Explorer stops working even in Safe Mode

dandeeny

New Member
Have uploaded URL for my system specification page. In case this fails, my machine is an Acer Aspire 5633WLMi, 160 GB hard Drive (55 GB free), 2 GB RAM, loaded with OEM pre-installed Vista Home Premium (updated by now to SP2). System is 3.5 years old.

Early in its operating life the problem started and persists to this day - even in Safe Mode.

When I attempt to save a Window-created file (created using notepad, wordpad or other Windows program) to my hard drive or external flash drive, explorer crashes within 2 secs of clicking on
HTML:
Computer
in the file tree in the left hand pane of the explorer window. Peculiarly the program does not crash with the same invariable consistency if I click on the
expand directory
symbol to the left of the computer icon.

I am at a loss and would very much like NOT to have to re-install Vista.

Can anyone help ?


Dan :cry:
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5633 WLMi
    CPU
    Intel Core 2 Duo T5500 (1.66 GHz/2M)
    Memory
    2.0 GB
    Graphics Card(s)
    Mobile Intel 945 Express Chipset
    Sound Card
    Realtex High Definition Audio
    Screen Resolution
    1280 X 800
    Hard Drives
    160 GB

americancritic

Vista Guru
Gold Member
Hello and welcome to the forum.

First all all did you make a restore point before downloading anything to your computer...

Plus is your computer a laptop or desktop...
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive

dandeeny

New Member
Hi AmericanCritic.

No. This new Notebook computer was my first experience of using Windows Vista. It was acquired as a second,
computer and I was not very familiar with restore points or the restore process at that time. What can I read into the fact that the problem persists in Safe Mode (with no network support) ?

Dan
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5633 WLMi
    CPU
    Intel Core 2 Duo T5500 (1.66 GHz/2M)
    Memory
    2.0 GB
    Graphics Card(s)
    Mobile Intel 945 Express Chipset
    Sound Card
    Realtex High Definition Audio
    Screen Resolution
    1280 X 800
    Hard Drives
    160 GB

kesume

Vista Guru

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.

americancritic

Vista Guru
Gold Member
Hello

Follow Kesume's suggestion first then If I were you I would do the following...

1. Run a full updated virus scan using your internet security...
2. Run a full scan using malwarebytes, free version..Malwarebytes
If they both come back with no problems then lets do a sfc scan to see if it will fix it's self.


1. Click start...
2. Type cmd in the search box...
3. When the pop up list comes up go to the top and Right click on cmd.exe and run as adminstrator...
4. When the command box opens then type in sfc /scannow notice there is a space between the sfc and the forward slash. When the scan is done if there are any errors then run it 3 more time as it fix's more each time you run it, also here is the tutorial for doing the sfc.

http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
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