Solved Epson stylus cx4800 General Error

M

michelsmith

Member
After clearing a paper jam, the printer lights up like a christmas tree indicating a general error "E". I'm convinced there is no paper residue left. However, I tried to take it apart to make sure. I was unsuccessful with taking it apart. I know it will cost more to repair than purchase a new one. Any suggestions on taking it apart and verifying there is no paper residue or getting to the cause of the general error? Help.
 
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My Computer

System One

does unplugging it from the wall reset the error codes?
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
Does the instruction booklet give any indication of what the error message means ?

I assume from your post that you've already unplugged it from the wall so ilikefree's suggestion obviously didn't reset the codes.

You do realise that you are posting in the Vista forum and you seem to be running Windows 7, although you haven't filled out your system specs so we don't know just what hardware you are using.
 

My Computer

System One

  • Operating System
    Windows 10 Home
    Manufacturer/Model
    HP Envy x360 Convertible 15-bq0xx
    CPU
    AMD A9 Stoney Ridge Technology
    Motherboard
    HP 8312 (Socket FP4)
    Memory
    8.00GB Dual-Channel Unknown (?-0-0-0)
    Graphics Card(s)
    Generic PnP Monitor (1920x1080@60Hz) 512MB ATI AMD Radeon R5
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Aud
    Monitor(s) Displays
    Generic PnP Monitor on AMD Radeon R5 Graphics
    Screen Resolution
    1920 x 1080
    Hard Drives
    119GB SanDisk SD8SN8U-128G-1006 (SSD)
    931GB Hitachi HGST HTS721010A9E630 (SATA
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft Optical Wheel Mouse
    Internet Speed
    62.86Mbps down 18.19Mbps up
    Other Info
    EPSON78D0CF (XP-332 335 Series) (Default Printer)
Have you tried going to the Epson site? Go through their troubleshooting / support menus ?
 

My Computer

System One

  • CPU
    Intel Q9400 @2.66gHZ 2.67gHZ
    Motherboard
    Gigabyte GA-EP45-DS3L
    Memory
    4 GB
    Graphics Card(s)
    Asus EN 9600GT
    Sound Card
    Onboard sound
    Monitor(s) Displays
    Samsung 23" P2350, 2ms
    Case
    Atrix
    Cooling
    stock
    Mouse
    Verbatim Rapier V1 ( Gaming mouse )
It may be a defective logic board, looking at the epson website, you can download the manual here. http://www.google.co.uk/url?sa=t&so...6PGwDA&usg=AFQjCNFMDXjwCKPWUwzhWc-BPzIfDQgFHA
I would not advise you to take it apart unless you know what you are doing, printers are very different from computers. There are many small fragile parts that are required to make it function properley.
As a last ditch attenpt, get some compressed air cans and try spraying that through the printing area.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Keyboard
    Logik
    Mouse
    Technika TKOPTM2
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
Joan Archer said:
Does the instruction booklet give any indication of what the error message means ?

I assume from your post that you've already unplugged it from the wall so ilikefree's suggestion obviously didn't reset the codes.

You do realise that you are posting in the Vista forum and you seem to be running Windows 7, although you haven't filled out your system specs so we don't know just what hardware you are using.
Click to expand...
I checked the error code on their site before I posted, it says there is a paper jam
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
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