Solved Event 1001 Windows Error Reporting

[BroTech315NY]

Windows Vista Business - Dell Desktop - IE9 Application Crash

A couple weeks ago I decided to download IE9 since I have been using Chrome mostly and every so often Firefox. Regardless, IE9 Crashes and loops with Windows error reporting prompts until close is clicked heavily or the application is force closed. I have included the event viewer information below. Im troubleshooting now but was also curious about some of the causes associated with this error.


INFORMATION entry via Event Viewer

Event 1001 Windows Error Reporting

Fault bucket 2511977869, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: iexplore.exe
P2: 9.0.8112.16421
P3: 4d76255d
P4: igdumdx32.dll
P5: 8.15.10.2413
P6: 4de942fb
P7: c0000005
P8: 00009754
P9:
P10:

Attached files:
C:\Users\James\AppData\Local\temp\WER45AE.tmp.version.txt

These files may be available here:

ERROR via Event Viewer

Faulting application iexplore.exe, version 9.0.8112.16421, time stamp 0x4d76255d, faulting module igdumdx32.dll, version 8.15.10.2413, time stamp 0x4de942fb, exception code 0xc0000005, fault offset 0x00009754, process id 0x17f8, application start time 0x01cd0d684160eda5

 

[Lottiemansion]

Hi
One solution appears to be to turn off accellerated graphics in internet explorer 9: -

How to Disable Hardware Acceleration (GPU Rendering) in Microsoft Internet Explorer 9 (IE9) to Fix Font Problem? - Tweaking with Vishal

The other is to update the graphics drivers from Intel: -

Intel® Driver Update Utility

 

[BroTech315NY]

Thank you for your response. I am looking into your suggestions and troubleshooting right now. I will let you know how it goes.

 

[BroTech315NY]

Worked like a charm. Turns out that was exactly what the problem was.

I will admit, I did not do much research before posting the issue but I dont think I would have solved this one as fast as you did. What portion of the event viewers message did you use to find the solution?

Thank you for your help on this.