Solved Experiencing (side by side application error). Need troubleshooting tips

RoloDman

Member
So far I have done this and it did not help:

1. Open an elevated command prompt. To do this, click Start, click All
Programs, click Accessories, right-click Command Prompt, and then click Run
as administrator. If you are prompted for an administrator password or for a
confirmation, type the password, or click Allow/Continue.

2. Type the following command, and then press ENTER:
sfc /scannow
(The sfc /scannow command scans all protected system files and replaces
incorrect versions with correct Microsoft versions.)


FYI, She gets the message when trying to launch the Second Life Phoenix Viewer, however Second Lifes Viewer 2 loads without error.

I am going to perform a CHKDSK on her Lenovo as recommended in an archived thread from this forum and hopefully that will solve the issue. Can anybody think of anything else?
 
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Shadowjk

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richc46

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niemiro

Banned
Hello!

You mentioned PhoenixViewer.exe as your main cause of this error. Since it seems free to download, I did download it, install it, and extract the manifest from it. Here is the manifest:

Code:
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<assembly xmlns="urn:schemas-microsoft-com:asm.v1" manifestVersion="1.0">
  <dependency>
    <dependentAssembly>
      <assemblyIdentity type="win32" name="Microsoft.VC80.CRT" version="8.0.50727.4053" processorArchitecture="x86" publicKeyToken="1fc8b3b9a1e18e3b"></assemblyIdentity>
    </dependentAssembly>
  </dependency>
  <dependency>
    <dependentAssembly>
      <assemblyIdentity type="win32" name="Microsoft.VC80.CRT" version="8.0.50727.762" processorArchitecture="x86" publicKeyToken="1fc8b3b9a1e18e3b"></assemblyIdentity>
    </dependentAssembly>
  </dependency>
</assembly>

This means that the most important step for you is downloading and installing the Visual C++ 2005, and then 2005 SP1 runtimes, as those are the versions referenced here. I provided links on your other topic.

Good luck!

Richard
 

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RoloDman

Member
My friend decided to purchase Windows 7. Thank you for all the help :)

P.S. I tried installing all the C++ redistributable's and the .NET framworks, this did not solve the issue.
 

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