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Format my computer due to viruses

Messages
7
#1
Hi,

I cannot install windows 7. During the installation, a compatibility report goes on my desktop and it says it cannot open the web page, that I have to retype the address. After, the installation stops...

I have vista, and dowloaded a windows comptability advisor, but doesn't work either. Did anybody have that problem?

Judy
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Asp

richc46

Staff member
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Messages
20,105
Location
Fairfield County, CT
#2

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Staff member
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Messages
20,105
Location
Fairfield County, CT
#4
You are very welocome, Judy
If you have any other questions, just post
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Staff member
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Gold Member
Messages
20,105
Location
Fairfield County, CT
#6
How are you going to reinstall?
If you plan on using the restoration partition, that will format for you.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

townsbg

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Messages
2,248
Location
US of A
#7
If this is a manufactured system the manufacturer might have built in the installation files into the hard drive. Look in your computer's documentation on how to access it.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Mid 2010 iMac
    CPU
    3.2 Ghz I3
    Memory
    8 gb
Messages
7
#8
I found it and I used it several times to reformat my computer, but, since, my virus, it wont let me... I tried to delete the virus, but i guess it is still there...

If i dont have a cd and the program i had on my computer was reformat my computer, but not anymore, what should i do now?
 

My Computer

System One

  • Manufacturer/Model
    Asp

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#9
If the partiton no longer works, you must call the computer comapnay and get an install DVD for cost $25.00. If they are no longer available, you may borrow one, but you would need the key number that is located on the computer.
or
I would buy an upgrade version of Seven, if your computer can handle it.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
7
#10
I tried to install windows 7, but again it said it couln'd open the web page during the installation... and my internet was on...

comptability report goes on my desktop and then it doesnt want to open, it says the page was cancelled, typed the address again
 

My Computer

System One

  • Manufacturer/Model
    Asp

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#11

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
7
#12
Problem with windows 7 installation

Hi,

I got a virus and since then, my computer doesn't work well, even after i deleted it, or maybe it is still there...

I'm trying to install windows 7, but during the installation, there is a comptability report that goes on my desktop and it says that the page couldn't open and i have to type the address again... And the installation doesn't work...

I have a windows vista, and i dowload a windows comptability advisor, but it doesnt work either, it says wait for a few minutes, but it never stops scanning...

Did anybody have that problem and how did you over pass the problem?
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Asp
Messages
112
#13
control panel->system and security->bottom of list create and format partions
 

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Mouse
    logitech k320 wireless
    Keyboard
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg

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