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External HD recognized, but not showing- Help!

I have a HP Personal Media Drive. I transferred files onto it from a mac (OSX) (mostly .avi, audio and picture files). Many of these files were originally transferred onto the mac from another PC.

When I plug in the USB to the PC (HP G50 Notebook) it comes up as 'new hardware found' and 'installing driver software', and it always appears in the device manager. The device manager says that the driver is up to date and working properly. However, it does not show up under My Computer and I cannot open the drive to access any of the files. I have uninstalled and reinstalled it, with no difference. I plugged it in once again to the mac and the driver opened right up. Does it need to be formated or something? I don't know what I'm doing wrong. If anyone can help me out I would really appreciate it!


My Computer

The partition type is the problem. For factory Fat32 volumes the installer for the drive's software has to configure it for Windows. If the drive is seeing a Unix type partition not Fat32 you may likely need to boot from a live Linux cd like ubuntu in order to copy files from it. Then you would simply see it reformatted to NTFS in the Disk Management tool in order to be assigned a logical drive letter for Windows use.

My Computer

System One

  • Manufacturer/Model
    Custom built desktops =2 Toshiba replace HP laptop
    AMD Phenom II X4 975 Deneb core 3.6ghz
    Gigabyte GA-790XTA-UD4
    Kingston Hyper X 1.5v DDR3 PC12800 1600mhz 16gb
    Graphics Card(s)
    MSI Radeon HD 5750 1tb
    Sound Card
    Creative X-Fi XtremeAudio PCIe
    Monitor(s) Displays
    Asus 19" HP 20" second lcd main HP 20" remote pc.
    Screen Resolution
    1440x900, 1600x900 main - 1600x900 2nd desktop
    Hard Drives
    WD Black Edition 1tb Sata II -2
    WD SAS "Heavy Duty" RE class 2tb - 2
    External usb/eSata WD Black 1tb main -1
    External usb only WD Green Power 1tb -1
    Corsair 750w 750TX main - Corsair 600w remote
    Antec 900-2 - SSD compatible eSata ports 2 - NZXT Vulcan 2nd
    Zalman CNPS9900A cpu, twin front 120s, top 200cm, rear 120
    MSI Interceptor D200
    AZIO Ilumminated keys gaming keyboard/volume control usb
    Internet Speed
    30mbps upgrade

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