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freezing and crashing all the time, but no virus

hi guys,

been having problems downloading a microsoft update and i thought that was bad, problem is after contacting microsoft and them checking my logs, they told me my problem was most likely with the registry or system in general.

since then my computer keeps freezing or being extremely slow for minutes on end, i have to restart it about 3 times a day, it's fine for a while then freezes or crashes again.

i have ran full scan with norton and full scan with malewarebites and nothing wrong there, i was really hoping somebody could look at my system's specs and tell me what is wrong and if it can be fixed or do i need to do a clean reboot.

thanks in advance

My Computer

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