
    Manufacturer/Model
    The Beast Model V
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified3
    Memory
    3 * 4GB Mushkin Enhanced Redline CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GTX 970
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS SATA II
    Seagate ST1500DL001 7200 RPM SATA II
    Intel SSDSA2M080G2GC SATA II SSD
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU) + Air (2 * 210 mm + 3 * 120mm fans)
    Mouse
    Logitech MX Master
    Keyboard
    Logitech G15 (gen 2)
    Internet Speed
    Cable: 330+ Mbps down / 30+ Mbps up
  • Operating System
    Windows 10 Insider Preview (current)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15"
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL SSDSC2CW180A
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    330+ Mbps downstream | 30+ Mbps upstream
#6
AJ001,
I have read that Macafee isnot the greatest program. If you like it then that is completely your choice. But here is what i suggest.
If you are good with computers(and be honest with yourself), use comodo internet security. I has a built in firewall which blows windows firewall out of the water. Also has a great anti-virus scanner.
If you are not then you should download Avast! home edition. This was my previous AV and it works just as well but there is no firewall and is ment for more basic users(my opinion, no offense to anyone but comodo is much more advances then Avast).
Also, try scans with MalwareBytes and Spybot S+D(all 4 programs can be found in brinks FREE Software Thread
http://www.vistax64.com/software/115872-free-software-list-vista.html

Once again that is what I would do.

Hope this helps,
Ben
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel(R) Celeron(R) CPU 420 @1.60 GHz
    Motherboard
    Dell Inspion 530 Default
    Memory
    PNY 4GB 240-Pin SDRAM DDR2 800 (PC2 6400) Dual Channel
    Graphics Card(s)
    ATI Radeon HD 2400 PRO
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Gateway PnP Monitor
    Screen Resolution
    1024x768 @ 75 Hz
    Hard Drives
    Seagate 250G ATA SATA-II
    Case
    Dell Inspiron 530
    Cooling
    None
    Mouse
    Logitech EX100 Combo
    Keyboard
    Logitech EX100 Combo
    Internet Speed
    100 MB/s

Airbot

---------------
Posts
2,010
#9
Hi Aj011,

I would suggest that you schedule a boot time scan with avast. Open avast and in the top left corner click on the settings icon. click on scedule boot time scan. click it and check archived files as well. restart your computer and let it run. WHen it prompts you to take an action for a virus then try to delete it if possible or put in quarantine. You may have only one virus or many as it will prompt you every time it finds something. Just let it run thru and when it's finished it will restart your comp.

It's usually good to have only one major Antivirus program installed on your machine. More than that and you can have conflicting problems. You can have one or more antispyware/adware programs installed as well without any problems. Some good ones are Malwarebytes Anti malware and A Squared Free but there are others, it's your choice. If your problem persists after your scan you can run System File Checker and Checkdisk.

http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html


Just some simple suggestions :)
 

My Computer

System One

  • Manufacturer/Model
    Airbot 2.0
    CPU
    Core i7 920 (D0) @ 4Ghz, 26c idle- 65c full load on air
    Motherboard
    Asus P6X58D Premium -Sata 6Gb/s - USB 3.0
    Memory
    12GB Corsair Dominator -CMD12GX3M6A1600C8
    Graphics Card(s)
    EVGA Nvidia GTX 480 -Fermi
    Sound Card
    ASUS Xonar D2X
    Monitor(s) Displays
    LG 24" Flatron W2453V-PF Full HD 1080p 2ms response time
    Screen Resolution
    [email protected]
    Hard Drives
    1 OCZ Vertex2 180GB SSD
    1 TB Samsung Spinpoint F1 7200RPM 32MB cache
    2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

    Pioneer DVD Burner DVR-S18M
    PSU
    Corsair HX1000W
    Case
    Cooler Master HAF 932
    Cooling
    Case Fans -3 230mm, 1 140mm/CPU - Tuniq Tower 120 Extreme
    Mouse
    Logitech Wireless MK700
    Keyboard
    Logitech Wireless MK700
    Internet Speed
    100 MBPS DL 30.17Mbps UL 0.98Mbps
    Other Info
    Windows 7
    Processor-7.7 RAM- 7.9 Graphics-7.9 Gaming Graphics- 7.9 HDD- 7.8

    W.E.I final score= 7.7

    Windows Vista=5.9

AJ001

New Member
Posts
7
#10
Thanks for the advice. I did run the boot time scan with avast and thats when it came up with the virus and I deleted it, but yet the problem persists. Ill try some the spyware software you mentioned
 

My Computer

#11
Thats very weird AJ001,
I will do some google searches on this and see if i cant get anything on it. Ill be back as soon as i get some info

Sorry for the wait,
Ben
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel(R) Celeron(R) CPU 420 @1.60 GHz
    Motherboard
    Dell Inspion 530 Default
    Memory
    PNY 4GB 240-Pin SDRAM DDR2 800 (PC2 6400) Dual Channel
    Graphics Card(s)
    ATI Radeon HD 2400 PRO
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Gateway PnP Monitor
    Screen Resolution
    1024x768 @ 75 Hz
    Hard Drives
    Seagate 250G ATA SATA-II
    Case
    Dell Inspiron 530
    Cooling
    None
    Mouse
    Logitech EX100 Combo
    Keyboard
    Logitech EX100 Combo
    Internet Speed
    100 MB/s
#12
Aj,
Do you have SP1 installed?
I have read in a few places that sometimes this update does help.
Let me know
Ben
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel(R) Celeron(R) CPU 420 @1.60 GHz
    Motherboard
    Dell Inspion 530 Default
    Memory
    PNY 4GB 240-Pin SDRAM DDR2 800 (PC2 6400) Dual Channel
    Graphics Card(s)
    ATI Radeon HD 2400 PRO
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Gateway PnP Monitor
    Screen Resolution
    1024x768 @ 75 Hz
    Hard Drives
    Seagate 250G ATA SATA-II
    Case
    Dell Inspiron 530
    Cooling
    None
    Mouse
    Logitech EX100 Combo
    Keyboard
    Logitech EX100 Combo
    Internet Speed
    100 MB/s

Airbot

---------------
Posts
2,010
#13
DId you try system file checker and checkdisk yet?
 

My Computer

System One

  • Manufacturer/Model
    Airbot 2.0
    CPU
    Core i7 920 (D0) @ 4Ghz, 26c idle- 65c full load on air
    Motherboard
    Asus P6X58D Premium -Sata 6Gb/s - USB 3.0
    Memory
    12GB Corsair Dominator -CMD12GX3M6A1600C8
    Graphics Card(s)
    EVGA Nvidia GTX 480 -Fermi
    Sound Card
    ASUS Xonar D2X
    Monitor(s) Displays
    LG 24" Flatron W2453V-PF Full HD 1080p 2ms response time
    Screen Resolution
    [email protected]
    Hard Drives
    1 OCZ Vertex2 180GB SSD
    1 TB Samsung Spinpoint F1 7200RPM 32MB cache
    2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

    Pioneer DVD Burner DVR-S18M
    PSU
    Corsair HX1000W
    Case
    Cooler Master HAF 932
    Cooling
    Case Fans -3 230mm, 1 140mm/CPU - Tuniq Tower 120 Extreme
    Mouse
    Logitech Wireless MK700
    Keyboard
    Logitech Wireless MK700
    Internet Speed
    100 MBPS DL 30.17Mbps UL 0.98Mbps
    Other Info
    Windows 7
    Processor-7.7 RAM- 7.9 Graphics-7.9 Gaming Graphics- 7.9 HDD- 7.8

    W.E.I final score= 7.7

    Windows Vista=5.9

AJ001

New Member
Posts
7
#14
I checked if i had SP1 and I already do, but I'll try to redownload it and see if it fixes the problem or not. I did run system file checker and it said there were errors and it fixed some of them, but the majority could not be repaired. Chkdsk wont run in write mode so it hasn't helped any, thats the main reason I'm trying to get this problem fixed
 

My Computer

#15
Hey AJ001,
I have done a ton of research and didnt find much. Trying running WIse Registry Cleaner 3. I know it seems odd but its worth a shot. Maybe there is something unwanted in there that it could pick up. The program is free in brinks list of free software. MAKE SURE YOU BACK UP YOUR REGISTRY FIRST! DO A SYSTEM RESTORE CHECKPOINT ALSO!!!!
Let me know how it goes
Ben
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel(R) Celeron(R) CPU 420 @1.60 GHz
    Motherboard
    Dell Inspion 530 Default
    Memory
    PNY 4GB 240-Pin SDRAM DDR2 800 (PC2 6400) Dual Channel
    Graphics Card(s)
    ATI Radeon HD 2400 PRO
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Gateway PnP Monitor
    Screen Resolution
    1024x768 @ 75 Hz
    Hard Drives
    Seagate 250G ATA SATA-II
    Case
    Dell Inspiron 530
    Cooling
    None
    Mouse
    Logitech EX100 Combo
    Keyboard
    Logitech EX100 Combo
    Internet Speed
    100 MB/s

Studley

New Member
Posts
1
#16
Greetings,

was there ever a solution to this problem? I have it now. I am Vista Home Premium x64 with SP2. I did have a small issue when I got the computer as it was installed in German. I had to use a tweak to get it into English.

Now I cannot open User Administration (and a few others) and I cannot get Windows Updates to work. Any help and advice is appreciated.

S.
 

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