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Error Message: The system could not find the environment option that was entered

ppickering

New Member
Messages
3
#1
I have been having this problem since I tried to download the latest version of Itunes and safari. I am not sure whether this is a coincidence or not. I have a windows vista pc.

It appears that I no longer have administrator status on my stand alone PC which has only one user account (ie: administrator) I tried to uninstall Safari via control panel which gave me the error messgage that I did not have administrator status. I then tried to uninstall a couple of other programs with the same result.

I then searched the internet to find an answer, the most helpful of which appeared to be deleting hotkeys from the registry (that were put there by safari). When I tried to access thre Regedit program I got the message "The system could not find the environment option that was entered". I have since a system repair from the vista CD which only gave me the same error message. It would appear if I try to open any program that requires an administrator status I cannot do so.

Please help
 

My Computer

Messages
3,375
#2
Hi,

What happens if you try that registry fix from Safe Mode?

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)

ppickering

New Member
Messages
3
#3
I tried and could access the Regedit from safe mode. however the entries that needed to be deleted according to the fix didn't exist in my registry so I am no better off.

Thanks
 

My Computer

Messages
3,375
#4
Hi,

Can you please download and run the batch file attached to this post. Then upload "C:\Windows\Temp\env.txt" to your next post. You may need to run it from Safe Mode.

Thanks,

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Messages
3,375
#5
Hi,

Can you also download and run the free Malwarebytes Anti-Malware just to make sure you are clear of infections.

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)

ppickering

New Member
Messages
3
#6
I downloaded the spyware stuff but got the same error message when I tried to run the program.

I am not sure how to upload so I have just copied the notepad doc that was generated when I ran the batch file in safe mode. Here it it

ALLUSERSPROFILE
APPDATA
CommonProgramFiles
COMPUTERNAME
COMSPEC
HOMEDRIVE
HOMEPATH
LOCALAPPDATA
LOGONSERVER
NUMBER_OF_PROCESSORS
OS
Path
PATHEXT
PROCESSOR_ARCHITECTURE
PROCESSOR_IDENTIFIER
PROCESSOR_LEVEL
PROCESSOR_REVISION
ProgramData
ProgramFiles
PROMPT
PUBLIC
SAFEBOOT_OPTION
SESSIONNAME
SystemDrive
SystemRoot
USERDOMAIN
USERNAME
USERPROFILE

Hope it helps
 

My Computer

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