Solved DVD drive disappears and reappears

entropy3737

New Member
I'm using vista 32bit home premium on a vaio laptop.

This week my DVD drive has stopped working and disappeared.

The DVD drive has disappeared.

Oddly enough, when I uninstalled and later reinstalled the DVD driver the drive temporarily reappeared for a day (so driver is current).

The DVD drive always responds to the physical eject button (so it is not a power issue).

Please help, happy new years.
 
Last edited:

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entropy3737

New Member
I reinstalled again and it is not coming back now. I don't know what else to do.
 

My Computer

System One

  • Manufacturer/Model
    Vaio vgn-n250e
    CPU
    t2250
    Memory
    4gb
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    1mb
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    University Instructor
    Country Flag
    usa
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    us district of columbia

johngalt

Antidisestablishmentarianist
Vista Guru
After reinstalling, did you perform Vista updates? Did you also by chance update any other programs?
 

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Brink

Staff member
mvp
Hello Entropy,

In addition to John's post above:

You might also check or replace the data cable on the drive. It may be loose or has gone bad.

You might see if installing the latest firmware software for your DVD drive may help any.
 

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    Operating System
    Windows 10 Pro 64-bit
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    CPU
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    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
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    Thermaltake Core P3
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    Corsair Hydro H115i
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    Logitech MX Master
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    Logitech wireless K800
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    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
    Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
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entropy3737

New Member
Thanks guys, but still my dvd driver has not returned.

I run periodic updates for programs automatically on this system, it is rather difficult to surmise which new updates corresponded with this problem (especially considering the drive may have disappeared weeks before I noticed it, lately I use this computer primarily for presentations).

I am unaware of the data cable and how to check it on an internal dvd player for a laptop, my searches on google on how to do this have turned up empty as well.

I have made new updates for the firmware of the dvd player.

I have made updates to vista just last night, after which I again reinstalled new drivers for the DVD player, all to no avail.
 

My Computer

System One

  • Manufacturer/Model
    Vaio vgn-n250e
    CPU
    t2250
    Memory
    4gb
    Internet Speed
    1mb
    Occupation
    University Instructor
    Country Flag
    usa
    State/Region Flag
    us district of columbia

Airbot

---------------
You might have a physical problem with the drive itself....do you have a warranty? If so, I would take it back and have them test and fix it.
 

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    1 OCZ Vertex2 180GB SSD
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    W.E.I final score= 7.7

    Windows Vista=5.9

entropy3737

New Member
Warranty is long gone, and when it does 'reappear' it states in device mngr that the dvd player is working properly.
 

My Computer

System One

  • Manufacturer/Model
    Vaio vgn-n250e
    CPU
    t2250
    Memory
    4gb
    Internet Speed
    1mb
    Occupation
    University Instructor
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    usa
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    us district of columbia

dinesh

Vista Expert
Vista Guru

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entropy3737

New Member
Success.


Guys, I can't thank you enough for your time and advice; I was almost on the verge of shopping for an external dvd before Dinesh saved me.

I had ran across the xp fix in my google searches, yet since I'm running vista, and I'm not a 'Power User', I had falesely assumed that fix to not apply.

Thanks again for getting me up and running again.
 

My Computer

System One

  • Manufacturer/Model
    Vaio vgn-n250e
    CPU
    t2250
    Memory
    4gb
    Internet Speed
    1mb
    Occupation
    University Instructor
    Country Flag
    usa
    State/Region Flag
    us district of columbia
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