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fix volume

hi..so my sound volume keeps going down and I've tried doing system restore but it won't work. the volume just stays for a second or two before becoming mute. people online have suggested using the communication tab in control panel but my control panel doesn't have one. how can I fix it?

My Computer

what kind of computer are you using?
also what audio driver do you have installed on your computer?
Open Device Manager and expand the Sound, video and game controllers section to gather info on your audio device.

My Computer

System One

  • Internet Speed
    3 Mbps DSL