Explorer crashes when selecting to print jpg


New Member
Whenever I right click on a jpg file, and select to print it, I get an appcrash for explorer.exe

[FONT=&quot]Problem signature:[/FONT]
[FONT=&quot] Problem Event Name: APPCRASH[/FONT]
[FONT=&quot] Application Name: explorer.exe[/FONT]
[FONT=&quot] Application Version: 6.0.6002.18005[/FONT]
[FONT=&quot] Application Timestamp: 49e01da5[/FONT]
[FONT=&quot] Fault Module Name: StackHash_4db1[/FONT]
[FONT=&quot] Fault Module Version: 6.0.6002.18005[/FONT]
[FONT=&quot] Fault Module Timestamp: 49e03821[/FONT]
[FONT=&quot] Exception Code: c0000374[/FONT]
[FONT=&quot] Exception Offset: 000afaf8[/FONT]
[FONT=&quot] OS Version: 6.0.6002.[/FONT]
[FONT=&quot] Locale ID: 1033[/FONT]
[FONT=&quot] Additional Information 1: 4db1[/FONT]
[FONT=&quot] Additional Information 2: 5ad48739b03c5694e84c73356f4382ce[/FONT]
[FONT=&quot] Additional Information 3: 4e83[/FONT]
[FONT=&quot] Additional Information 4: 4dfbd5e44ffcc76db3cdb93b05ab5150[/FONT]


  • non-printinting vista dialog Capture.JPG
    non-printinting vista dialog Capture.JPG
    17.2 KB · Views: 37

Ed Canuck

Power User
Right-Click on My Computer > Advanced System Settings > Data Execution Prevention; make sure that the radio button opposite "Turn on DEP for essential Windows programs and services only" is selected.

If it's already selected, let us know.

Otherwise, try to print again and let us know how it turns out.



New Member
Hello Ed,

Yes I already have "Turn on DEP for essential Windows programs and services only" selected.


  • DEP Capture.JPG
    DEP Capture.JPG
    31 KB · Views: 114