Graphics card issue..

[Momonator]

Display Driver Stopped Responding and Has Recovered.

I get that alot since and it's been a couple of weeks now. Everytime I play a game and the graphics card reaches 70-80 degrees a black screen appears and stays for around 3 seconds and then everything is back to normal. I downloaded riva tuner to make my fan spin faster on my Geforce 9800 Gt. I pretty much need to have the fans running at around 80% to keep my graphics card under 70 degrees. This wouldn't be a problem if it made no noise, but after a few weeks of just hearing that fan, I can't stand it anymore. I opened my case on the side to let in more air and nothing really changes. I used a can of compressed air to remove all the dust and nothing has changed. Is there anything I can do instead of buying a new card? I can provide pictures of the inside of my computer if needed. Help would be greatly appreciated

 

[nostaw5]

opening the side of the case will attract more dust outside by all the fans you have. And yes please provide pictures. Also after looking on google the 9800Gt has some heat issues. And check this out (You are experiencing TDR's

TDR's can be cause by Driver conflicts on your system or bad drivers, or bad software

They can be caused by USB drivers, Network drivers, ACPI drivers, Adobe drivers, etc
I got this from MS support... they have a list of known problems
of which Nvidia driver could be one of the problems

hardware or software drivers
Corrupt or old DirectX can cause it (update it)
even the software you are running like a game (coded wrong, error in it)...update/patch software.

update your MotherBoard drivers first

Yes, there can be a problem with the driver... Im not discounting that
but most don't have the problem

so you have to look at your system first

A TDR does not mean that a NVida driver is bad)

Lucky last try use river tuner to reduce clocks to 669Mhz

Good luck
(sorry if those dont work)

 

[archie123]

Display Driver Stopped Responding and Has Recovered.

I get that alot since and it's been a couple of weeks now. Everytime I play a game and the graphics card reaches 70-80 degrees a black screen appears and stays for around 3 seconds and then everything is back to normal. I downloaded riva tuner to make my fan spin faster on my Geforce 9800 Gt. I pretty much need to have the fans running at around 80% to keep my graphics card under 70 degrees. This wouldn't be a problem if it made no noise, but after a few weeks of just hearing that fan, I can't stand it anymore. I opened my case on the side to let in more air and nothing really changes. I used a can of compressed air to remove all the dust and nothing has changed. Is there anything I can do instead of buying a new card? I can provide pictures of the inside of my computer if needed. Help would be greatly appreciated

your fan speed isnt even set to rise from 40% till your card reaches over 80 degrees on the NVidia default fan profile , those temps are hot but nowhere near the maximum , the core wont even throttle back till it reaches 120 degrees C.

In short your core temps are perfectly fine and not the cause of your issue , your onboard memory however could be overheating but i doubt it , have you tried a clean driver install or differant drivers?

try the software route before you start with hardware

and b clean driver innstall i mean uninstall drivers then use an app like driver sweeper in safe mode before rebooting and installing new drivers

 

[Momonator]

Well one thing I noticed is that my fans don't go higher by themselves anymore when the temperature rises. (this info can help with the problem) I did install newer version of driver for video card only and recently had an update on it but I still get the black screens ( Got one yesterday when my computer reached 72 degrees while playing WoW) How would I update my motherboard driver? and btw in RiveTuner my clock is set to 600 on core clock 1500 shader and 900 memory. Is it possible that my fan in front of the computer isn't working anymore? I put my hand there and it doesn't seem to be strong.. Maybe lots of dust is in it but I don't know how to remove it to clean it..

 

[Patonb]

You should do good cleaning then. As airflow is the best thing for video cards.
Are you getting your drivers from nvidia?

Ditch rivatuner, and get evgaprecision: |MG| EVGA Precision 1.9.6 Download

Whats reaching 72C? your gpu or cpu? BTW nvidia thermals down at 105 and shuts off at 110C

I think your clock speeds are fine, my 8800 gt is at 710/1800/1200

 

[Momonator]

When my GPU reaches 70 degrees, black screen happens. Also my video card is in the back on the computer in the open. There's little metal plates on top of the video card that is burning hot, I can barely touch it. And yes I got my updated drivers from nvidia website.

 

[Momonator]

I don't know if this could help...


Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Files that help describe the problem
WD-20100729-0427.dmp
sysdata.xml
Version.txt
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode: 117
BCP1: 8649D510
BCP2: 8E8ECA50
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

 

[Patonb]

What motherboard do you have?

Have you tested your ram? use Memtest86+ - Advanced Memory Diagnostic Tool
Its a bootable disk that you run a few hours.

 

[Momonator]

How do I check what motherboard that I have?

And no I didn't do a ram check but I will to make sure that's not the problem.

 

[Patonb]

What computer do you have? I can find out that way.

 

[Momonator]

I have a Dell xps 420

Sorry the memtest is still running. No errors found yet

 

[Patonb]

Thats a good thing, 0 errors.

Go to the dell site, and put in your Service Tag
Dell xps 420 - Dell - Search - All Dell.com

It'll give you all the updates for your computer. I'd try to install all the newest ones, except the video card.

 

[Momonator]

Well it says I only have an express code and it's not letting me use it <.<

I think I'll just call Dell monday and ask them to help me. My warranty is out but maybe they can figure out the problem and send someone or something. I'll post results when I get some. Thank you everyone for your help, I really appreciate it

 

[Momonator]

Alright so I had to unistall the drivers completely for my videocard and the guy made me install something else and the black screen stoped but my heatsink is dead so I'll be replacing it and the temps should go down. Thanks alot guys

 

[Patonb]

Great, and DOH!

Hope it all gets you fixed, thanks for reporting back.