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Performance & Maintenance Disk Cleanup Windows Error Reporting Bug Fix

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
Disk Cleanup Windows Error Reporting Bug Fix How to Fix the Vista Disk Cleanup Windows Error Reporting Bug
This will show you how to fix the bug in Disk Cleanup when the Per user and System archived and queued Windows Error Reporting Files listings have large GB sizes to clean that will cause you to have to reinstall Vista to fix if you clean them.
Published by Brink Category: Performance & Maintenance 
#1
ByLine
How to Fix the Vista Disk Cleanup Windows Error Reporting Bug
Synopsis
This will show you how to fix the bug in Disk Cleanup when the Per user and System archived and queued Windows Error Reporting Files listings have large GB sizes to clean that will cause you to have to reinstall Vista to fix if you clean them.
How to Fix the Vista Disk Cleanup Windows Error Reporting Bug


information   Information
This will show you how to fix the bug in Disk Cleanup when the listed items below have huge GB file sizes.
  • Per user archived Windows Error Reporting Files
  • Per user queued Windows Error Reporting Files
  • System archived Windows Error Reporting Files
  • System queued Windows Error Reporting Files
Note   Note
This is thought to be caused by some registry cleaning program that was allowed to delete or delete part of these registry entries located at:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\VolumeCaches

Registry.jpg

warning   Warning
Cleaning these listed items in Disk Cleanup without fixing this bug first will cause you to have to reinstall Vista.

EXAMPLE: Disk Cleanup with and with this Error Bug
Disk_Cleanup_Error.jpg Fixed.jpg


Here's How:
NOTE:
This will restore the default registry entries in the location in the NOTE at the top of the tutorial.
1. Click on the download button below to download the file below.​
Fix_DiskCleanup_Error_Reporting.reg
download

2. Click on Save, and save the .reg file to the Desktop.​
3. Right click on the .reg file(on Desktop) and click Merge.​
4. Click on the Run button for Security Warning pop-up.​
5. Click on Continue (UAC), Yes, and then OK when prompted.​
6. When done, you can delete the .reg file (on Desktop).​
7. If you have the 64 bit Vista, then you will also need to do this tutorial to fix the Disk Cleanup shortcut. See: How to Correct Disk Cleanup Shortcut for Vista 64 bit
NOTE: The Disk Cleanup shortcut is correct in the 32 bit Vista.​
8. Log off and log on, or restart the computer to apply the changes.​
That's it,
Shawn


 
Last edited:

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stevefoxon

New Member
Messages
2
#2
Hi. I seem to recall having this bug in 32 bit Vista about a year ago; now I have switched to x64, and after installing everything I ran disk cleanup on the C drive and the "system queued windows error report" has come up with just over 5GB. So I thought I'd check this was OK to delete and found this tutorial. So I downloaded and merged to the registry, and am still getting (after reboot) 5GB. Do I take it that this is safe to delete, along with the fact that the bug seems to give much bigger figures?

By the way, thanks for the great tutorials, I have come across this site 3 times in the last couple of weeks when searching for stuff, and it came up trumps every time :)

Cheers.
 

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Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#3
Hello Steve, and welcome to Vista Forums.

Did you also correct the Disk Cleanup shortcut since you have the 64 bit Vista? If you have, then you should be fine with only 5GB total. Of course, you should do a Complete PC Backup since you have Vista Ultimate to be extra safe though.

Hope this helps,
Shawn
 

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    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
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    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
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    Seasonic Prime Titanium 850W
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    Corsair Hydro H115i
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    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
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    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
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    HP Envy Y0F94AV
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    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
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    Conexant ISST Audio
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    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

stevefoxon

New Member
Messages
2
#4
Hi. Yes, I did that fix, and also have run from both that, and also the properties of the disk. As you say, I will backup first and then give it a go.

Cheers.
 

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Brink

Staff member
mvp
Messages
32,202
Location
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#5
You're welcome Steve. That would be a nice amount of junk removed.

Shawn
 

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System One System Two

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    Windows 10 Pro 64-bit
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    Intel i7-8700K 5 GHz
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    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
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    Integrated
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    3 x 27" Asus VE278Q
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    1920x1080
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    Other Info
    Logitech Z625 speaker system,
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    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
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    HP Envy Y0F94AV
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    i7-7500U @ 2.70 GHz
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    16 GB DDR4-2133
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    NVIDIA GeForce 940MX
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    17.3" UHD IPS touch
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    Hard Drives
    512 GB M.2 SSD

mmmf

New Member
Messages
3
#6
Thanks for your work in fixing this bug...but why, oh why, haven't Microsoft put in their own permanent fix for this very old problem?? :mad::mad::mad:

When I try the reg script that I downloaded to the desktop, I get a message saying that this cript can only be run from within the Registry.
Can you advise? :sick:
 

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Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#7
You're welcome mmmf, and welcome to Vista Forums.

Well, this problem is usually associated with using a registry cleaning program that was improperly allowed to delete certain registry entries. This cannot be blamed on Microsoft since this problem is caused inadvertently by the computer user and a 3rd party program. ;)

We all make mistakes though. :)


When I try the reg script that I downloaded to the desktop, I get a message saying that this cript can only be run from within the Registry.
Can you advise? :sick:

When you download and save the reg file to the desktop, does it have a icon that looks like this?

Reg_Icon.jpg

If not, then the default association for the .reg file extension has been changed. In Method Two of this tutorial, you will need to .reg (Name) file extension back the Current Default of Registry Editor (C:\Windows\regedit.exe).

http://www.vistax64.com/tutorials/69758-default-programs.html

Hope this helps,
Shawn
 

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    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
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    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
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    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
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    1920x1080
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    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
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    Corsair Air 740
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    Other Info
    Logitech Z625 speaker system,
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    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
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    HP Envy Y0F94AV
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    i7-7500U @ 2.70 GHz
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    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
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    Monitor(s) Displays
    17.3" UHD IPS touch
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    3480 x 2160
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    512 GB M.2 SSD

mmmf

New Member
Messages
3
#8
When I hit the DOWNLOAD button, the following is actually downloaded to my desktop

'"5910d121899818-disk-cleanup-windows-error-reporting-bug-fix-fix_diskcleanup_
_error_reporting"

...and there is no file extension

The file type is under "Registration entries"

Sorry if I am doing something dumb!
 

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Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#9

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System One System Two

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    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
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    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
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    16 GB DDR4-2133
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    NVIDIA GeForce 940MX
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    Conexant ISST Audio
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    17.3" UHD IPS touch
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    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#11
mmmf,

That is the correct default program for reg files.

Are you using some kind of download manager program by chance?
 

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System One System Two

  • Show second system?
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    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
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    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

satcfan

New Member
Messages
2
#12
Hi!

I click on disk cleanup and found all those big files.. I didn't want to delete them so, I checked out this tutorial. I had installed the .reg file and restarted the computer. Still I get :

Debug Dump Files 147MB
System queued Windows Error Reporting 2.16GB
Per user archived Windows Error Reporting 53.8kb
Per user queued Win. Err. Rep. 2.50MB

I don't really remember if they were bigger files before instaling the .reg file.. but is it safe to delete them now if I installed the file??

I have windows home premium, 32bit..

Thanks!
 

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Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#13
Hello Satcfan, and welcome to Vista Forums.

Those sizes are about normal and will be safe to delete. You really only need to worry if all of them had a large GB size. :geek:

Shawn
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

thumper

New Member
Messages
2
#14
Hi, Sorry if this has been answered somewhere but I couldn't find it, including a Google search. Is it recommended everyone with Vista 64 bit install this fix even if they've never had GB-sized error reporting in Disk Cleanup? Or is this fix only for those who have seen these large sizes? I stumbled on this problem by accident browsing this (very wonderful) tutorial section! Scary! Never knew! Thanks for any clarification!
 

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Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#15
Hello Thumper, and welcome to Vista Forums.

Usually you would only install this fix if have this problem, but it will not hurt anything to install it if you do not since it only removes the bad registry entries and restores the default entries.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#17
You're welcome Thumper.
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

ezsurfing

New Member
Messages
6
#18
Hello,
I read the tutorial after noticing that my System Queued Windows Error Reporting had a size of 11.5GB and installed and ran the .reg editor but the size of the files are still the same as it was. Can I do the cleanup and delete those files or will I get into trouble for this?

I pasted a picture of the Clean Up window showing the size of the files.

cleanup.JPG
 

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System One

  • CPU
    Intel Core2 Quad Q6600
    Motherboard
    Gygabyte GA-X48T-DQ6
    Memory
    4GB Corsair XMS3 DHX 240-Pin DDR3 SDRAM DDR3 1600
    Graphics Card(s)
    Nvidia GeForce 9800GX2
    Sound Card
    Creative SoundBlaster X-Fi Fatal1ty Champion Series
    Monitor(s) Displays
    Samsung SyncMaster T240
    Screen Resolution
    1900x1200
    Hard Drives
    Samsung SpinpointF1 750GB, 32MB, 7200rpm
    PSU
    Coolmaster Real Power M700
    Case
    Antec Nine Hundred
    Cooling
    OCZ Gladiator MAX
    Mouse
    Razer Copperhead
    Keyboard
    Logitech G11

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#19
Hello Ezsurfing, and welcome to Vista Forums.

You should be fine with since it is the same after running the .reg file. To be extra safe you might create a restore point first as a backup.

Shawn
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

ezsurfing

New Member
Messages
6
#20
Hello Shawn, thanks for your answer. I created a restore point but I am still in doubt whether to do this as every time I have tried to do a restoration in the past hasn't worked at all. It always shows my restore points but after doing the restorations it always says that it couldn't be succesfully done. Maybe it has to do with my Internet Security or Antivirus.
I would like to do the clean up of those 11 GB but worried about deleting more than that and ending up in reinstalling everything because I can't restore. Is that a normal size for those files?
 

My Computer

System One

  • CPU
    Intel Core2 Quad Q6600
    Motherboard
    Gygabyte GA-X48T-DQ6
    Memory
    4GB Corsair XMS3 DHX 240-Pin DDR3 SDRAM DDR3 1600
    Graphics Card(s)
    Nvidia GeForce 9800GX2
    Sound Card
    Creative SoundBlaster X-Fi Fatal1ty Champion Series
    Monitor(s) Displays
    Samsung SyncMaster T240
    Screen Resolution
    1900x1200
    Hard Drives
    Samsung SpinpointF1 750GB, 32MB, 7200rpm
    PSU
    Coolmaster Real Power M700
    Case
    Antec Nine Hundred
    Cooling
    OCZ Gladiator MAX
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    Razer Copperhead
    Keyboard
    Logitech G11

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