email attachments won't open

Podger

New Member
I need some help - I cannot open attachments to emails. Am using Windows Live to manage emails and Windows Vista as OS. I can drag attachments to the desk top and open them but this is clumsy and time consuming. Also I cannot save attachments to my files and open them there. I can send emails with attachments.

What do I need to do? Is there some guru out there who can easily solve this?

Adrian
 

My Computer

System One

  • Country Flag
    uk

richc46

Vista Guru
Gold Member
Try another browser such as Fire Fox or Chrome
Temporarily disable the email scanning on your antivirus
Update your antivirus and run a scan

Windows Mail won't open-no error msg given
Although not your precise problem some of the suggestions, especially clean boot may help
 

My Computer

System One

  • Name
    Richard
    Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
    Country Flag
    usa
    State/Region Flag
    us connecticut

Podger

New Member
Dear richc46, thanks for the advice. But having done all 3 of the actions that you recommend, I find there is no improvement that I can see. Still unable to open or save email attachments

Adrian (alias Podger)
 

My Computer

System One

  • Country Flag
    uk

richc46

Vista Guru
Gold Member
Did you try the solution included in the link. It has helped others with similar problems
Be sure to try clean boot, given in the link.
Try another browser
If that does not work, this article touches most bases
http://help.expedient.com/mailnews/attachments.shtml
 

My Computer

System One

  • Name
    Richard
    Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
    Country Flag
    usa
    State/Region Flag
    us connecticut
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