files in documents have disappeared

helpjch

New Member
Hello there, I don't usually join forums just to get quick help, but I am really in a bind. I can imagine how stressful it can be to get random users asking questions all the time, but I am in dire need of help.

My mother saves all of her documents in her documents folder, she has her signed rental notes, bills, her tax returns amongst other things, and most every file in the documents folder has disappeared.

There are a couple files that didn't get deleted, some in her roboform folder (which is linked to her browser which is why I assume it wasn't deleted or, it might've been deleted but re-made when she opened her browser) and a couple other random files.

She hasn't been doing anything different the past couple days and she is not sure when exactly it happened, but she needs the files - and they're all gone.

I am not very knowledgeable with Vista but I have checked a few obvious things and none of them seemed to work. What I did try was checking to see if the files were suddenly hidden, but they're not - and the size of the folders is very small (There's about 71 folders and sub folders and of all the files and folders, these 71 folders are all that's left) The documents folder itself is about 1.36 MB (yes, MB.) and I am pretty sure if the files were somewhere in that folder the folder size would bigger, regardless of if the files were hidden or not.

These files are also not in the recycling bin, and I've searched for a couple obvious names via the start menu search on the bottom but they have all brought back nothing. Please help, these files are extremely important and we really need to get them back.

Please tell me they are not gone for good. :(
 

My Computer

lordbob75

Lord of Bobs
Vista Pro
Gold Member
Have you actually looked for the hidden files? As in Folder Options -> Show Hidden Files? Considering that word docs are only about 50 kb each, its perfectly possible that they are all there...

~Lordbob
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Mouse
    Razer Lachesis
    Keyboard
    Razer Tarantula
    Internet Speed
    not fast enough

helpjch

New Member
Yes I've tried that too, and there are more than just doc files, theres also PDFs and images in the folders too. The file size of the whole document folder should be much larger than 1.3x~ whatever MB.
 

My Computer

lordbob75

Lord of Bobs
Vista Pro
Gold Member
Oh ok I see. So we know that you really lost them. Interesting... Did you have them backed up?? I actually just found a really good way to back up all my school docs. Google Docs. Try that sometimes. It works great and its really simple to use.

~Lordbob
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Mouse
    Razer Lachesis
    Keyboard
    Razer Tarantula
    Internet Speed
    not fast enough

panais

Power User
Last edited:

My Computer

System One

  • Manufacturer/Model
    Custom Built by me.
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    Intel Core 2 Quad Q6600
    Motherboard
    Gigabyte GA-X38-DS4
    Memory
    KINGSTON HYPERX DDR2 4GB (2X2GB) PC6400 800MHZ DUAL CHANNEL KIT
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    SAPPHIRE RADEON HD4890 OC 1GB GDDR5
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    2/4/5.1/7.1-channel Realtek High Definition
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    Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1
    Screen Resolution
    1366x768 in Desktop,1920x1080p in gaming and video
    Hard Drives
    C:\WD VelociRaptor 150 GB,10,000 RPM
    D:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 No Raid.Copy Paste Is The Safest Way.
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    Seasonic 700W 80plus
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    A-Case Twin Engine BB
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    3 thermaltake smart case fan II + 1 arctic cooling fan
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    Wirelles Logitech Laser Mouse MX620
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    Wireless Logitech LX710
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    ADSL 4000plus
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    F:\Sony high speed sata Dvd Rewriter
    KINGSTON HYPER X FAN
    +Cordless Rumblepad 2

patio

Vista Pro
Gold Member
Have you restored the Recycle Bin just in case ? ?
 

My Computer

System One

  • CPU
    Intel Q6600
    Motherboard
    ASUS P5K MBoard.
    Memory
    4G OCZ PC2 8500 Platinum
    Graphics Card(s)
    EVGA 8800GTS Vid Card
    Hard Drives
    500G Seagate SATA
    200G Seagate SATA
    100G WD Caviar SATA
    80G WD Caviar IDE
    PSU
    OCZ Elite 800W PSU
    Case
    RaidMax Smilodon Case
    Other Info
    Lite-On dual layer DVD burner X 2
    Dos 6.2;Win2K;XP; &
    Vista Ultimate 64Bit.

lordbob75

Lord of Bobs
Vista Pro
Gold Member
In the future you may want to back them up...

~Lordbob
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Mouse
    Razer Lachesis
    Keyboard
    Razer Tarantula
    Internet Speed
    not fast enough

dinesh

Vista Expert
Vista Guru

My Computer

System One

  • Manufacturer/Model
    Compaq
    CPU
    intel core 2 duo T 5550 @ 1.83 MHz
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    intel 965 chipset family
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    2 GB DDR 2 SD RAM @ 667 MHz
    Graphics Card(s)
    On board upto 358 MB RAM
    Sound Card
    Onboard
    Monitor(s) Displays
    15"
    Hard Drives
    160 GB WDC
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