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DirectX Won't Install


New Member
Went to the MS download site to download DirectX End-User Runtime Web Installer and can only get as far as initializing the setup. After accepting the agreement I get this error message: An internal system error occured. Please refer to DXE-error.log and DirectX.log in your Windows folder to determine problem.

I then downloaded DirectX SDK and it installed ok but I uninstalled it because I didn't need all it contained and thought that if it installed ok, the other basic one should too, but when I tried it again, I got the same error message.

Any idea what is going on here? Thanks!!

32 bit Home Premium, SP1

My Computer


Vista Guru
Gold Member
Hampton Roads, Virginia, USA
what is the dxe-error?

attach the log in a .zip file

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Intel 945PM + ICH7 Chipset
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)

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