Disk Cleanup Windows Error Reporting Bug Fix

ByLine
How to Fix the Vista Disk Cleanup Windows Error Reporting Bug
Synopsis
This will show you how to fix the bug in Disk Cleanup when the Per user and System archived and queued Windows Error Reporting Files listings have large GB sizes to clean that will cause you to have to reinstall Vista to fix if you clean them.
How to Fix the Vista Disk Cleanup Windows Error Reporting Bug


information   Information
This will show you how to fix the bug in Disk Cleanup when the listed items below have huge GB file sizes.
  • Per user archived Windows Error Reporting Files
  • Per user queued Windows Error Reporting Files
  • System archived Windows Error Reporting Files
  • System queued Windows Error Reporting Files
Note   Note
This is thought to be caused by some registry cleaning program that was allowed to delete or delete part of these registry entries located at:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\VolumeCaches

Registry.jpg

warning   Warning
Cleaning these listed items in Disk Cleanup without fixing this bug first will cause you to have to reinstall Vista.

EXAMPLE: Disk Cleanup with and with this Error Bug
Disk_Cleanup_Error.jpg Fixed.jpg


Here's How:
NOTE:
This will restore the default registry entries in the location in the NOTE at the top of the tutorial.
1. Click on the download button below to download the file below.​
Fix_DiskCleanup_Error_Reporting.reg
download

2. Click on Save, and save the .reg file to the Desktop.​
3. Right click on the .reg file(on Desktop) and click Merge.​
4. Click on the Run button for Security Warning pop-up.​
5. Click on Continue (UAC), Yes, and then OK when prompted.​
6. When done, you can delete the .reg file (on Desktop).​
7. If you have the 64 bit Vista, then you will also need to do this tutorial to fix the Disk Cleanup shortcut. See: How to Correct Disk Cleanup Shortcut for Vista 64 bit
NOTE: The Disk Cleanup shortcut is correct in the 32 bit Vista.​
8. Log off and log on, or restart the computer to apply the changes.​
That's it,
Shawn


 
Last edited:
Shawn Brink

Comments

Hi. I seem to recall having this bug in 32 bit Vista about a year ago; now I have switched to x64, and after installing everything I ran disk cleanup on the C drive and the "system queued windows error report" has come up with just over 5GB. So I thought I'd check this was OK to delete and found this tutorial. So I downloaded and merged to the registry, and am still getting (after reboot) 5GB. Do I take it that this is safe to delete, along with the fact that the bug seems to give much bigger figures?

By the way, thanks for the great tutorials, I have come across this site 3 times in the last couple of weeks when searching for stuff, and it came up trumps every time :)

Cheers.
 
Hello Steve, and welcome to Vista Forums.

Did you also correct the Disk Cleanup shortcut since you have the 64 bit Vista? If you have, then you should be fine with only 5GB total. Of course, you should do a Complete PC Backup since you have Vista Ultimate to be extra safe though.

Hope this helps,
Shawn
 
Hi. Yes, I did that fix, and also have run from both that, and also the properties of the disk. As you say, I will backup first and then give it a go.

Cheers.
 
Thanks for your work in fixing this bug...but why, oh why, haven't Microsoft put in their own permanent fix for this very old problem?? :mad::mad::mad:

When I try the reg script that I downloaded to the desktop, I get a message saying that this cript can only be run from within the Registry.
Can you advise? :sick:
 
You're welcome mmmf, and welcome to Vista Forums.

Well, this problem is usually associated with using a registry cleaning program that was improperly allowed to delete certain registry entries. This cannot be blamed on Microsoft since this problem is caused inadvertently by the computer user and a 3rd party program. ;)

We all make mistakes though. :)


When I try the reg script that I downloaded to the desktop, I get a message saying that this cript can only be run from within the Registry.
Can you advise? :sick:

When you download and save the reg file to the desktop, does it have a icon that looks like this?

Reg_Icon.jpg

If not, then the default association for the .reg file extension has been changed. In Method Two of this tutorial, you will need to .reg (Name) file extension back the Current Default of Registry Editor (C:\Windows\regedit.exe).

http://www.vistax64.com/tutorials/69758-default-programs.html

Hope this helps,
Shawn
 
When I hit the DOWNLOAD button, the following is actually downloaded to my desktop

'"5910d121899818-disk-cleanup-windows-error-reporting-bug-fix-fix_diskcleanup_
_error_reporting"

...and there is no file extension

The file type is under "Registration entries"

Sorry if I am doing something dumb!
 
mmmf,

That is the correct default program for reg files.

Are you using some kind of download manager program by chance?
 
Hi!

I click on disk cleanup and found all those big files.. I didn't want to delete them so, I checked out this tutorial. I had installed the .reg file and restarted the computer. Still I get :

Debug Dump Files 147MB
System queued Windows Error Reporting 2.16GB
Per user archived Windows Error Reporting 53.8kb
Per user queued Win. Err. Rep. 2.50MB

I don't really remember if they were bigger files before instaling the .reg file.. but is it safe to delete them now if I installed the file??

I have windows home premium, 32bit..

Thanks!
 
Hello Satcfan, and welcome to Vista Forums.

Those sizes are about normal and will be safe to delete. You really only need to worry if all of them had a large GB size. :geek:

Shawn
 
Hi, Sorry if this has been answered somewhere but I couldn't find it, including a Google search. Is it recommended everyone with Vista 64 bit install this fix even if they've never had GB-sized error reporting in Disk Cleanup? Or is this fix only for those who have seen these large sizes? I stumbled on this problem by accident browsing this (very wonderful) tutorial section! Scary! Never knew! Thanks for any clarification!
 
Hello Thumper, and welcome to Vista Forums.

Usually you would only install this fix if have this problem, but it will not hurt anything to install it if you do not since it only removes the bad registry entries and restores the default entries.

Hope this helps,
Shawn
 
Hello,
I read the tutorial after noticing that my System Queued Windows Error Reporting had a size of 11.5GB and installed and ran the .reg editor but the size of the files are still the same as it was. Can I do the cleanup and delete those files or will I get into trouble for this?

I pasted a picture of the Clean Up window showing the size of the files.

cleanup.JPG
 
Hello Ezsurfing, and welcome to Vista Forums.

You should be fine with since it is the same after running the .reg file. To be extra safe you might create a restore point first as a backup.

Shawn
 
Hello Shawn, thanks for your answer. I created a restore point but I am still in doubt whether to do this as every time I have tried to do a restoration in the past hasn't worked at all. It always shows my restore points but after doing the restorations it always says that it couldn't be succesfully done. Maybe it has to do with my Internet Security or Antivirus.
I would like to do the clean up of those 11 GB but worried about deleting more than that and ending up in reinstalling everything because I can't restore. Is that a normal size for those files?
 
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