CPU RMA OC question

chaosrealm93

Power User
hello all, im gonna be sending a CPU back to AMD for RMA and before i do that, i just want to know if their warranty covers overclocking.
 

My Computer

System One

  • CPU
    AMD Phenom ii 940 - 3.60GHz
    Motherboard
    ASUS M3A79-T Deluxe
    Memory
    Kingston HyperX 2x2GB 1066MHz 4096MB
    Graphics card(s)
    4870 1GB
    Sound Card
    N/A
    Monitor(s) Displays
    Viewsonix VX2240w
    Screen Resolution
    1680 x 1050
    Hard Drives
    Western Digital Caviar Black 1TB 7200rpm
    PSU
    Corsair AX850
    Case
    Coolermaster HAF 932
    Cooling
    Scythe Mugen 2 rev.b
    Mouse
    Logitech G500
    Keyboard
    Das Keyboard Silent Professional
    Internet Speed
    iunno.
Only if it is a Black Edition. If not, then there's about a 65% chance they won't realize you over clocked it. :)
 

My Computer

System One

  • Manufacturer/Model
    Self-Built
    CPU
    AMD PHENOM X4 9600 BE 2.3GHZ @ 2.46GHZ
    Motherboard
    TA790GX 128M AM2+
    Memory
    8GB OCZ PC6400 800MHZ DDR2 RAM
    Graphics card(s)
    NVIDIA GTS 250 1GB VRAM
    Sound Card
    SB5120 24-BIT 7.1
    Monitor(s) Displays
    AOC 2330V 23" LCD
    Screen Resolution
    1920x1080
    Hard Drives
    250GB SEAGATE HDD
    PSU
    650W
    Case
    GENERIC
    Cooling
    3 120MM FANS
    Mouse
    MS WIRELESS DESKTOP 3000
    Keyboard
    MS WIRELESS DESKTOP 3000
    Internet Speed
    6MB/s
    Other Info
    Main Machine. Just upgraded my RAM to 8GB. Next task will be to get a new processor for this machine ( 9650 was for my secondary machine )
thx!! =)
 

My Computer

System One

  • CPU
    AMD Phenom ii 940 - 3.60GHz
    Motherboard
    ASUS M3A79-T Deluxe
    Memory
    Kingston HyperX 2x2GB 1066MHz 4096MB
    Graphics card(s)
    4870 1GB
    Sound Card
    N/A
    Monitor(s) Displays
    Viewsonix VX2240w
    Screen Resolution
    1680 x 1050
    Hard Drives
    Western Digital Caviar Black 1TB 7200rpm
    PSU
    Corsair AX850
    Case
    Coolermaster HAF 932
    Cooling
    Scythe Mugen 2 rev.b
    Mouse
    Logitech G500
    Keyboard
    Das Keyboard Silent Professional
    Internet Speed
    iunno.
they dont cover any hardware if its been overclocked , they unlock the multiplier and charge more for it , but they still wont cover it if you overclock it

This limited warranty does not cover damages due to external causes, including improper use, problems with electrical power, accident, neglect, alteration, repair, improper installation, or improper testing.

the small print states they include overclocking as "improper use" no matter what edition it is

chances are they wont even check , but if they do they will know its been overclocked (assuming the damage was done due to the oc)
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Mouse
    Logitech G5 Gamer
    Keyboard
    Razer Reclusa
    Internet Speed
    8mb
well idk. my problem is this:

-a lot of BSODs
-some black screens:
ntfs.sys 0xc0000221
winload.exe 0xc0000221
ntoskrnl.exe 0xc0000221
-superfetch has stopped working

i tried RMA-ing my memory to corsair 3 times and they all failed memtest. i began to suspect it was something else other then memory. i asked the guys at corsair and they said it might be the memory controller on the CPU. thats when i contacted the guys at AMD and set up a RMA. i forgot to ask them whether OCing my CPU will void warranty, but i think its better that i didnt ask. lol
 

My Computer

System One

  • CPU
    AMD Phenom ii 940 - 3.60GHz
    Motherboard
    ASUS M3A79-T Deluxe
    Memory
    Kingston HyperX 2x2GB 1066MHz 4096MB
    Graphics card(s)
    4870 1GB
    Sound Card
    N/A
    Monitor(s) Displays
    Viewsonix VX2240w
    Screen Resolution
    1680 x 1050
    Hard Drives
    Western Digital Caviar Black 1TB 7200rpm
    PSU
    Corsair AX850
    Case
    Coolermaster HAF 932
    Cooling
    Scythe Mugen 2 rev.b
    Mouse
    Logitech G500
    Keyboard
    Das Keyboard Silent Professional
    Internet Speed
    iunno.
ha ha no best not ask em that ;) i have rma'd a dodgy cpu after overclocking it , they just sent me a new one , i assume they didnt check lol
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Mouse
    Logitech G5 Gamer
    Keyboard
    Razer Reclusa
    Internet Speed
    8mb
thx!! =P

(btw, just out of curiosity, how WOULD they check for overclocking evidence? i mean its not like theres a memory chip inside logging all its frequencies rite?.....)
 

My Computer

System One

  • CPU
    AMD Phenom ii 940 - 3.60GHz
    Motherboard
    ASUS M3A79-T Deluxe
    Memory
    Kingston HyperX 2x2GB 1066MHz 4096MB
    Graphics card(s)
    4870 1GB
    Sound Card
    N/A
    Monitor(s) Displays
    Viewsonix VX2240w
    Screen Resolution
    1680 x 1050
    Hard Drives
    Western Digital Caviar Black 1TB 7200rpm
    PSU
    Corsair AX850
    Case
    Coolermaster HAF 932
    Cooling
    Scythe Mugen 2 rev.b
    Mouse
    Logitech G500
    Keyboard
    Das Keyboard Silent Professional
    Internet Speed
    iunno.
no it is odd , but well known amongst the oc'ing community that if you do rma a chip damaged my an OC and they check it they ALWAYS know :shock:

maybe its magic ;) , Its what they do , they build cpu's and know what damage is caused by what effect , im an electrician , i specialise in the rewind and repair of electric motors , if you bring me a burnt out/damaged motor i can tell you exactly whats caused it after a quick examination , i assume its the same with them , only more technical :p
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Mouse
    Logitech G5 Gamer
    Keyboard
    Razer Reclusa
    Internet Speed
    8mb
Hello chaosrealm93,
If you have a minidump file, upload it and we will take a look at it.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
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